• Lead presales, solution architecture, and project management for the Egypt office. • Collaborate with the sales team to identify customer needs and propose Atlassian-focused solutions. • Conduct product demonstrations, proofs of concept, and workshops tailored to client use cases. • Prepare and deliver compelling RFPs, RFIs, and technical proposals. • Design scalable, secure and efficient solutions around Atlassian tools for cloud and data center instances. • Guide solution design, architecture, implementation, automations, and integrations across Atlassian platform. • Oversee and scale the Atlassian ecosystem ensuring best-in-class services. • Provide Customer Support on-site or remotely with high Quality of Service on Atlassian products. • Accountable on high Quality of Service and Customer satisfaction. • Manage and oversee the implementation of Atlassian solutions, ensuring delivery on time, within scope, and budget.

• Lead and Scale the Solutions Architect Team: Provide day-to-day leadership for the SA organization, setting clear expectations, priorities, and accountability. • Ensure the team operates as a cohesive unit aligned to business objectives and partner outcomes. • Develop and Mentor Solutions Architects: Own professional growth through coaching, structured feedback, and hands-on guidance. • Build technical depth, customer-facing effectiveness, and execution discipline across the team. • Define Standards for Solutions Architect Work and Deliverables: Establish consistent standards for how Solutions Architects scope, design, document, and hand off solutions. • Ensure clarity, quality, and repeatability in all SA outputs. • Own the Solutions Architect Operating Model and Processes: Design and continuously improve the operating model for the SA function, including intake, prioritization, engagement management, and delivery workflows. • Balance rigor with speed to support bridge solutions. • Drive Consistency and Quality Across Engagements: Ensure consistent execution by implementing review cadences, playbooks, and quality checks. • Measure, Inspect, and Improve Team Performance: Define and track metrics that reflect team effectiveness (e.g., throughput, reuse, cycle time, engagement success). • Use data and retrospectives to continuously raise the bar. • Champion Strategic Partner Relationships: Interface directly with enterprise partners, understand the underlying needs, and drive solutions that expand Shippo's product portfolio and enhance customer capabilities. • Set Technical Direction for Solution Delivery: Guide the team in creating solution architectures, API specifications, and bridge solutions using Shippo-approved infrastructure and processes. • Own the customer developer experience, including SDKs and documentation.

• Own end-to-end execution for backend systems and infrastructure • Own secure connectivity with banks and partners by provisioning host-to-host connections (SFTP), managing endpoint setup, and handling SSH + PGP key exchange and rotations. • Implement and validate end-to-end payment and data pipelines — from ISO 20022 parsing/validation (PAIN, CAMT) to real-world bank testing (penny tests), reconciliation, and production readiness. • Lead integration projects across both banking and enterprise systems, defining scope, designing the integration approach, and driving delivery for domestic + international payment flows. • Build and maintain customer-facing integrations between DualEntry and third-party platforms (AP/AR tools, billing, CRM, payroll, data warehouses), ensuring data accuracy, reliability, and clean sync behavior. • Debug and resolve connectivity, payment, and statement issues by tracing through logs, monitoring/observability tools, file payloads, and database records. • Increase reliability and scale by reducing manual work: automate onboarding and integration playbooks, standardize test frameworks, and build maintainable backend tooling that keeps pipelines stable. • Drive measurable outcomes that accelerate DualEntry’s product velocity and stability

• Overseeing the requirements, functional design, and measurable business outcomes of Salesforce solutions • Collaborating with multiple stakeholders, teammates, and delivery partners to implement the vision and transformation efforts • Leading projects through the requirements definition and solution design phases • Responsible for the overall solution design to meet business requirements and fulfill user stories • Leading a team of resources through the build, test, and deployment phases • Providing industry best practices as a trusted advisor to key business and technology stakeholders • Identifying areas of product growth