Imprivata

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it her We are seeking a Regional Sales Manager to join our team for remote opportunity out of Spain. Job Summary This is an exciting opportunity to be one of the first team members on the ground in Iberia. Imprivata is poised to take its healthcare solutions into Iberia capitalizing on the growing needs to digitally transform and secure healthcare ecosystems. We are seeking a native Spanish speaker, located in the Madrid area, with healthcare sales experience to lead our penetration of the Iberian market. The Regional Sales Manager works within an assigned territory and is responsible for identifying new business, contacting and generating customer leads, arranging appointments, demonstrating company products and service solutions, negotiating and closing new business opportunities. Additionally, this role is responsible for expanding revenue with established customers and partners within the territory. Duties and Responsibilities - Exceed booking quota targets. - Target and gain access to decision makers in key prospect accounts. - Develop and execute account strategy for major accounts and opportunities as per territory assignment. - Complex selling experience to multiple buyers: IT leadership, Clinical leadership and Security Officers. CIO, CMIO, CMO, CNO and CSIO’s. Finance, Business Office and Patient Accounts departments. - Work cooperatively with Imprivata partners to leverage their established account presence and relationships. - Manage demonstration and evaluation activities with the help of the SE team - Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com - Maintain accurate forecasts in Salesforce.com per company guidelines. - Work collaboratively internal resources such as Sales Operations, Finance, and Operations to get all orders booked per company guidelines. - Work collaboratively with Customer Success Managers, Support and Engineering to gain the proper customer resources to resolve customer issues. - 50% travel required - Other duties as assigned and required Qualifications - Bachelor’s Degree or equivalent combination of education and experience. - 10+years selling technology solutions in Healthcare. - Demonstrated history of exceeding booking targets. - Comfortable calling at the senior executive level. - Highly effective presentation, negotiation and closing skills. - Excellent oral and written communication skills. - Strong time management, organizational and decision-making skills. - Ability to work independently and as work collaboratively in a team environment. - Dynamic, high-energy, and is a self-starter. - Possess the drive to succeed and to participate in the growth of an exciting, fast-paced company. - Located in the region of the assigned territory. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-DNI

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Privacy & Vendor Contracts Manager to join our team. This is a remote opportunity based in the United States. Job Summary The Privacy & Vendor Contracts Manager is responsible for handling and negotiating vendor, supplier, and third-party contracts with a focus on data privacy, security, and compliance requirements across Imprivata’s business units. The position will work alongside the commercial legal, TPRM, security, and procurement teams to support vendor contracting, data protection, and AI governance initiatives. The position requires a team player who can provide high-quality work product with minimal supervision in a very fast-paced, high-energy environment. This position reports to the Director, Privacy & Compliance Counsel. Duties and Responsibilities - Identify and manage contractual, privacy, and security risks across vendor and third-party agreements, ensuring compliance with legal, data protection, and risk management requirements. - Independently prioritize work, apply sound judgment, and propose risk mitigation strategies, escalating high-risk issues to legal, security, and business stakeholders as needed. - Oversee the full vendor contract lifecycle, including onboarding, renewals, and amendments, while tracking compliance with SLAs, data protection obligations, and subprocessor requirements. - Partner with privacy, security, procurement, and TPRM teams to align contracts with data handling standards, address vendor performance gaps, and monitor key contract metrics. - Review, redline, and negotiate a broad range of vendor and partner agreements, including DPAs, BAAs, and privacy/security addenda, as well as audit and certification rights. - Support customer-facing privacy and security agreements in coordination with commercial legal, and manage vendor contracting for international operations and cross-border data requirements. - Drive process improvements to streamline vendor onboarding and contracting, increase adoption of standard terms, and deliver training on contract requirements and data privacy obligations. - Contribute to the development of privacy, AI governance, and vendor management policies, including assessing AI-related risks in vendor contracts and monitoring evolving global regulations. - Other duties as assigned and required. Required Qualifications - 5–7 years of experience drafting, reviewing, redlining, and negotiating vendor contracts, including DPAs, BAAs, and privacy/security addenda, with strong knowledge of data privacy, security, and SaaS agreements. - Proven ability to manage end-to-end vendor and third-party contracting processes while partnering cross-functionally with procurement, TPRM, security, and business stakeholders. - Strong communication and collaboration skills, with a practical, solutions-oriented approach to problem solving in a fast-paced, evolving environment. - Self-motivated and highly organized, with the ability to