• Responsible for defining and documenting processes & procedures related to the organization's technology operations • Support areas where processes/procedures need to be established or improved • Analyze existing processes and recommending changes to ensure efficient and effective operations • Work closely with various stakeholders across the organization to understand their needs and priorities and develop processes that meet their requirements • Ensure documentation is updated on a regular cadence and appropriately stored • Ensure operational metrics are in sync with established processes & procedures and help modify team behaviors based on metric output

• Oversee business analysis initiatives to drive operational excellence and efficiency • Lead cross-functional process improvements and align solutions with organizational strategy • Define and implement best practices for business analysis • Conduct feasibility studies, cost-benefit analyses, and ROI assessments • Participate in developing operational readiness frameworks for new systems/processes • Act as liaison between stakeholders, technical teams, and executive leadership • Manage policy and performance of claim lifecycle and implementation activities • Advise on change management strategies • Perform cost-benefit analyses to aid decision-making • Ensure operational effectiveness through strategic and business planning • Develop, document and perform testing and validation as needed • Mentor Business Operations Analyst/Associates

Role Description As a Business Analyst - Healthcare at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. - Works collaboratively with the client and team members - both external and internal to the company - to research, validate and document business needs. - Ensures that those needs are clearly reflected and completed. - Assists with translating client requests and changes into the Medicaid Management Information System (MMIS). - Helps determine solutions to business problems and effectively manages client’s expectations. - Ensures that items are prepared for client meetings. - Ensures Operating Procedure Manuals are updated as required. - Works with the client on change requests, publications, and claim adjustments/reprocessing. - Researches, identifies, and specifies solutions to problems. - Documents updates for all reference updates/changes. - Works with the systems team on any assigned system changes, meeting required timelines. - Assists with quarterly and annual CPT, HCPCS, and diagnosis code updates in the system, ensuring rules are correct and working on edit and audit configuration. Qualifications - 3+ years as a Business Analyst with healthcare claims experience required. - A Certified coder is preferred. - Proficiency in CPT, HCPCS, and ICD-10 coding. - Ability to work collaboratively in a team environment. - Strong Excel skills. - Excellent verbal and written communication skills with the ability to build strong working relationships. - Ability to create and maintain manual documentation and support provider notifications. Requirements - Fully remote options from continental US locations only. - Video cameras must be used during all interviews, as well as during the initial week of orientation. - The deadline to submit applications for this posting is June 23, 2026. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Variety of leadership and technical development academies to help build your skills and capabilities.

Role Description Mathematica seeks a principal researcher or senior fellow who is passionate about improving educational outcomes to lead research and evaluation, program improvement, and technical assistance projects. The principal researcher will lead projects focused on a variety of K-12 and postsecondary education topics, including: - Literacy and math instruction - The educator workforce - Chronic absenteeism - Education technology - Personalized learning - Postsecondary access and success - Career and technical education - Postsecondary supports for government agencies at the federal, state, and local level - Private philanthropic and nonprofit clients Our current and recent work includes a range of projects such as: - Developing evidence-based resources to guide education policymakers and practitioners - Designing and leading evaluations of federal education policies and programs - Serving as a learning and evaluation partner for state and local education agencies and postsecondary institutions - Conducting rigorous evaluations of education technology in partnership with school districts The principal researcher will join our interdisciplinary staff of researchers in fields such as economics, education (measurement or policy analysis), sociology, and data science. Principal researchers will contribute to growing the Education and Employment department by directing projects, identifying and developing new opportunities, leading proposals, and mentoring staff. Qualifications - Ph.D. or equivalent in education (measurement or policy analysis), economics, sociology, public policy, or a related field or a combination of equivalent education and work experience - 10 or more years of experience (principal researcher) or 15/+ years of experience (senior fellow) working with or evaluating education programs/interventions - Extensive knowledge of federal education programs and approaches for improving educational outcomes for children - Experience partnering with state and local education agencies or other practitioners through research-practice partnerships Requirements - Evidence of successful business development activities with the federal government, state or local education agencies, non-profits, or foundations - Experience interacting with philanthropy, state and local education agencies, postsecondary education institutions, or other program practitioners - Ability to develop research and policy questions and establish policy and technical frameworks for addressing them - Ability to develop and implement solutions to critical issues facing government and private program providers - Experience conducting quality assurance to strengthen deliverables - Excellent oral and written communication skills - Ability to develop and deliver presentations to internal and external audiences - Strong interpersonal skills - Flexibility to handle multiple priorities and meet project timelines - Strong managerial skills of both projects and staff Benefits - Competitive salaries - Comprehensive benefits package - Employee stock ownership plan (ESOP) - Annual bonus opportunity based on individual and company performance Application Instructions A cover letter and resume must be submitted at the time of application via our online application system. Candidates will be considered on a rolling basis in the order that applications are received. Compensation Information The Principal Researcher opportunity offers an anticipated base salary range of $160,000 - $200,000 annually, and the Senior Fellow opportunity offers an anticipated base salary range of $180,000-220,000 annually. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.