Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Senior Solutions Engineer - CJIS to join our team. This is a fully remote opportunity. Job Summary The Senior Solutions Engineer (SE) is part of the Imprivata Solutions Engineering organization and operates as a highly skilled technical resource who is involved in all aspects of the sales cycle. This position is assigned a territory and works directly with Imprivata’s Sales Representatives and Channel Partners to understand prospective and existing customers’ technical and end user workflow requirements for new and add-on sales opportunities. The Senior SE demonstrates the appropriate Imprivata product features and workflows in the form of customized product demonstrations and proof-of-concept (POC) evaluations. The Senior SE also educates customers on Imprivata’s professional and managed services offerings and develops statements of work (SOWs), when needed, for services engagements. This position works out of their home office and is expected to travel throughout their assigned region to provide the necessary pre-sales technical support to close new opportunities in an efficient and effective manner. Duties and Responsibilities - Conduct pre-meeting discovery interviews with customer stakeholders to understand key technology, business and end user workflow requirements. - Develop and present appropriate Imprivata solutions and implementation best practices in the form of customized presentations and demonstrations. - Articulate business value of solution capabilities to C-level as well as technical audiences. - Develop proposals and key success criteria for proof-of-concept (PoC) evaluations. - Deliver and manage proof-of-concept (PoC) evaluations. - Develop estimates, proposals and statements of work for professional and managed services engagements. - Maintain proficiency with solution as it evolves and compares to competitive landscape. - In collaboration with assigned Imprivata Sales Representatives, achieve strategic company objectives and territory revenue goals. - Provide key enablement services to channel partners and assist them in selling and supporting Imprivata’s products and services. - Provide trade show and demonstration support for marketing events. - Research, compose, and deliver responses to RFI/RFPs and security questionnaires. - Transition accounts post sale to Imprivata’s Professional and Managed Services teams. - Frequent travel up to 50% of the time is expected and required. - Other duties as assigned and required. Required Qualifications - B.S. in Computer Science Engineering, or a related technical discipline. - 7+ years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT industry. - Excellent verbal and written communication skills are essential. - Experience staging and delivering technical demonstrations and proof-of-concept evaluations. - Experience supporting multiple sales/account teams. - Experience discussing, scoping, and estimating professional and managed services. - Public safety technology experience highly preferred. - Knowledge of CJIS Security Policy, Law Enforcement, Corrections, and PSAP/911 Operations preferred. - Ability to work independently and collaboratively in a team environment. - Residence within an hour’s commute to an airport, servicing major commercial airlines, is highly preferred Preferred Qualifications - Microsoft Windows operating systems - Directory Services and protocols such as AD, Entra ID, LDAP, HTTP, etc. - Application/software virtualization technologies such as, Microsoft Terminal Services, VMware Workstation and View, Citrix and Azure Virtual Desktop - Identity Management and Single Sign-On technologies - Enterprise and SaaS-based software security technologies - Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc. - Cloud architecture and computing such as Azure and Google Cloud - Troubleshooting technical issues i.e.: ability to analyze log files - Lead and deliver POCs and evaluations - Cloud security and shadow IT monitoring - Experience with frameworks such as MTIRE and /or NIST - CISSP or other relevant cyber-security and/or cloud security certification This position offers a total compensation range of $182,000 - $226,962 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-SF1

Role Description As a Solutions Architect, you are a key member of the implementation project team, responsible for the overall design of the application and mapping clients' technical and business requirements. You will work alongside the Supply Chain Consultant and other supporting team members to deliver a complete solution for the client. - Work with the implementation team on solution design and analysis. - Write technical and functional specifications to match client requirements. - Consult and share best practices with clients during the duration of the project. - Write technical specifications for client development and system integration requirements. - Software configuration, development, and installation. - Support the UAT efforts. - Participate and lead internal and/or external project meetings. - Participate in pre-sales activities and meetings as necessary. - Participate in industry and marketing activities as necessary. Qualifications - Bachelor’s degree in computer science, software engineering, MIS, or 6 years of related experience. - 2 years’ experience in configuration and custom development in Blue Yonder WMS or other WMS Systems. Requirements - Strong verbal and written communication skills. - Strong verbal and written presentation skills. - Stay current with industry trends and best practices. - Strong interpersonal skills, and the ability to work independently and in a team environment. - Ability to work under pressure with minimal direction to complete tasks in a timely manner. Work Location and Travel - Candidate must be authorized to work in the US. Can live anywhere in the US. - This is a home-based, full-time, exempt role. - This position requires the ability to travel up to 50% by airplane and/or car, with overnights. Physical Requirements - The employee is regularly required to talk and hear. - The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. - This position requires the ability to occasionally lift, carry or pull office products and supplies, up to 40 pounds. Benefits - Health, Dental, Vision, Life & Disability Insurance. - Incentive compensation. - A retirement savings plan with company match. - A flexible and fun work environment. Salary Information Annual salary range: $65,000.00 - $145,000.00. The salary range information provided reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses, and other relevant factors.

