ClearlyAgile

• Collaborate and communicate with various product teams, BA’s, testers, etc. to understand product features • Collaborate with stakeholders and product teams to decompose large epic stories into features and user stories that can be understood and approved by members of the development team • Lead/facilitate product backlog refinement • Provide support to the Product Owner with backlog prioritization, feature sequencing and organization, user acceptance testing, etc. • Build trust and respect, establish relationships, and develop rapport with technical and non-technical team members

• Design, develop and test features on new and existing projects • Write clean, testable code using C#, JavaScript, TypeScript programming languages • Develop well-tested, high performance, scalable SaaS applications • Stay current on new technologies and best practices • Work in technologies in which you are unfamiliar and learning it as you go • Solve advanced programming problems with minimal supervision • Analyze system requirements and prioritize tasks • Test and debug .Net applications • Deploy fully functional applications

• Work on migrating SharePoint on-premise applications to SharePoint Server Subscription and SharePoint Online platforms. • Migrate and maintain existing applications as well as implement new features and applications. • Design, develop, and maintain SharePoint sites, libraries, lists, workflows, and custom applications. • Collaborate with business stakeholders to understand requirements and translate them into scalable and user-friendly SharePoint solutions. • Collaborate with IT, security, and business units to ensure best practices and alignment with enterprise architecture. • Participate in planning, testing, deployment, and post-deployment support of SharePoint features.

Role Description Join a team of professionals who are passionate about their work, love cross-training and the adoption of cutting-edge technologies. We care about our developers by fostering an environment in which they can thrive by providing them the tools and training necessary to get the job done. We are looking for serious developers who are eager to expand their knowledge of new and existing technologies such as Angular, TypeScript, HTML, CSS, C#, .Net, Node.js, Azure DevOps, Java, Android, iOS Swift, React Native, WebRTC, Java, etc. You will be working in a highly open and collaborative environment, following a Scrum methodology. Our team is a place where we encourage self-starters, and everyone’s ideas are heard and valued! What you’ll be doing is working on various client-facing and internal-facing projects. Every client has different needs that often require the adoption of new technologies and methods. Job duties include: - Developing front-end applications using Angular - Working closely with BA and UX - Providing recommendations and evaluations for new designs - Staying current on new technologies and best practices - Working in technologies in which you are unfamiliar and learning it as you go Qualifications - Passion for the work they do - 3+ years of UI development using recent versions of Angular (Angular 13 preferred) - Strong TypeScript skills - CSS3 and HTML5 skills - Ability to solve complex problems without assistance - A personality and work style that fits with an agile mindset and culture - Desire and willingness to work on new skills and technologies - Strong verbal, written and interpersonal communication skills Requirements - Preferred: Bachelor's degree in related field - Preferred: UX design skills - Preferred: .Net / C# skills - Able to work east coast hours from your home office (we maintain a physical office in downtown Tampa for anyone who prefers to work on-site) - Candidates must be authorized to work in the US without sponsorship (no subcontracts or visa sponsorship) Benefits - Unlimited Paid Time Off - 10 Paid Holidays - Medical, Vision, and Dental benefits - Share Appreciation Rights - 401(k) - Paid training certifications - Very competitive compensation plans Company Description ClearlyAgile is one of the fastest growing Agile companies in the Tampa Bay area. We foster career growth and are focused on having fun while delivering quality products and services to our clients. Our Mission: Transform our customer’s businesses using Agile methodologies and principles to help them succeed in a flexible, collaborative, self-organizing and fast-paced environment. Our Values: We hire and reward based on our core values: - Show Your Passion - Have passion for what you do. Be an active learner with a commitment to grow. Attend and participate in events! - Be a Champion of Agile - Spread the word. Back it up with examples, case studies, and data points. Lead by example. - Teamwork - Be cooperative and collaborative while maintaining a team-first mindset. - Customer-centric - Always focus on the client and their customers. See the world from their perspectives. - Quality - Maintain a sense of pride in the quality of your work and the collective work of the team. - Be a Leader - Empower yourself to make decisions and don’t be paralyzed by fear of failure. We are an equal opportunity employer and committed to a diverse workforce. To learn more about us visit our website at www.clearlyagile.com .

