Role Description We are looking for an Account Coordinator to join our dynamic ASO Team. Gummicube works with top app developers around the world, and as an Account Coordinator, you will have the opportunity to impact the success of some of the biggest brands in the app stores! This role has a huge impact on our business and will become a key player on our team. What You'll Do - Manage existing client accounts, campaigns and client requests - Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition) - Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered - Present deliverables and analyses to clients confidently and accurately - Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required - Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance - Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns - Retain clients and grow existing accounts for possible expansion of relationship - Identify potential and strategic growth within existing accounts for Business Development Team to up-sell Qualifications - Versatile and strong communication, presentation, and writing skills - Ability to communicate effectively and proactively with clients and internal team - Ability to juggle multiple high priority projects and meet tight deadlines - Thorough attention to detail and follow-through - Excellent organization and project management skills - Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc) - Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed - Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn! Requirements - Familiarity with the Mobile Industry and/or SEO, ASO - Interest or experience in both iOS and Android apps and the mobile gaming space Work Location & Travel Requirements Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones. This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager. Compensation Starting Pay Range: $62,000-$69,000 USD per year. This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success. Benefits - Competitive medical, dental, and vision insurance options for you and your dependents - Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off - Support for your overall wellbeing with mental health and wellness resources - Employer-subsidized life insurance as well as short-term and long-term disability - A digital-first work environment and a monthly stipend to support remote work - Mentorship and growth opportunities to build skills and accelerate professional development - And more! Hiring Commitment Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Role Description This is a full-cycle account management role. You will own a portfolio of 20+ active clients across a range of industries — and be responsible for their retention, satisfaction, and growth. You are not a coordinator or a customer service rep. You are the person clients call when something matters, and you are expected to have an answer, a plan, or a path to one. This role is designed for someone earlier in their career who has already proven they can own client relationships independently, and who wants to develop into a senior strategic AM over time. You will be coached, challenged, and given real ownership from day one but we expect you to come with strong fundamentals and a drive to grow into more. What you'll own: - A portfolio of 20+ active client accounts across the US — primarily startups, founder-led businesses, and growth-stage companies - Monthly client syncs: setting the agenda, running the call, capturing action items, uncovering future needs, and following through - Account health: proactively monitoring engagement, identifying risk signals before they become churn - Expansion: recognizing when a client is ready to grow and initiating those conversations - Coordination with the recruiting team on active placements — you are the client’s point of accountability - Data hygiene: accurate, up-to-date account data, notes, and next steps at all times - Escalation: knowing when a situation needs leadership, and escalating clearly and early vs. fully owning your accounts and making the best decisions for both the client and Hireframe Qualifications - 4+ years of experience in account management, client success, or a client-facing role with end-to-end ownership of client relationships. - Experience working in a startup or high-growth environment, with the ability to thrive alongside founders, lean teams, and rapidly evolving processes. - Excellent English communication skills, both written and verbal, with the confidence to communicate effectively with US-based clients. - Availability to work during US business hours and align schedules with client needs. - Highly coachable and growth-oriented, with a willingness to ask questions, absorb feedback, and implement improvements quickly. - Strong goal-oriented mindset, with the ability to track performance, take ownership of retention and expansion metrics, and remain accountable for results. - Demonstrated proactive communication skills, consistently providing updates and addressing issues before being prompted. - Exceptional organizational and time-management skills, with the ability to effectively manage a high volume of clients in a fast-paced environment without sacrificing quality or attention to detail. Requirements - Nice to have: Experience in staffing, recruiting, HR, or professional services - Prior exposure to US-based startup culture and expectations - Experience managing or coordinating across offshore teams Benefits - Permanent remote work flexibility - Paid Time Off - Health Maintenance Organization (HMO) coverage - Annual performance bonuses - Dedicated coaches offer an extra channel of support and skill-building - Opportunities for professional growth

Role Description The Staff Software Engineer, Partners & Integrations is a key technical leader and mentor in our engineering organization. This role owns the systems that turn Nliven from a product into a platform - the external-facing APIs, webhooks, and integrations that partners and third-party systems build on. - Requires deep expertise in .NET Core and strong full-stack range across modern frontend frameworks (React, Angular, or Vue). - Requires a deep appreciation for the principles of Site Reliability Engineering (SRE) and DevOps. - Focus on customers, business outcomes, security, reliability, and architecture. - Mentor engineers and help the team adopt Continuous Delivery practices. - Play a pivotal role in system design, risk assessment, and deployment strategies. - Define how we expose and consume integrations with a growing ecosystem of partners and third-party systems. Qualifications - Designed and operated external-facing APIs and integration platforms. - Strong background in .NET Core and modern frontend frameworks (React, Angular, or Vue). - Experience taking ownership of large-scale projects and driving architectural decisions. - Comfortable partnering with Product, Design, and Engineering Leadership. Requirements - Bachelor's degree in Computer Science, Engineering, or related field. - Eight or more years of full stack software development in a SaaS or technology-driven environment. - Demonstrated experience designing, building, and operating external-facing APIs and/or an integrations platform. - Strong back-end experience (.NET Core). - Proficiency in modern frontend frameworks (Angular, React, or Vue). - Deep understanding of SQL databases and data modeling best practices. - Familiarity with Agile framework and methodologies. Benefits - Base annual salary range of $170,000 - $190,000, commensurate with experience. - Eligibility for annual bonus based on performance and company success. - 100% of premium paid for medical, dental and vision benefits for employee and dependents. - Company-paid life insurance. - Traditional and Roth 401k plans. - Paid parental leave. - Learning & development opportunities with company reimbursement for eligible educational expenses. - Working abroad opportunities. - Volunteer days off. - Flexible scheduling. - Up to $300 reimbursement for initial equipment to set up hybrid work environment. - Generous PTO and holiday schedule. - Remote work environment.

• Responsible for establishing and maintaining customer relationships, and overall financial performance within assigned territory through consultative and clinical value-based selling and ensuring positive Customer experiences. • Drive market share through existing customer utilization assessments and contending for new footprint expansion while developing customer champions for ASP technologies. • Establish relationships with hospital customers where surgical procedures are performed or influenced. Anticipate customer needs, develop innovative solutions to streamline customer workflows and think creatively to identify new revenue streams. • Leverage business sense to identify key business levers, build value propositions, identify accurate decision makers and appropriately position solution to various customer types and call points within hospitals and local Integrated Delivery Networks (IDN), including the following: Supply Chain, Nurse Managers, Risk Management, and Sterile Processing, Materials Management, Bio-Medical/Clinical Engineering, and Infection Prevention. • Provide product demonstration, training presentations and in-servicing based upon Customer’s needs. • Establish and maintain optimum account call frequencies which lead to better relationships with the customer, better understanding of the customer’s business and needs, and the accomplishment of the sales quota. • Develop and implement territory sales strategy and plan for local hospitals and IDN accounts not covered by the Corporate Accounts teams. • Responsible for local pull-through of strategic plans developed by corporate account teams. • Routinely update sales actions plans and forecasts for Territory Quarterly Reviews and Business Plans to facilitate the purchase of ASP products and services. • Proactively collaborates on business initiatives with internal partners such as Service, Marketing, Commercial Operations etc. • Fosters collaboration, teamwork and partnership using effective communication. • Leverage tools, systems, and dashboards daily as part of running a business and proactively problem solve on critical leading and lagging performance metrics to maintain a robust one-year funnel. • Continually acquire, maintain, and expand personal understanding of features, benefits, applications and market conditions, enhancing the needs for our current and future products. • Participate in local Chapters AORN, IAHCSMM, SGNA, and/or other relevant organizations including regional level buying groups.