• Lead outcome-focused discovery to help prospects clarify their problems quickly and connect those needs to measurable business value. • Position DTN as a trusted partner by ensuring handoffs between Sales Engineering and Professional Services are seamless and customer-friendly. • Act as the solution expert throughout the sales process, from discovery to close. • Deliver customised product demonstrations and use-case scenarios aligned with client pain points. • Collaborate with sales reps to build compelling business cases that illustrate product value and ROI. • Translate customer requirements into tailored solutions and integrations using DTN’s platform and tools. • Work with Product and Engineering teams to shape solutions for non-standard customer needs or large enterprise use cases. • Collaborate closely with Professional Services to ensure solution recommendations are deliverable, appropriately scoped, and aligned with implementation best practices. • Create and maintain technical sales materials including demo scripts, value frameworks, and configuration guidelines. • Support sales enablement initiatives by training new hires and updating internal documentation with product/vertical insights. • Partner with Sales, Product, Engineering, and Professional Services to maintain tight alignment across discovery, scoping, solution design, and implementation. • Ensure solution recommendations are technically feasible, compliant with customer requirements, and aligned with DTN’s implementation constraints. • Respond to technical objections and manage POCs, pilot programs, and trial engagements when applicable. • Assist in completing RFPs, RFIs, and security/compliance documentation for enterprise clients. • Serve as a trusted advisor to prospects, helping them evaluate tradeoffs, understand alternatives, and make confident decisions.

Role Description Instacart’s Enterprise Solutions – Connected Stores team is building the next generation of in-store experiences, bridging physical retail with digital capabilities through cutting-edge hardware, software, and AI. As a Senior Solution Architect, you will own end-to-end technical design and solutioning for our enterprise retail partners, serving as the primary technical liaison across Instacart Product and Engineering while collaborating closely with partner technology and business stakeholders. - Own end-to-end solution architecture from discovery through launch, including requirements, systems design, integration strategy, and production readiness for enterprise retail partners. - Design and document robust integration patterns across RESTful APIs, webhooks, and middleware, ensuring performance, reliability, security, and observability. - Serve as the primary technical liaison to partner engineering teams while driving alignment with Instacart Product, Engineering, Design, Security, and Technical Program Management. - Create high-quality technical artifacts—including sequence diagrams, data models, interface contracts, and runbooks—and lead design reviews to achieve stakeholder sign-off. - Prototype and script proofs of concept, data validations, and tooling using SQL and a scripting language to accelerate delivery and de-risk integrations. - Develop reusable templates, accelerators, and documentation that scale Connected Stores implementations across multiple enterprise partners. - Troubleshoot complex integration issues across systems, perform root cause analyses, and implement preventative guardrails that improve operational excellence. - Provide thought leadership on retail technology domains such as POS, inventory, pricing/promo, identity/loyalty, payments, and in-store physical AI devices. Qualifications - Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience. - 7+ years of experience as a solutions architect or software engineer delivering complex system integrations for enterprise customers. - 4+ years designing and implementing RESTful APIs and event-driven integrations at scale, including authentication/authorization and error handling strategies. - Proficiency in SQL and at least one scripting language (e.g., Python, JavaScript, or Bash) for automation, data validation, and debugging. - Hands-on experience with integration technologies such as API gateways, webhooks, message queues/streaming, and middleware. - Proven track record taking solutions from design through launch, including test planning, cutover, and post-launch support in production environments. - Demonstrated ability to translate technical concepts for non-technical audiences and lead cross-functional discovery/design sessions with external clients. - Experience partnering with Technical Program/Project Managers to build delivery plans, milestones, and risk mitigation strategies. Requirements - Experience in client-facing or consulting roles working with enterprise retailers or large-scale technology partners. - Background with retail systems and data flows: POS, inventory, catalog, pricing/promotions, order management, loyalty/identity, and payments. - Familiarity with in-store physical AI, computer vision devices, connected carts, kiosks, or retail IoT ecosystems. - Knowledge of public cloud platforms (AWS, GCP, or Azure) and modern delivery practices (containers, CI/CD, infrastructure as code). - Expertise with API design and debugging tools and standards (OpenAPI/Swagger, Postman, cURL) and observability stacks (logging, metrics, tracing). - Experience with integration platforms and gateways (e.g., Apigee, Kong, AWS API Gateway, MuleSoft) and event streaming (e.g., Kafka, Pub/Sub). - Understanding of security and compliance for integrations, including OAuth 2.0, JWT, data encryption, and best practices for handling PII/PCI. - Ability to produce clear architecture artifacts (sequence/state diagrams, ERDs) using tools like Lucidchart or draw.io. Benefits - Highly market-competitive compensation and benefits. - Remote work flexibility with a base pay range of CAD $185,000 — $195,000. - Eligibility for a new hire equity grant as well as annual refresh grants.