Join a team of professionals who are passionate about their work, love cross-training and the adoption of cutting-edge technologies. We care about our developers by fostering an environment that they can thrive and providing them the tools and training necessary to get the job done. We are looking for serious developers who are eager to expand their knowledge of new and existing technologies such as TypeScript, Angular, Angular Material, .NET Core (C#), Web Api, Microservices, Entity Framework, Node.js, SQL, MongoDB, CosmosDB, Azure, Azure DevOps, etc. You will be working in a highly open and collaborative environment following a Scrum methodology. Our team is a place where we encourage self-starters, and everyone’s ideas are heard and valued! We continue to work remotely and have no current pans to return to a full-time office environment. What you’ll be doing is working on various client-facing and internal-facing projects. Every client has different needs that often require the adoption of new technologies and methods. Sometimes you’ll be working alone but a lot of the time you’ll be working alongside and pairing side-by-side with another developer. Those job duties include: - Design, develop and test features on new and existing projects - Write clean, testable code using C#, JavaScript, TypeScript programming languages - Develop well-tested, high performance, scalable SaaS applications - Stay current on new technologies and best practices - Work in technologies in which you are unfamiliar and learning it as you go - Solve advanced programming problems with minimal supervision - Analyze system requirements and prioritize tasks - Test and debug .Net applications - Deploy fully functional applications

Lead Application Support Engineer Location: Remote Overview We are seeking a Lead Application Support Engineer to oversee the operational support and continuous improvement of our Corporate Service applications. This position serves as a hands-on second level of support, handling escalations from the Help Desk and ensuring stability, security, and performance of key business systems. In addition, this position will be responsible for directing a small, distributed team — one Support Engineer (London) and one nearshore/local Support Engineer — to ensure timely, high-quality support delivery. Key Responsibilities Team Leadership - Oversee and mentor a team of support engineers (London & nearshore/local) - Manage daily workload and assignments, ensuring timely and accurate ticket resolution and project process. - Develop and promote best practices in troubleshooting, documentation, and communication Application Support & Operations - Manage and coordinate the lifecycle of application patching, version upgrades, and routine maintenance for both custom and vendor applications, including creating status reports, developing schedules for deliverables, deployment of fixes and communications - Provide 2nd-level support for Legal and Corporate Service applications - Handle escalations from the Help Desk and direct requests from end users - Diagnose and resolve bugs, escalating to development teams when necessary - Monitor system automated tests and health checks and create action plans for any issues - Ensure system stability, performance optimization, and data integrity Technical Responsibilities - Perform scheduled maintenance tasks and operations to keep applications running smoothly - Support and troubleshoot web applications, web servers, and database connectivity - Understand how web servers and databases interact across client/server environments - Manage group-based security and user access controls - Support process improvements and contribute to automation initiatives Continuous Improvement - Analyze incident trends and identify opportunities for improvement and incident prevention - Document standard operating procedures, best practices, and known error resolutions - Recommend improvements to application lifecycle management and support models Qualifications & Skills - 5+ years of experience in application support, system administration, or IT operations - Strong background supporting web applications and Microsoft server technologies - Understanding of client/server architectures, web servers and database systems (SQL Server or similar) - Knowledge of HTTP/HTTPS, SSO, SSL/TLS, and group-based security models - Experience in patching and upgrading applications - Familiarity with legal systems or corporate service applications is a plus - Proven ability to lead small teams and manage workloads effectively - Knowledge of incident, change, and problem management frameworks (ITIL certification a plus) - Excellent communication, problem-solving, and documentation skills - Experience working remotely with distributed or global teams

We are hiring an experienced DevOps Engineer to help us support existing and new customers. If you're dedicated, ambitious and have a passion for working with the latest leading edge Cloud Native technologies, this is an excellent opportunity for you. In this role you will be responsible for supporting the developers and customers using the infrastructure you are involved with developing, and being our company’s first line of defense in protecting our entire platform against hackers and viruses. Key Responsibilities: - Analyze the company’s current technology stack and develop strategy to continuously improve application delivery - Establish milestones to measure and monitor the delivery and reliability of software as strategies are implemented - Identify manual processes during the software development lifecycle that can be automated - Develop a cloud-migration strategy for software not currently hosted in a cloud environment - Periodically review company’s infrastructure and hosting cost to identify opportunities for cost savings - Establish best practices and mentor other engineers in enterprise-level DevOps solutions - Environment: Kubernetes, Docker, Google Cloud Platform (GCP), GitLab, Azure DevOps, Jira, Terraform, Auth0

