• Serve as primary contact for day-to-day IT requests • Install, configure, and support employee hardware, software, and accounts • Work with remote employees, vendors, and contractors • Procure and provision hardware, manage asset inventory • Assist with evidence collection and control testing for compliance obligations • Maintain accurate, audit-ready records • Occasionally support off-hours maintenance windows

Role Description Assists with maintaining the system by keeping National Provider Identifiers (NPIs) for facilities and providers, and coder lists up to date. Provides education and assistance to system users, including but not limited to MDaudit analytics and audit set up. Onboards new users. Helps with the creation of Liveaboards, custom audit worksheets, and creating Ad Hoc reports. Performs analytic functions to support revcycle leadership to improve visibility into rev cycle compliance and performance. Ensures compliance with all revenue cycle regulatory requirements. Qualifications - Associate’s degree or equivalent combination of education/related experience: Required - Bachelor's Degree or equivalent combination of education/related experience: Preferred - Three years’ relevant revenue cycle experience: Required - Experience with MDaudit: Preferred - Familiarity with billing and coding: Preferred Requirements - One or more of the following: AHIMA: RHIT, RHIA, CCS, CCS-P, AAPC: CPC HCCA: CHC: Required Essential Functions - Ensures that MDaudit is ingesting all the market and provider billing and remit data. - Ensures that all facilities and providers are mapped in MDaudit. - Assists in assigning access to MDaudit to appropriate staff with the appropriate roles and assists users in how to access/use MDaudit. - Orients to the LEARN site. - Assists with payer audit workflow by setting up audits and loading ADRs. - Tracks, trends, and performs regular analysis of system compliance risks utilizing the key performance indicator (KPI) metrics in MDaudit. - Curates and maintains MDaudit Liveboards for each market. - Provides assistance with AdHoc reporting. - Stays current with government rules and regulations to ensure that MDaudit is kept up to date. - Performs other job-related duties as assigned. Organizational Requirements - Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. - Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

• Support the execution of content and compliance processes. • Collaborate across teams to flag risks, provide regulatory guidance, and keep compliance activities moving. • Contribute to global regulatory and compliance strategy by owning key workstreams across labeling, claims substantiation, ingredient documentation, and product review. • Partner cross-functionally to support product development and brand initiatives. • Conduct ingredient, formula, and packaging compliance reviews according to regulatory frameworks, particularly the U.S. FDCA. • Maintain raw material and formula-level compliance documentation. • Execute compliance reviews consistent with FTC and FDA claims compliance standards. • Serve as day-to-day regulatory contact for Brand, Creative, and Marketing. • Contribute to, review and approve QMS records, particularly labels, formulas, specifications, and change controls. • Integrate Regulatory Affairs into generative AI workflows and maintain accurate customer service messaging.

• Provide support to internal partners on regulatory compliance requirements and issues related to consumer credit services • Perform gap assessments of BU/functional area procedural documents against Global Policies to ensure adherence and, if applicable, work with the business line on action plans designed to address control breakdowns and track timely remediation of regulatory issues and process improvements • Work with a variety of teams to ensure compliance with laws, regulations, and policies including Legal, Information Security, and Governmental Affairs • Working knowledge of applicable privacy and consumer laws and regulations • Maintain understanding of business line operating processes, strategies, products, and services • Participates in exams as the SME by working with the appropriate BU in collecting and analyzing exam data, documents, and other information as may be requested in order to provide requested documentation • Work with the Regulatory Exam Manager in the delivery of ad hoc regulatory requests within specified service level agreements (SLAs) • Participate where needed in the preparation and presentation of materials for regulatory meetings (kick-off deck, quarterly update, etc.) • Work in a team environment, address conflict professionally, and build productive relationships with customers, partners, and team members to achieve targeted results • Exercise persuasion and influence to engage, motivate, and inspire others