• Aufnahme und Analyse von Kundenanforderungen im VCF / SDDC Umfeld • Erstellung und Abstimmung von Konzepten • Durchführung von Strategieworkshops und Beratung im Hinblick auf Architektur und Design • Erstellen von Umsetzungs-Roadmaps auf Basis der getroffenen strategischen Entscheidungen • Umsetzen der designten Lösungen • High-end Troubleshooting

• Serve as a trusted strategic advisor and persuasive advocate to client stakeholders, confidently articulating complex technical architectures, guiding critical alignment sessions, and translating sophisticated martech concepts into clear, impact-driven narratives for senior management. • Develop and iteratively refine foundational Technical Design Documents (TDDs) encompassing Data & Identity Architecture, Integration & Eventing Strategy, MAP Operating Models, Consent & Privacy Frameworks, and Segmentation Strategy. You will ensure these documents provide a decision-ready foundation for agile sprints, understanding that downstream feature acceptance constitutes acceptance of your architectural choices. • Design the target interaction model between Salesforce (Marketing Cloud Next, Data Cloud) and external digital experience ecosystems (such as Adobe Experience Cloud, including AEM, RT-CDP, and Target). You will define cross-platform identity alignment, system-of-record hierarchies, and data flow orchestration patterns across the entire martech stack. • Architect native, high-performance integrations between enterprise data lakes (e.g., Snowflake) and the Customer Data Platform (CDP). You will design zero-copy data sharing models, configure data access to web profiles and engagement history, and align data lake schemas with standard Data Cloud Data Model Objects (DMOs). • Design a unified profile schema capable of supporting millions of active contacts. You will implement deterministic identity resolution to unify customer profiles across disconnected enterprise platforms. • Operate within a Scaled Agile delivery model by participating in critical Pre-PI (Program Increment) and PI Planning ceremonies. You will work alongside Product Owners and IT Subject Matter Experts (SMEs) to translate high-level strategy into committed features, initialize the architectural runway, and actively resolve cross-team dependencies

Role Description We are seeking an experienced Application Solution Architect to lead the modernization of enterprise applications and customer-facing platforms. The ideal candidate will be responsible for defining and driving modern architecture strategies, guiding technical teams, and working closely with stakeholders to deliver scalable, future-ready solutions. This role requires strong expertise in modern application architecture, cloud technologies, integration patterns, and customer engagement, particularly within telecom and contact center environments. - Define and drive application modernization strategies for legacy platforms and user experiences. - Design and promote API-first, microservices-first, and event-driven architectures. - Create scalable, maintainable, and secure solution architectures aligned with business objectives. - Provide architectural leadership and technical guidance to Team Leads and engineering teams. - Evaluate existing systems and define modernization roadmaps, migration strategies, and target architectures. - Collaborate with customers, business stakeholders, and delivery teams to align technical solutions with business needs. - Present architectural proposals, negotiate technical approaches, and influence decision-making with challenging stakeholders and clients. - Establish and promote architecture standards, best practices, and governance processes. - Support integration initiatives involving ESB and modern integration platforms where applicable. - Contribute to solution estimations, risk assessments, and technical planning activities. Qualifications - Experience in Telecom, Contact Center, Customer Experience, or related industries. - Understanding of large-scale enterprise environments and digital transformation initiatives. - Proven experience as a Solution Architect, Application Architect, or Enterprise Architect. - Strong experience in modernizing enterprise applications and legacy systems. - Deep understanding of: - API-first architecture principles - Microservices architecture - Event-driven and event-based architecture patterns - Modern application architecture patterns and best practices - Experience with cloud platforms and cloud-native design principles. - Cloud certification in AWS, Azure, or Google Cloud (AWS preferred). - Experience with modern frontend and user experience frameworks. - Strong knowledge of system integration patterns and distributed systems. Requirements - Nice to have: - TOGAF certification. - Experience with Enterprise Service Bus (ESB) platforms and integration architectures. - Experience with contact center technologies and customer engagement platforms. - Experience defining enterprise-wide architecture standards and governance frameworks. Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Please note we are looking to speak to individuals already based in the Riyadh as a first priority - please clearly state your location and fluency in Arabic on your CV. Candidates who state their location and fluency in Arabic will be prioritised. Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Business ArchitectLocation: Riyadh (Hybrid) | Practice Area: Capital Markets | Type: Permanent Shape the future of financial services by connecting business strategy, operating models, and enterprise transformation. The RoleCapco is seeking an experienced Business Architect to support strategic transformation initiatives across capital markets, wealth management, and digital financial services. This role sits at the intersection of business strategy, operating model design, and enterprise transformation, helping clients build scalable, future-ready organizations. You will work closely with senior stakeholders to establish enterprise-wide visibility of business capabilities, value streams, operating models, and organizational dependencies. By translating strategic objectives into practical business architecture frameworks, you will enable informed decision-making and drive sustainable business change. What You’ll Do - Develop and maintain Business Capability Maps, Target Operating Models, value streams, and enterprise business architecture artefacts across investment and wealth management functions. - Translate business strategy into structured business architecture services, governance frameworks, and transformation roadmaps. - Lead cross-functional transformation initiatives, aligning business, operations, product, and technology teams around common objectives. - Identify capability gaps, operational dependencies, and opportunities for business innovation, scalability, and efficiency improvements. - Establish and govern business architecture standards, methodologies, and practices to support enterprise-wide transformation initiatives. What We’re Looking For - Proven experience as a Business Architect, Enterprise Architect, or similar strategic transformation role within financial services. - Strong understanding of brokerage, wealth management, capital markets, and digital financial services operating models. - Experience designing enterprise business architecture artefacts, including capability maps, target operating models, governance frameworks, and value streams. - Exceptional stakeholder management, communication, and executive presentation skills, with the ability to influence senior leadership. - Demonstrated ability to drive business transformation initiatives and institutionalize knowledge into scalable frameworks and operating practices. Bonus Points For - Experience supporting large-scale transformation programmes within investment banking, capital markets, or wealth management organizations. - Knowledge of industry-standard business architecture frameworks and capability modelling methodologies. - Experience working within complex, multi-entity or regional financial services organizations. - Exposure to digital transformation, platform modernization, or operating model redesign initiatives. - Professional certifications in Business Architecture, Enterprise Architecture, Change Management, or related disciplines. Why Join Capco - Deliver high-impact transformation solutions for leading financial institutions across the Middle East and globally. - Work in a collaborative, flat, and entrepreneurial consulting culture. - Access continuous learning, training, and industry certifications. - Be part of a team shaping the future of digital financial services. - Help clients accelerate business transformation and achieve sustainable growth. Why This Role Is OpenWe are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact. Inclusion at CapcoWe’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.