Role Description If you are motivated by the opportunity to influence the way organizations utilize Microsoft 365 and AI technologies, the Modern Workplace Architect I position offers a platform to design and deliver advanced collaboration and productivity solutions for both clients and internal teams. This role is well suited for Microsoft 365 professionals seeking to expand their expertise and transition into an architectural capacity, working under the mentorship of senior architects, adopting industry best practices, and contributing to the development of modern, AI-driven workplace solutions. - Support the design and documentation of Microsoft 365 solutions, including M365 Copilot, SharePoint, Microsoft Teams, and OneDrive. - Translate business requirements into clear, scalable technical designs with guidance from senior architects. - Assist with configuration, customization, migration, and deployment of M365 workloads across client and internal environments. - Partner with IT, security, and business stakeholders to ensure solutions align with governance, compliance, and performance standards. Qualifications - Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). - 4–5 years of hands-on experience working with Microsoft 365 in a technical, engineering, or administrative role. Benefits - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Company Description Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

• Aufnahme und Analyse von Kundenanforderungen im VCF / SDDC Umfeld • Erstellung und Abstimmung von Konzepten • Durchführung von Strategieworkshops und Beratung im Hinblick auf Architektur und Design • Erstellen von Umsetzungs-Roadmaps auf Basis der getroffenen strategischen Entscheidungen • Umsetzen der designten Lösungen • High-end Troubleshooting

• Serve as a trusted strategic advisor and persuasive advocate to client stakeholders, confidently articulating complex technical architectures, guiding critical alignment sessions, and translating sophisticated martech concepts into clear, impact-driven narratives for senior management. • Develop and iteratively refine foundational Technical Design Documents (TDDs) encompassing Data & Identity Architecture, Integration & Eventing Strategy, MAP Operating Models, Consent & Privacy Frameworks, and Segmentation Strategy. You will ensure these documents provide a decision-ready foundation for agile sprints, understanding that downstream feature acceptance constitutes acceptance of your architectural choices. • Design the target interaction model between Salesforce (Marketing Cloud Next, Data Cloud) and external digital experience ecosystems (such as Adobe Experience Cloud, including AEM, RT-CDP, and Target). You will define cross-platform identity alignment, system-of-record hierarchies, and data flow orchestration patterns across the entire martech stack. • Architect native, high-performance integrations between enterprise data lakes (e.g., Snowflake) and the Customer Data Platform (CDP). You will design zero-copy data sharing models, configure data access to web profiles and engagement history, and align data lake schemas with standard Data Cloud Data Model Objects (DMOs). • Design a unified profile schema capable of supporting millions of active contacts. You will implement deterministic identity resolution to unify customer profiles across disconnected enterprise platforms. • Operate within a Scaled Agile delivery model by participating in critical Pre-PI (Program Increment) and PI Planning ceremonies. You will work alongside Product Owners and IT Subject Matter Experts (SMEs) to translate high-level strategy into committed features, initialize the architectural runway, and actively resolve cross-team dependencies

Role Description We are seeking an experienced Application Solution Architect to lead the modernization of enterprise applications and customer-facing platforms. The ideal candidate will be responsible for defining and driving modern architecture strategies, guiding technical teams, and working closely with stakeholders to deliver scalable, future-ready solutions. This role requires strong expertise in modern application architecture, cloud technologies, integration patterns, and customer engagement, particularly within telecom and contact center environments. - Define and drive application modernization strategies for legacy platforms and user experiences. - Design and promote API-first, microservices-first, and event-driven architectures. - Create scalable, maintainable, and secure solution architectures aligned with business objectives. - Provide architectural leadership and technical guidance to Team Leads and engineering teams. - Evaluate existing systems and define modernization roadmaps, migration strategies, and target architectures. - Collaborate with customers, business stakeholders, and delivery teams to align technical solutions with business needs. - Present architectural proposals, negotiate technical approaches, and influence decision-making with challenging stakeholders and clients. - Establish and promote architecture standards, best practices, and governance processes. - Support integration initiatives involving ESB and modern integration platforms where applicable. - Contribute to solution estimations, risk assessments, and technical planning activities. Qualifications - Experience in Telecom, Contact Center, Customer Experience, or related industries. - Understanding of large-scale enterprise environments and digital transformation initiatives. - Proven experience as a Solution Architect, Application Architect, or Enterprise Architect. - Strong experience in modernizing enterprise applications and legacy systems. - Deep understanding of: - API-first architecture principles - Microservices architecture - Event-driven and event-based architecture patterns - Modern application architecture patterns and best practices - Experience with cloud platforms and cloud-native design principles. - Cloud certification in AWS, Azure, or Google Cloud (AWS preferred). - Experience with modern frontend and user experience frameworks. - Strong knowledge of system integration patterns and distributed systems. Requirements - Nice to have: - TOGAF certification. - Experience with Enterprise Service Bus (ESB) platforms and integration architectures. - Experience with contact center technologies and customer engagement platforms. - Experience defining enterprise-wide architecture standards and governance frameworks. Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.