prioritize workload, meet deadlines, make sound decisions, and effectively engage with executive leadership. - Experience developing contract playbooks, negotiation guidelines, and scalable processes to improve consistency, efficiency, and contract cycle times. - Proficiency with enterprise tools and systems, including O365, Salesforce, NetSuite, Coupa, TPRM/GRC platforms, CLM tools, and AI-assisted contract review technologies. - Solid understanding of global privacy laws and frameworks (e.g., HIPAA, GDPR, PIPEDA, U.S. state laws) and experience supporting international vendor contracting, including cross-border data transfers and AI governance considerations. This position offers a total compensation range of $142,000.00 to $169,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-LI1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Senior Customer Success Engineer to join our team. This is a remote opportunity based out of the United States. Job Summary The Senior Customer Success Engineer (CSE) will drive adoption and long-term value of Imprivata’s Mobile solutions across our healthcare customers. This role combines deep technical expertise, customer advisory, and cross-functional leadership to deliver measurable outcomes. The Senior CSE translates complex product capabilities into business value, shapes and institutes best practices, and influences both customer success strategies and product direction. Duties and Responsibilities - Design scalable, solution-oriented architectures aligned to customer environments and business goals. - Act as a trusted advisor by translating product capabilities into measurable customer outcomes. - Lead complex troubleshooting and resolution efforts using analytical and customer-centric approaches. - Serve as a subject matter expert in Imprivata Mobile solutions and integrations. - Develop and maintain best practices across customer base rooted in real-world use cases. - Partner with Product, Engineering, Support, and Customer Success Manager teams to improve customer outcomes. - Provide customer feedback to influence product roadmap and enhancements. - Proactively identify risks, trends, and opportunities across the customer base. - Deliver training and enablement to internal teams. - Maintain documentation and activity tracking in systems such as Salesforce or Gainsight. - Ability to travel up to 40%. - Other duties as assigned and required. Required Qualifications - Bachelor’s degree in Computer Science, Engineering, or related field. - 7+ years in technical consulting, customer success engineering, or system integration (preferably in healthcare IT). - Hands-on experience with Mobile Device Management (e.g., Workspace ONE, Microsoft Intune, Jamf Pro, MobileIron, MaaS360). - Strong technical aptitude across mobile, identity, and enterprise environments. - Ability to clearly articulate product value to both technical and non-technical audiences. - Proven ability to align technical solutions to business outcomes. - Strong analytical and problem-solving skills. - Experience working cross-functionally in a customer-facing environment. Nice to Have: - Experience with CRM and customer success platforms (e.g., Salesforce, Gainsight). - Familiarity with mobile ecosystem tools and platforms: - Apple Business Manager, VPP, Google Managed Play - iOS and Android operating systems, including shared device configurations - Knowledge of identity and access technologies: - Active Directory / LDAP - Identity Management and Single Sign-On (SSO) - Understanding of enterprise security and SaaS environments. - Experience supporting physical device deployments. This position offers a total compensation range of $115,000.00 to $152,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-SF1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Regional Sales Manager – State & Local Government to join our team. This is a remote opportunity based in the United States. Job Summary The Regional Sales Manager (RSM) State & Local will be responsible for selling Imprivata’s security solutions to public safety, law enforcement, and other government agencies within an assigned geographic territory (Southwest). This role focuses on driving new business and expanding existing relationships within State and Local agencies. They must be collaborative and effective at utilizing Imprivata resources. Must be skilled in qualifying, demonstrating company products and service solutions, and exhibiting history of successfully negotiating, driving across the sales cycle and closing new business opportunities. Duties and Responsibilities - Exceed regional booking targets and maintain accurate forecasts in Salesforce.com, per company guidelines. - Target and gain access to decision-makers in key prospect areas of public safety, law enforcement, and other government agencies. - Own and manage the full sales cycle—from opportunity creation to forecasting and closing. - Understand customer needs and regulatory requirements, particularly around CJIS compliance, and position solutions accordingly. - Focus on public sector customers that require CJIS-compliant solutions, including law enforcement, state and local government, and justice agencies. - Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com. - Collaborate effectively with internal sales teams and external channel partners to drive opportunities forward. - Ability to travel up to 50%. - Other duties as assigned and required. Required Qualifications - Bachelor’s degree or equivalent combination of education and experience. - 10+ years’ experience of successful sales experience in the public sector, law enforcement technology, or CJIS-regulated environments. - Experience in enterprise software sales, preferably in access management or cybersecurity solutions. - Experienced in partnering