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Senior Manager, People and Culture
Location
United States
Posted
3 days ago
Salary
$100K - $122K
Seniority
Senior
Job Description
Senior Manager, People and Culture
Bottom Line
• The Senior Manager of People & Culture plays a central role in the department’s day-to-day operations, translating departmental strategy into daily action. • They maintain full operational fluency across all People and culture functions, including talent acquisition, payroll administration, employee relations, performance management, compliance, and benefits administration. • This highly collaborative role is responsible for ensuring coordinated, efficient, and high-quality service delivery in support of employees, managers, and departmental priorities. • Full-Cycle Talent Acquisition & Management Partnership Strategic Recruiting: In partnership with the Director of P&C and the VP of P&C, lead specific recruitment strategies to attract, source, and select diverse, mission-aligned talent. • Turn recruitment from a transactional hiring process into a proactive talent partnership with hiring managers. • Systems & Candidate Experience: Function as the primary administrator for the Applicant Tracking System (ATS). • Payroll Administration, HRIS Fiduciary Ownership & Analytics Flawless Payroll Execution: Partner directly with the Finance department to ensure 100% accurate, compliant, and timely payroll processing, payroll inputs, and time-off/leave management systems. • HRIS Mastery & Data Integrity: Serve as the primary, day-to-day administrator for the HRIS (ADP). • Enforce absolute data integrity for all employee records, structural updates, and job changes to eliminate compliance or tax deduction risks. • People Analytics: Generate weekly and monthly people metrics (headcount, turnover, time-to-hire) to give the VP a clear "line of sight" into organizational trends and capacity data. • Benefits Administration & Employee Lifecycle Support Lifecycle Total Rewards: Manage day-to-day employee benefits inquiries, process new hire enrollments, qualifying mid-year life events, reconcile monthly bills and ensure proper reporting. • Leave Management: Own the operational coordination of FMLA, short-term disability, and parental leave programs in partnership with Guardian. • Open Enrollment Collaboration: Partner closely with the Director of Operations and during the annual Open Enrollment period to execute systems testing and employee communications. • Cross-Functional Generalist Support & Performance Optimization Front-Line Performance Coaching: Provide foundational guidance, tools, and timelines to managers and staff regarding employee relations concerns, goal setting, performance evaluations, and the deployment of Performance Improvement Plans (PIPs). • Frictionless Workflow Design: In partnership with other P&C Directors, continuously evaluate daily HR workflows to reduce administrative friction, increase the speed of HR service delivery, and maintain strict ticket hygiene within Jira. • Internal P&C Communications: Draft and distribute clear, timely, and culturally aware department updates, ensuring staff are well-informed on benefits, policy shifts, and workplace resources. • Duties, responsibilities and activities may change at any time with or without advanced notice. • Work Schedule: Monday - Friday 9a – 5p or 10a – 6p (local time), flexibility may be requested; additional hours as needed • Direct Reports: None. Expected Travel: Approximately 1-2 trips per quarter to Bottom Line regions, Bottom Line staff convenings, and/or field events.
Job Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Project Management, or a related field required; advanced degree or relevant certification strongly preferred
- 7–10 years of progressive HR experience as a Senior Generalist or HR Business Partner, with documented, hands-on mastery across all core HR functions.
- Advanced, expert-level proficiency in HRIS platforms (ADP preferred) and modern ATS software.
- Strong comfort leveraging project tracking tools.
- Highly detail-oriented with a proven ability to look at data and see the underlying process loops.
- Ability to pivot smoothly from highly analytical tax/payroll data to empathetic employee relations coaching.
- Exceptional verbal and written communication skills; ability to build instant credibility, manage up and down, and set firm operational expectations across all levels of the organization.
- Experience with design thinking, process improvement, or employee-centered service design, with the ability to turn administrative workflows into intuitive and supportive experiences
- Strong collaboration skills and the ability to work effectively across People and Culture, Workplace Experience, Finance, and other internal teams to deliver seamless employee experiences
- Exceptional organizational skills, sound judgment, and the ability to manage multiple priorities while maintaining a high standard of detail, follow-through, and service
- A demonstrated commitment to building inclusive, high-performing workplace cultures and advancing Bottom Line’s mission, vision, and core values
- Approaching mastery in Bottom Line's seven core competencies: Relationships, Results, Communication, Inclusiveness, Talent Development, Agility, and Planning.
Benefits
- Learn about our benefits here .
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