Clinisys

• Support the mobilisation and coordination of EU RFI/RFP/SQT responses in partnership with Sales Leads—helping track requirements, timelines and submission readiness. • Contribute to requirements analysis and compliance mapping, helping to identify gaps/risks and track actions. • Draft and develop technical and clinical response content, working with SMEs to ensure accuracy and consistency. • Assist in shaping solution definitions for bids and early-stage engagements, including high-level architecture and integration approaches. • Support the preparation and delivery of customer demonstrations, workshops and discovery sessions, adapting content to audience needs. • Help maintain demo readiness, including supporting updates to demo environments, datasets and configurations. • Contribute to continuous improvement by capturing feedback and supporting updates to demo and bid materials. • Build and maintain reusable content assets (response libraries, demo scripts, supporting materials) to improve efficiency. • Coordinate with cross-functional stakeholders, escalating issues where appropriate to support delivery timelines. • Assist with pre-tender and early-stage submissions, providing structured technical input. • Use Microsoft 365 and Copilot tools to improve efficiency and quality of outputs.

• selling the company’s software and services while managing and growing relationships within an assigned territory • developing strong partnerships with key stakeholders, including executive-level contacts, across existing client accounts • prospecting for new opportunities • driving balanced sales growth, expanding account penetration, and ensuring long-term client satisfaction • identifying client needs, presenting tailored value propositions, and closing new business opportunities • collaborating with relevant sales teams on proposals and documentation

• The Solution Architect Team Manager works within the Professional Services organisation, with the primary focus being on management and leadership of the Solution Architect team. • Ensure that target operating models and budgetary requirements are met via an ongoing focus on utilisation, productivity, and resource management processes. • Perform a line management function for the Solution Architect (SA) team. • Provide leadership, mentoring and guidance to the Solution Architects. • Hold regular 1-2-1 meetings with the Solution Architects. • Plan and agree resourcing with Project Managers to drive projects forward. • Identify and assess opportunities where AI and machine learning can improve operational efficiency. • Monitor utilisation and billable activity for all SA team members on a daily/weekly/monthly basis. • Maintain information on staff movements, monitoring of joiners, leavers, and annual leave tracking. • Drive updates to CliniSys’ Delivery Operating Model, quantifying key components of activity associated with solution delivery.

• Provide Implementation Services to our customers using Clinisys solutions • Deliver multiple tasks such as Business analysis, data architecture and Gap Fit Workshops, Configuration, unit testing and validation support • Work with the project manager or customer services manager, following guidance and planning • Make proposals and identify technical risks, communicate to project manager • Prepare actions and relevant documents, if applicable • Ensure proper and prompt documentation in MIA • Deliver project tasks according to project plan and budget • Take full responsibility for all functional and/or technical tasks assigned • Keep project manager informed about task status • Demonstrate flexibility for business trips to support clients • Manage and implement small projects or sub-projects • Carry out customer training • Internal and external interface between customer and development department • Organisation and implementation of handovers in project implementation • Carrying out update and upgrade projects • Supporting support department as needed, coordinating with Customer Services Manager • Supporting sales in preparation of quotations under coordination of Customer Services Manager or project manager

• Act in a consultative role, to inspire, lead and collaboratively work with customers, colleagues and partners in configuring the Clinisys software package. • Provide technical assistance to the implementation of complex distributed environments with private, hybrid, and cloud platforms. • Be the key technical subject matter expert in the design and deployment of the Clinisys LIMS Solution into Healthcare organizations within the UK and Republic of Ireland. • Identify opportunities within customer solutions and internal delivery processes where AI technologies can add measurable value. • Collaborate with multiple internal and external stakeholders to encompass a unified and scalable solution. • Continual customer engagement to promote solution design, build and testing, and transition into service.

• To implement the Clinisys Software and associated applications into laboratories and other clients as directed by the Project Manager to satisfy the customer and business requirements • To act in a consultative role, with the customer, in configuring the Clinisys Software to enhance the workflow of the laboratory. • To be an instrumental element in the functional development of the Clinisys Products. • To keep abreast of ongoing and future Laboratory regulations, working practices, products and technologies. • To actively advocate, initiate, and implement quality improvement measures/projects in conjunction with the Delivery leadership. • Where applicable to carry out project-based activity as directed to satisfy the customer and business requirements.

