Role Description Remote Recruitment is hiring a Business Analyst to bridge the gap between business needs and technology solutions at a UK-based organisation. Working fully remotely from South Africa, you'll gather requirements, map processes, and deliver insights that drive meaningful change. - Elicit, document, and validate business requirements from stakeholders at all levels - Create process maps, user stories, and functional specifications - Analyse data to identify inefficiencies and recommend improvements - Facilitate workshops and stakeholder meetings to drive consensus - Support UAT planning and execution for system or process changes Qualifications - 3+ years of business analysis experience, ideally in a technology or financial services environment - Proficiency in process mapping tools and requirements documentation - Strong analytical and problem-solving skills - Excellent communication and facilitation skills - Reliable internet and a quiet home workspace Benefits - Salary: R30,000 per month - Full-time, permanent remote position - Working hours: 09:00–17:00 UK time (11:00–19:00 SAST) - Equipment provided - 20 days paid leave Company Description

Manage payroll functions, including processing transactions and maintaining leave accruals. Provide technical support for payroll inquiries and collaborate with HR to ensure accurate payroll processing across multiple fund sources.

• Support all aspects of Experience Cloud administration, including feature management, data governance, and product optimization. • Collaborate with business stakeholders and SMEs to elicit, document, and prioritize requirements. • Responsible for accurate, robust documentation of user requirements and acceptance criteria in Jira user stories. • Manage data governance within frameworks and protocols to maintain data integrity and security. Conduct regular audits and assessments. • Lead cross-functional teams in reengineering and optimizing end-to-end business processes. • Own planning, setup and facilitation of all user acceptance testing prior to production release. • Proficient with Agile and able to adapt agile methodologies into a hybrid product lifecycle development process. • Serve as the first level of support for user issues.

• Responsible for defining and documenting processes & procedures related to the organization's technology operations • Support areas where processes/procedures need to be established or improved • Analyze existing processes and recommending changes to ensure efficient and effective operations • Work closely with various stakeholders across the organization to understand their needs and priorities and develop processes that meet their requirements • Ensure documentation is updated on a regular cadence and appropriately stored • Ensure operational metrics are in sync with established processes & procedures and help modify team behaviors based on metric output