with inside sales resources and working as part of a team to achieve mutual goals. - Comfortable calling at the senior executive level. - Highly effective presentation, negotiation and closing skills. - Solid oral and written communication skills, along with effective presentation, negotiation and closing skills. - Exceptional time management, organizational and decision-making skills to work autonomously and collaboratively in a team environment. Desired Qualifications - Experience selling security, identity, access management, or cloud-based solutions to government agencies. - Familiarity with state and local government purchasing vehicles and contract vehicles (e.g., GSA, NASPO, etc.). - Existing relationships within public safety or law enforcement communities. This position offers a total compensation range of $210,000.00 to $320,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-SF1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Regional Sales Manager – State & Local Government to join our team. This is a remote opportunity based in the United States. Job Summary The Regional Sales Manager (RSM) State & Local will be responsible for selling Imprivata’s security solutions to public safety, law enforcement, and other government agencies within an assigned geographic territory (Midwest). This role focuses on driving new business and expanding existing relationships within State and Local agencies. They must be collaborative and effective at utilizing Imprivata resources. Must be skilled in qualifying, demonstrating company products and service solutions, and exhibiting history of successfully negotiating, driving across the sales cycle and closing new business opportunities. Duties and Responsibilities - Exceed regional booking targets and maintain accurate forecasts in Salesforce.com, per company guidelines. - Target and gain access to decision-makers in key prospect areas of public safety, law enforcement, and other government agencies. - Own and manage the full sales cycle—from opportunity creation to forecasting and closing. - Understand customer needs and regulatory requirements, particularly around CJIS compliance, and position solutions accordingly. - Focus on public sector customers that require CJIS-compliant solutions, including law enforcement, state and local government, and justice agencies. - Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com. - Collaborate effectively with internal sales teams and external channel partners to drive opportunities forward. - Ability to travel up to 50%. - Other duties as assigned and required. Required Qualifications - Bachelor’s degree or equivalent combination of education and experience. - 10+ years’ experience of successful sales experience in the public sector, law enforcement technology, or CJIS-regulated environments. - Experience in enterprise software sales, preferably in access management or cybersecurity solutions. - Experienced in partnering with inside sales resources and working as part of a team to achieve mutual goals. - Comfortable calling at the senior executive level. - Highly effective presentation, negotiation and closing skills. - Solid oral and written communication skills, along with effective presentation, negotiation and closing skills. - Exceptional time management, organizational and decision-making skills to work autonomously and collaboratively in a team environment. Desired Qualifications - Experience selling security, identity, access management, or cloud-based solutions to government agencies. - Familiarity with state and local government purchasing vehicles and contract vehicles (e.g., GSA, NASPO, etc.). - Existing relationships within public safety or law enforcement communities. This position offers a total compensation range of $210,000.00 to $320,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-SF1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Sales Development Representative to join our team. This is a remote opportunity based out of Australia. Job Summary The Sales Development Representative (SDR) for APAC creates qualified business opportunities through targeted outbound prospecting and timely inbound lead follow-up. This role is preferably based in Brisbane and partners closely with Regional Sales Managers, Sales, and Marketing to identify priority accounts, personalize outreach, and move qualified prospects into the sales process. The SDR reports to the Sr. Manager, Sales Development in Germany and uses Salesforce and prospecting tools to track activity, insights, and results in a primarily remote working environment. Duties and Responsibilities - Conduct targeted outbound prospecting across APAC to identify qualified sales opportunities. - Respond to inbound leads within defined service levels and qualify or disqualify them against established criteria. - Build and execute prospecting sequences across phone, email, social media, and other approved channels. - Partner with Regional Sales Managers on account plans, territory priorities, messaging, and follow-up strategies. - Meet business-defined KPIs, including activity volume, meetings, and sales-accepted opportunities. - Maintain accurate and timely activity, lead, account, and opportunity data in Salesforce and related systems. - Use prospecting automation tools to manage daily outreach, prioritize accounts, and track progress. - Share market feedback, prospect insights, and common objections with Sales, Marketing, Product Management, and Product Marketing. - Represent Imprivata at customer meetings, internal meetings, and industry events as needed. - Other duties as assigned and required. Required Qualifications - Bachelor's degree preferred, or equivalent practical experience. - 1-2 years of SDR, prospecting, or inside sales experience, ideally in B2B SaaS or