• To manage the full lifecycle of a large portfolio of complex enterprise level software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness through project management process and tool improvements. • To work with and follow the guidance of the Programme Manager or Programme Director • Project management and coordination of large-scale enterprise class software delivery to external customers (NHS Trusts and Hospitals, etc) • To maintain and improve project management process and tools to achieve target improvements • To be responsible for all the project management activities in accordance with the company project management procedure (Prince 2 based): • Project planning, scheduling, monitoring and control of all aspects of the project. • Undertake risk and issue management • Maintaining all project documentation in line with the Clinisys Delivery Method • Provide status reports identifying accomplishments, risks, issues, milestones against the baseline plan together with monthly project forecasts • Hold and attend regular internal and customer led project meetings • Communicate effectively with all stakeholders • Matrix team/resource management, across internal service, delivery, development and third-party vendor teams • To motivate all members involved in the project to ensure it is completed on time, to the specified budget, quality, and performance criteria • Coordinate delivery of software developments as necessary • Arrange delivery of projects in accordance with the contractual requirements. • Ensuring contract acceptance and sign off by the customer • Accept hand over from the sales team to commence project initiation • Delivering project hand over to the support team • To coordinate activities between Clinisys and third parties as required within the scope of the project • To facilitate quality activities of the project and delivery team • To progress personal development and encourage the development of other staff members • To contribute to the team spirit within the company and to actively promote a customer-oriented approach • Perform other related duties as required or assigned • Participate in cross-functional projects

• Provide Implementation Services to our customers using Clinisys solutions. • Deliver multiple tasks such as Business analysis, data architecture and Gap Fit Workshops, Configuration, unit testing and validation support. • Work with the project manager (in the case of a project), or with the customer services manager, and follow his guidance and planning. • Make proposals and identify technical risks, which you communicate to the project manager. • Prepare your actions, as well as relevant documents, if applicable. • Ensure that your work is properly and promptly documented in MIA. This applies to aftersales tasks as well as to projects. • This also includes the timely recording of your working hours. • Deliver the project tasks assigned to you according to the project plan and budget to the satisfaction of our customers. • Take full responsibility for all functional and/or technical aspects of the tasks assigned to you. • Keep the project manager constantly informed (directly in context) about the status of the tasks assigned to you. • Demonstrate flexibility and undertake business trips to our clients to support them on-site with project implementation. • Manage and implement small projects or sub-projects. • Carry out customer training Internal and external interface between e.g. customer and development department. • Organisation and implementation of handovers (internal and external) in the context of project implementation. • Carrying out update and upgrade projects. • Supporting the support department as needed, coordinating with the Customer Services Manager. • Supporting the sales department in the preparation of quotations under the coordination of the Customer Services Manager or a project manager.

• Provide Implementation Services to our customers using Clinisys solutions. • Deliver multiple tasks such as Business analysis, data architecture and Gap Fit Workshops, Configuration, unit testing and validation support. • Work with the project manager (in the case of a project), or with the customer services manager, and follow his guidance and planning. • Make proposals and identify technical risks, which you communicate to the project manager. • Prepare your actions, as well as relevant documents, if applicable. • Ensure that your work is properly and promptly documented in MIA. • Deliver the project tasks assigned to you according to the project plan and budget to the satisfaction of our customers. • Take full responsibility for all functional and/or technical aspects of the tasks assigned to you. • Keep the project manager constantly informed about the status of the tasks assigned to you. • Demonstrate flexibility and undertake business trips to our clients to support them on-site with project implementation. • Manage and implement small projects or sub-projects. • Carry out customer training

• Set up Clinisys application environments and manage migrations • Provide on-site and remote customer training • Act as single point of contact during interventions • Draft intervention reports and communicate outcomes • Maintain CRM tool with project task progress