• Collaborate with cross-functional teams to gather insights and content necessary for proposal development. • Write, edit, and format RFP responses that clearly articulate Ellit Groups’ value proposition and solutions. • Develop tailored responses for Epic Systems EHR implementations, activation services, and broader healthcare IT consulting engagements. • Ensure all proposals align with brand standards while adapting to client-specific formatting and submission requirements. • Manage timelines and ensure alignment across contributors to meet submission deadlines. • Analyze RFP requirements to ensure full compliance with all guidelines, formatting, and evaluation criteria. • Conduct research on prospective clients, industry trends, and competitive positioning to strengthen proposal responses. • Maintain and continuously improve a centralized library of proposal content, templates, case studies, and reusable responses.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description The Senior Manager, Sales Operations partners closely with Sales Leadership across Korea, North Asia, and the Rest of Southeast Asia, alongside Finance, HR, and all cross functional teams, to drive operational excellence, forecast accuracy, and scalable business growth across the region. This role is responsible for enabling effective business planning, performance management, and execution rigor to support regional go-to-market success. Key Responsibilities - Partner with Sales Leadership across Korea, North Asia, and the Rest of Southeast Asia to support regional growth priorities and execution strategies. - Drive forecast accuracy through disciplined pipeline inspection, opportunity management, and reporting cadences. - Facilitate account reviews, deal reviews, and business performance discussions with regional sales leaders. - Lead the coordination and execution of QBRs, forecast reviews, and operational business cadences. - Support annual and quarterly planning processes, including quota setting, territory alignment, and coverage planning. - Partner with Finance on forecasting, revenue tracking, and business performance analysis. - Collaborate with HR on headcount planning, onboarding support, and organizational readiness. - Work cross-functionally with GTM teams to improve operational alignment, sales processes, and execution effectiveness. - Deliver actionable insights, dashboards, and reporting to support data-driven decision-making. - Drive continuous improvement initiatives across sales operations processes, systems, and governance. Qualifications To be successful in this role you have: - 8+ years of experience in Sales Operations, Revenue Operations, or related business operations roles. - Experience partnering with senior sales leaders in fast-paced, matrixed organizations. - Strong understanding of forecasting, pipeline management, quota setting, and sales planning processes. - Excellent analytical, communication, and stakeholder management skills. - Ability to influence cross-functional teams and manage multiple priorities effectively. - Proficiency with CRM platforms and sales reporting tools. Preferred Experience - Experience supporting enterprise technology or SaaS sales organizations. - Experience working across Korea, North Asia, and Southeast Asia markets. JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Reports to: Manager, Sales Support Location: Remote US Compensation Range: $80,000 to $90,000 base plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: We are seeking a highly detail-oriented, process-driven, and proactive Sales Operations Specialist. Your primary focus will be supporting the full sales organization—including SDRs, AEs, CAMs, and SEs—by helping remove obstacles, providing operational guidance, and enabling teams to operate efficiently. Collaborating with Sales, Finance, GTM Systems, and Engineering, you’ll help optimize workflows, improve efficiency, resolve escalated issues, and maintain smooth communication across departments. You will serve as a linchpin to ensure the sales organization runs effectively and can deliver results. Responsibilities: Sales Operations Support: - Serve as a frontline resource for the sales organization, addressing questions, resolving issues, and helping unblock challenges - Support SDRs, AEs, CAMs, Reseller Reps and SEs in achieving goals through operational guidance and cross-functional collaboration - Partner with RevOps leadership to identify operational bottlenecks and implement solutions Process Optimization & Documentation: - Document, maintain and optimize sales operations workflows to ensure clarity, efficiency, and consistency - Identify opportunities for process improvements to help the sales team operate more effectively - Assist with the implementation of tools and automation to streamline workflows and reduce manual effort - Assist in monthly financial reconciliation processes and data auditing Cross-Functional Collaboration: - Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations - Support training initiatives for the sales organization on tools, processes, and best practices - Ensure accurate data and operational processes are maintained across the sales organization - Assist with sales technology implementations and enhancements What You Bring To The Team: Experience: - 5 + years in sales operations, sales support, or a related field supporting revenue-generating teams - Experience with Salesforce - Experience with Billing Skills: - Strong attention to detail and commitment to process accuracy - Maintain sales data integrity, reporting and performance metrics - Proficiency with Microsoft Excel / Google Sheets and other reporting tools - Excellent verbal and written communication skills - Ability to manage multiple priorities in a fast-paced environment - Knowledge of sales workflows and operations best practices - Experience with Distribution and Reseller sales support Nice to Have: - Experience with AI tools including Claude and Serval What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

• Lead the KCS coaching program by training, mentoring, and supporting teams on KCS principles, processes, and standards • Coach Contributors, Publishers, and Candidates to improve knowledge creation, reuse, and adoption • Conduct regular coaching sessions, feedback loops, and proficiency development to drive continuous improvement • Review and validate knowledge articles for quality, accuracy, and adherence to Content Standards • Monitor KCS performance metrics and provide insights on adoption, quality, and effectiveness • Partner with managers to strengthen KCS behaviors, accountability, and performance expectations • Ensure new sales hires are equipped with accessible, accurate, and reusable knowledge to support customer conversations • Translate operational and product knowledge into clear, consumable content that supports consistent messaging • Identify gaps in onboarding content and improve materials based on feedback and performance trends • Collaborate with Product, Support, Training, and SMEs to ensure knowledge accuracy and completeness • Be a liaison between knowledge management and business teams to align on content, messaging, and priorities • Identify opportunities to improve efficiency through knowledge reuse and process enhancements