Role Description The UV Expansion Manager coordinates and supervises new clinic preparations leading up to the soft opening and through the Grand Opening phase of operations. They are responsible for: - Mentoring new Practice Managers - Implementing the 60-day DVM staffing schedule - Certifying the Practice Manager and paraprofessional team in American Veterinary Group’s (AVG’s) LevelUp Training Program - Partnering with corporate Compliance and Purchasing to prepare the facility to pass veterinary inspection - Collaborating with Marketing to achieve community outreach goals The UrgentVet Expansion Manager works closely with stakeholders across multiple departments within AVG to successfully launch de novo UV locations. Upon completion of the pre-opening Playbook, the Expansion Manager prepares the Practice Manager and the paraprofessional team to transition to the supervision of UrgentVet Operations. Start-up integration requires operational brand consistency, comprehensive team training, and up-to-date DVM and team staffing schedules. This is a remote role that requires extensive business travel. Qualifications - Associate’s Degree (CVT/LVT/RVT) or equivalent experience in veterinary technology - 1-3 years’ experience in practice management or project management environment - Bachelor’s Degree preferred - Advanced knowledge of veterinary practice management software required, experience with eVetPractice preferred - A commitment to the highest quality of patient and client care - Excellent verbal and written communication skills - Strong leadership skills and the ability to inspire others - Well-developed time management skills - A self-starter with the ability to analyze complex information, prioritize task completion, and meet deadlines - A passion for leading, motivating, and teaching people of various personality types - A proven ability to thrive in a fast-paced environment - Intermediate to advanced skills with MS Office (Excel, Outlook, PowerPoint, SharePoint, Teams, Word, etc.) - SmartSheet experience is preferred - Former veterinary start-up experience a plus - A positive, can-do attitude; strong people skills/emotional intelligence; excellent analytical skills; willingness to roll up your sleeves and chip in to help the team Requirements - Collaborates with the Director of Training & Development and UrgentVet Training Team to mentor and support newly hired UV Practice Managers (PMs) - Partners with AVG Purchasing to organize and prepare the clinic for veterinary board inspection and Grand Opening - Partners with AVG Compliance to ensure that all Federal, state, and local permits & licenses are current - Supervises the new PM in executing the clinic’s 60-day DVM staffing schedule and team staffing schedule beginning at soft opening - Assists in on-boarding newly hired associate veterinarians (DVMs) - Nurtures relationships between the new clinic and individual relief DVMs in the community, relief DVM agencies, and AVG general practice DVMs - Supervises and mentors new PMs in outreach to local community - Collaborates with Marketing to foster relationships with AVG and non-AVG general practices (GPs), non-DVM pet-related businesses (boarding, grooming, retail), and local pet rescues & non-profits - Informs DVMs, paraprofessional teams, and pet parents about the UrgentVet vision and mission - Guides new PMs and clinical teams from soft open through the new clinic’s first few weeks - Transitions the new clinic to the UrgentVet Director of Operations Benefits - Opportunity for career advancement as UrgentVet continues to grow and expand clinic locations throughout the country - Health Care Plan (Medical, Dental & Vision Options) - 401k Match - Generous paid time off (PTO) - Paid Parental Leave + Paid Maternity Leave - One (1) Work/Life Balance day off - Short-term and long-term disability options - Supplemental insurance options - Discounted Veterinary Care - Scrub allowance - Hands-on and E-training - Professional growth opportunities - Bonus potential based on performance

• Independently negotiate and execute complex clinical trial agreements, including Master Agreements and Confidentiality Agreements • Develop, review, and finalize clinical trial budgets, ensuring alignment with fair market value principles • Lead contract and budget negotiations with investigational sites to achieve timely contract execution and study start-up goals • Resolve stalled negotiations and provide strategic support to Contract Managers to maintain study timelines • Partner with cross-functional stakeholders including Legal, Regulatory, Quality, and Clinical teams • Identify, assess, and communicate contractual and budgetary risks to key stakeholders for approval • Collaborate with global and local teams to resolve complex contractual challenges efficiently • Analyze grant plans and budget proposals to support accurate and compliant financial decisions • Drive continuous improvement by identifying trends and leading initiatives to enhance contracting processes • Partner with clinical teams and vendors to optimize budgets and deliver cost-saving opportunities

• To manage the development, implementation and future business activities in relation to the Pressure Equipment Directive 2014/68/EU (PED) and the Pressure Equipment (Safety) Regulations (PESR) SI 2016 as amended. • To provide technical expertise on a wide range of pressure equipment to support both inspection and certification activities related to the PED/PESR. • To undertake audit activities within BSI’s certification as a EN ISO/IEC 17021-1/EN ISO/IEC 17065 Certification Body. • To undertake inspection activities within the scope of BSI’s certification as an EN ISO 17020 Type A Inspection Body. • Investigate, develop and project manage a suite of services to meet customer requirements in respect of the PED/PESR, to ensure that they are evaluated against commercial, technical and strategic criteria. • Liaise and co-ordinate with other parts of BSI to achieve and maximise all the business opportunities for the PED/PESR. • To conduct inspection activities in respect of a wide variety of pressure equipment under PED/PESR. • Ensure that each element of the service is planned and implemented so that they are quickly made available to clients. • To conduct PED/PESR compliance audits at customers sites alone. • Assist in the control of BSI’s inspection business. • Help training of staff.

• Drive team profitability and performance improvement • Collaborate closely with Sales to secure new business and validate technical solutions • Ensure successful contract delivery (on time, on budget, and with high customer satisfaction) • Lead operational excellence and continuous process improvement • Develop and maintain strong relationships with customer management teams • Promote adoption of AI-enabled tools, automation, and digital workflows • Deliver contracts on time, within budget, and to customer satisfaction • Manage financial, technical, and contractual risks • Create and oversee project methodologies and documentation