AI Agent Developer (LLM Specialist) Role Overview The AI Agent Developer is responsible for designing, building, and deploying intelligent autonomous or semi-autonomous agents powered by Large Language Models (LLMs). This role focuses on enabling complex workflows, reasoning capabilities, system integration, and secure data interaction across enterprise environments. Key Responsibilities 🔹 Agent Design & Development - Architect and implement AI-powered agents using LLMs (e.g., GPT, Claude, Llama, Mistral, Gemini). - Develop prompt workflows, retrieval-augmented generation (RAG), and multi-step reasoning. - Configure agent behaviors for decision-making, task execution, and contextual understanding. - Implement function calling, tool use, or API integration to extend agent capabilities. 🔹 System Integration - Connect agents to internal systems, databases, knowledge bases, and APIs. - Use frameworks such as LangChain, LlamaIndex, Haystack, Semantic Kernel, or custom pipelines. - Implement connectors for CRMs, ERPs, ticketing platforms, or document repositories. 🔹 Data & Knowledge Management - Create structured and unstructured knowledge retrieval mechanisms. - Build and manage vector databases (Pinecone, Weaviate, Chroma, Milvus, Azure AI Search). - Implement embeddings, chunking strategies, metadata tagging, and query optimization. 🔹 Workflow Automation - Design agent orchestration pipelines to handle multi-agent collaboration. - Enable agents to automate research, reporting, email drafting, document processing, and customer interactions. - Integrate with workflow tools like Zapier, Airflow, UiPath, or Power Automate. 🔹 Model Optimization & Evaluation - Fine-tune or customize LLMs using organization-specific data. - Evaluate model performance for accuracy, latency, cost, hallucinations, and compliance. - Apply guardrails, prompt validation, and reinforcement techniques. 🔹 Security, Ethics & Compliance - Enforce data privacy and governance standards (GDPR, HIPAA, SOC2, ISO, CCPA). - Implement role-based access and secure API token handling. - Apply content filtering, moderation, and usage monitoring. 🔹 Collaboration & Documentation - Work with cross-functional teams (engineering, design, product, legal, security). - Maintain technical documentation, agent configuration logs, and deployment playbooks. - Train internal teams on capabilities and responsible use.

Join a team of professionals who are passionate about their work, love cross-training, and the adoption of cutting-edge technologies. We care about our employees and foster an environment in which they can thrive by providing them the tools and training necessary to get the job done. Our team is a place where we encourage self-starters, and everyone’s ideas are heard and valued! We are looking for a skilled Lead QA Analyst to oversee the quality assurance process across projects at ClearlyAgile. What you'll be doing: - Lead and mentor the QA team to ensure adherence to best practices in testing methodologies. - Develop, implement, and execute comprehensive test plans and test cases to ensure product quality. - Collaborate with cross-functional teams to understand system access and functional requirements. - Utilize automated testing tools and frameworks to increase efficiency and reduce regression testing time. - Review and report on testing results, defects, and quality metrics to stakeholders. - Drive continuous improvement in testing processes and practices. - Coordinate user acceptance testing (UAT) with stakeholders. - Assist in requirement gathering and analysis as necessary. - Analyze and prioritize defects to enhance product quality.

We are hiring an experienced DevOps Coach to help us support existing and new customers. If you're dedicated, ambitious and have a passion for working with the latest leading edge Cloud Native and on-prem technologies, this is an excellent opportunity for you. In this role you will be responsible for working with clients to evaluate their current DevOps culture, processes, and tools to make recommendations for improvements, lead the execution of identified improvements, and be a hands-on engineer as needed. Key Responsibilities: - Assess current organizational practices and processes to identify opportunities for improvement as well as to provide direction toward those improvements. - Analyze current technology utilized within the company and develop steps and processes to continuously improve and expand upon them - Establish milestones for necessary contributions from departments and develop processes to facilitate their collaboration - Assist developers and engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team - Provide detailed specifications for proposed solutions including products, processes materials, manpower and time necessary - Provide clear organizational as well as build and release management and engineering goals for all areas of a product or program and develop steps to oversee their timely execution - Work closely with development and engineering professionals within the company to maintain infrastructure and software required for products to be continually delivered effectively - Mentor and train other developers and engineers throughout the company and seek to continually improve processes companywide - Work alongside product or program management team to successfully monitor and demonstrate progress and implementation of improvements and initiatives