healthcare technology sales. - Fluent English required; Malay language skills are a plus. - Highly motivated, self-directed, and able to manage daily priorities in a primarily remote environment. - Strong written and verbal communication skills, with the ability to tailor outreach to different audiences. - Experience using a CRM, preferably Salesforce, and sales engagement or prospecting tools At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-SF1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Sr. Vice President, Head of Healthcare Sales, Americas to join our team. This is a fully remote opportunity based out of the United States, however, preference will be given to candidates located near our corporate headquarters in Waltham, MA. Job Summary The SVP, Head of Healthcare Sales, Americas will be responsible for the company’s largest and most strategically important market: North American healthcare. Reporting directly to the Chief Revenue Officer, this executive will lead the business responsible for more than 70% of Imprivata’s revenue and serve as the CRO’s primary sales leader for the healthcare market. This is a highly visible executive role with broad responsibility for driving new business growth, expansion, forecast accuracy, and market leadership across enterprise, mid-enterprise, and strategic healthcare accounts. Beyond leading day-to-day sales execution, the SVP will have a seat at the table in shaping Imprivata’s go-to-market strategy, cross-portfolio growth agenda, and broader company direction. The ideal candidate will bring a proven track record of enterprise cybersecurity sales leadership, deep executive engagement with C-level healthcare buyers, and the ability to build a high-performance operating rhythm grounded in MEDDPICC, rigorous inspection, disciplined execution, and accountability. This leader will partner closely with Solutions Engineering, Marketing, Customer Success, Product, Finance, Sales Operations, and the executive leadership team to accelerate growth, strengthen market penetration, and expand customer value across Imprivata’s healthcare portfolio. Duties and Responsibilities - Lead the Americas healthcare sales strategy to achieve and exceed quarterly and annual bookings, ARR, and pipeline goals consistent with the Company’s business strategy. - Provide leadership, coaching, and accountability to a team of Sales Leaders and frontline sales Reps, ensuring consistency in execution, talent development, and performance management across regions and segments. - Establish and reinforce a world-class sales operating rhythm, including forecast reviews, pipeline inspections, deal reviews, territory planning, and account planning. - Drive adoption and consistent execution of MEDDPICC as the standard sales methodology to improve qualification discipline, deal progression, forecast accuracy, win rates, and average selling price. - Coach leaders and teams on complex enterprise cyber security, identity, access, authentication, compliance, and workflow solution selling within healthcare delivery organizations and adjacent healthcare markets. - Build and maintain strong executive relationships with CIOs, CISOs, CTOs, CMIOs, Chief Digital Officers, clinical leaders, and other senior stakeholders across major healthcare systems. - Partner cross-functionally with Solutions Engineering, Marketing, Product Management, Customer Success, Legal, Finance, and Sales Operations to accelerate pipeline creation, remove barriers to execution, and improve customer outcomes. - Lead negotiation strategy, executive presentations, commercial escalations, and key account planning for high-value strategic opportunities and renewals. - Attract, hire, develop, and retain top sales leadership talent, while building succession plans and elevating the capabilities of the broader healthcare sales organization. - Ensure high-quality use of Salesforce.com and related sales systems to drive inspection, data integrity, pipeline hygiene, opportunity progression, and timely management reporting. - Provide timely and accurate forecasting, resource planning, and business updates to the Chief Revenue Officer and executive leadership team. - Other duties as assigned and required. Required Qualifications - Bachelor’s Degree (or equivalent) in Business or a related discipline; advanced degree preferred. - 15+ years of successful enterprise technology sales experience, including significant experience selling enterprise cyber security, identity, access management, authentication, or adjacent software solutions. Experience selling into healthcare, preferred. - 10+ years of progressive sales leadership experience, including roles leading VPs or higher sales leaders with responsibility across large, geographically dispersed teams. - Strong background in MEDDPICC and disciplined sales management, with a track record of institutionalizing methodology, inspection, and accountability at scale. - Consistent history of quota overachievement and building organizations that deliver predictable revenue, strong pipeline coverage, and high forecast accuracy. - Proven ability to lead complex, multi-stakeholder enterprise sales cycles involving executive buyers including CIO, CISO, IT, security, compliance, operations, and clinical stakeholders. - Strong executive presence, written and verbal communication and presentation skills, and the ability to influence internal and external stakeholders at the senior-most levels. - Demonstrated capability in talent assessment, hiring, coaching, succession planning, and performance management for both leaders and individual contributors. - Strong analytical, organizational, negotiation, and business planning skills. - Ability to work independently as well as collaboratively in a team environment. - Ability to travel extensively throughout the Americas, approximately 50–75% of the time. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-ML1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Customer Success Manager I, International to join our team. This is a hybrid position based in our Langenfeld, Germany office. Job Summary The Customer Success Manager I (CSM) is responsible for proactive and reactive engagement with small and medium-sized customers across EMEA and APAC, particularly the DACH region, to guide them toward optimal value from their Imprivata solutions. This role focuses on improving customer outcomes—such as retention, adoption, satisfaction, and growth—while leveraging a digital scaled program for support. The CSM will identify strategic opportunities to build partnerships across diverse regions, considering cultural and business nuances. They must work cross-functionally to resolve customer issues, deliver a signature customer experience, and drive full renewals and product expansion. Additionally, the CSM maintains solid relationships with internal teams and represents the voice of the customer across the organization. Duties and Responsibilities - Collaborate with International (and North America) CSMs to support the digital-first scaled success portal queue and related workflows. - Maintain sound knowledge and effective use of tools supporting customer engagements, product roadmaps, at-risk plans, and issue management. - Work cross-functionally to protect ARR and identify opportunities for ARR growth through reactive and proactive efforts. - Partner with sales and channel teams supporting international customers to enhance experiences and drive cross-sell and growth. - Identify and manage at-risk customers using regional insights to prevent churn or reduction. - Adopt team and personal goals focused on customer experience, satisfaction, product adoption, and identifying growth opportunities. - Monitor and evaluate customer analytics such as engagement, renewals, product usage, and NPS. - Identify add-on and cross-sell opportunities and partner with renewals, sales, and partners to execute them, while communicating customer feedback to leadership and product teams. - Identify opportunities to implement scalable programs which will efficiently and effectively drive customer outcomes at scale. - Identify key customer advocates that can act as a marketing channel through case studies, speaking opportunities, references, etc. - Other duties as assigned and required. Required Qualifications - Bachelor's degree in business or related discipline. - 1+ years’ experience in Customer Success Management or similar roles working directly with end customers, preferably healthcare organizations, and partner organizations. - Proven self-starter with a track record in driving customer success and aligning complex solutions across executive and departmental stakeholders. - Skilled in engaging with Executives and incorporating feedback from all organizational levels. - Proficient with Salesforce, Gainsight, and Microsoft Office. - Capable of comprehending high-level technical concepts, providing business and technical guidance, and identifying escalation needs. - Excellent problem-solving, organization, communication, and cross-functional collaboration skills, with the ability to manage multiple customers effectively. - Fully proficient and fluent in German and English language: C1/C2 German requirement and B1/B2 English requirement. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-ML1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Senior Engineering Excellence & AI Enablement Director. This is a hybrid opportunity based out of our Waltham, MA office. Job Summary The Senior Engineering Excellence and AI Enablement Director will leads the systems, workflows, and enablement mechanisms that help Engineering deliver software with greater speed, quality, and predictability. In the near term, the role will focus primarily on scaling the effective use of AI-assisted development tools and practices across Engineering. Additionally, this role is responsible for improving how teams plan, build, test, document, release, and support software, combining workflow design, tooling strategy, adoption, and performance measurement into a cohesive operating model. In the near term, the role will focus primarily on scaling the effective use of AI-assisted development tools and practices across Engineering. Duties and Responsibilities Improve the Engineering Operating Model - Improve workflows across planning, development, code review, testing, documentation, release readiness, and post-release follow-through. - Reduce friction in handoffs, clarify decision rights, and strengthen execution consistency across teams. - Ensure processes are practical, lightweight, and aligned to the needs of software delivery. Coordinate Tooling Strategy and Standardization - Evaluate and standardize the tools that support engineering productivity, code quality, test automation, documentation, and release execution. - Identify high-value opportunities to apply AI to software development, testing, documentation, and engineering support workflows. - Define approved usage patterns, guardrails, and operating standards for new tools in partnership with Platform/DevOps/SRE, Security, and IT. Facilitate Enablement and Adoption - Build training, playbooks, examples, and communities of practice that help teams adopt new tools and workflows effectively. For example: - AI coding assistants in full PDLC (Code Assistance and Agentic Code Generation) - AI automated code review for Architecture, Quality, Security, Maintainability, Performance, etc. - AI test generation for Unit, Component, Integration, System, E2E, and Acceptance testing - AI generated documentation for internal and external stakeholders - AI Agents for escalation, bug squashing, debugging - Set clear expectations for engineering managers and technical leaders. - Track adoption, remove barriers to sustained usage, and reinforce consistent execution across teams. Measure Performance and Champion Continuous Improvement - Establish a clear scorecard for engineering operations, program progress, and productivity. - Provide regular reporting to the eStaff and Engineering leadership on progress, risks, and impact. - Use data to prioritize investments and continuous improvement efforts. Partner Across the Organization - Work closely with Product Management to improve planning and delivery interfaces across R&D. - Partner with Finance on business cases and budgets for productivity initiatives and tooling investments. - Represent Engineering in cross-functional productivity and AI initiatives and ensure Engineering priorities are reflected in broader standards and decisions. - Other duties as assigned and required. Required Qualifications - 10+ years of experience in software engineering, engineering operations, developer productivity, platform engineering, or related leadership roles - Experience improving software delivery systems through process, tooling, and organizational change - Strong understanding of modern engineering practices, including CI/CD, code review, testing, release management, reliability, and developer experience - Track record of leading cross-functional initiatives and driving adoption at scale - Strong communication and influencing skills, with the ability to work effectively across engineering and executive stakeholders Desired Qualifications - Experience introducing AI-assisted development tools or other modern productivity technologies into engineering organizations - Experience in regulated or security-sensitive SaaS environments - Experience building or scaling internal developer platforms, tooling programs, or productivity functions This position offers a total compensation range of $309,000.00 to $352,000.00 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-ML1

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking a Senior Technology Alliances Manager to join our team. Job Summary The Senior Technology Alliance Manager is responsible for developing and managing strategic technology partnerships across international markets. This role drives partner integrations, interoperability initiatives, and coordinated go-to-market execution to expand Imprivata’s presence within the broader technology ecosystem. Working cross-functionally with Product, Engineering, Sales, and Marketing, the role ensures alignment on technical integrations, joint value propositions, and commercial outcomes. This position also supports administration and growth of the Imprivata Technology Partner Program in Imprivata’s international presence. While Healthcare remains a core focus, the role extends to additional regulated industries including Financial Services, Government, and Manufacturing. Duties and Responsibilities Drive Strategic Technology Partnerships - Identify, evaluate, and prioritise technology and integration partners across international markets to expand ecosystem reach and revenue opportunity. - Lead strategic and technical fit assessments, including commercial viability and alignment with product roadmap. - Develop business cases and partnership proposals to secure internal approval and executive sponsorship. - Establish and maintain senior-level relationships with partner executives and decision-makers to strengthen long-term collaboration and maintain proactive engagement with partners to ensure alignment on product roadmaps, release cycles, and integration updates. - Develop and maintain a comprehensive view of active, in-progress, and prospective partnerships and integrations and provide structured updates to senior leadership on pipeline status, risks, and growth opportunities. - Analyse partnership performance metrics to inform prioritisation and investment decisions. - Coordinate with Product Management, Engineering, Technical Alliance Engineering, Sales, Marketing, and external partners to bring integrations to market. - Align joint go-to-market plans, launch readiness activities, and partner enablement initiatives across regions. Enable Revenue Through Field Engagement - Support the international field sales organisation by positioning technology integrations in customer engagements to clearly articulate partnership value. - Equip sales teams with integration messaging, joint value propositions, and competitive positioning to advance license opportunities. - Participate in strategic customer discussions, when required, to reinforce interoperability and ecosystem differentiation. - Other duties as assigned and required. Required Qualifications - Bachelor’s degree in Information Systems, Computer Science, Engineering or related field. - 8 years of demonstrated experience in alliance management, strategic partnerships, business development, or ecosystem development within enterprise technology. - 5 years experience working across cross-functional teams in a global environment. - While not a technical role, familiarity with healthcare IT (e.g., EHRs), identity and access management, or broader enterprise technology ecosystems is highly advantageous. - Strong commercial acumen with the ability to support and influence complex, multi-stakeholder sales cycles. - Excellent communication and stakeholder management skills, with the ability to operate effectively at senior levels. - Fluency in English required, plus at least one additional European language such as German, French, or Dutch. - Willingness and ability to travel across Imprivata’s international markets as required. At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-ML1