Airwallex logo
Airwallex

Empowering businesses to grow beyond borders

Account Manager, SME & Growth

Account ManagerSalesFull TimeRemoteMid LevelTeam 1,001-5,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

Hong Kong

Posted

4 days ago

Salary

0

Seniority

Mid Level

English

Job Description

Account Manager, SME & Growth

Airwallex

About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. What you’ll doAs an Account Manager at Airwallex, you will work cross functionally, engaging with many teams across Airwallex including sales, product, engineering, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of SME customers. We are looking for a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business. This role is based in Hong Kong. Responsibilities: - Build deep relationships with your portfolio to best understand their needs & provide value based solutions utilising our range of products and services - Be an advocate for Airwallex and ensure our Business Account (SME) customers are using our services to their full potential - Achieve revenue targets by focusing on input metrics to deliver the relevant outputs - Forecast & build out a pipeline within Salesforce to accurately track numbers for the business to understand how/when/what success you’re driving - Build relationships with internal stakeholders to share insights from customers & help build out the roadmap of products from this Minimum qualifications: - You have experience – at least 3+ years of B2B experience managing and growing technology/Fintech relationships with SME accounts - Strong verbal and written communication in English - You have worked previously with complex sales, feeling comfortable selling to C-level executives - You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally - You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains - You are a problem solver – you look for creative solutions and understand new products and ask the right questions before figuring out a solution. You can easily simplify complexity for others - You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets - You are technically minded and have prior experience working in API B2B sales or account management for a similar organisation Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Related Job Pages

More Account Manager Jobs

Tolmar logo

Account Manager – Men's Health

Tolmar

Science-driven and patient-inspired.

Account Manager4 days ago
Full TimeRemoteTeam 1,001-5,000Since 2007H1B Sponsor

• The Account Manager, Men's Health- Kansas City (Remote In Territory) will be responsible for engaging Healthcare providers and other key customers within an assigned geographical universe • Communicating clinically focused selling messages to create and grow revenue, and consistently delivering product goals • Collaborating with regional colleagues, as well as other field-based and home office personnel teams to proactively address customer needs, market dynamics and trends and develop strategies which support brand and corporate objectives within assigned geography • Participating and help lead initiatives to support sales success as assigned (e.g. participate in industry related congresses, local and regional meetings and medical conferences)

California
$85K - $105K / year
Airwallex logo

Account Manager (Portfolio Expansion -Upsell)

Airwallex

Empowering businesses to grow beyond borders

Account Manager4 days ago
Full TimeRemoteTeam 1,001-5,000Since 2015H1B Sponsor

About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. What you’ll doAs an Account Manager in our Hong Kong SME & Growth team, you will be responsible for unlocking revenue opportunities within a portfolio of existing SME customers. You’ll identify upsell and cross-sell opportunities, deepen product adoption, and maximise each client’s lifetime value on the Airwallex platform. You will partner closely with sales, product, marketing, operations and strategy to turn real-time usage signals into commercial outcomes, while delivering a best-in-class customer experience. This role is based in Hong Kong. Responsibilities: - Hunt for revenue within an assigned portfolio of existing SME customers by identifying and executing upsell, cross-sell and expansion opportunities across Airwallex’s product suite. - Build deep, multi-stakeholder relationships (including C-level where relevant) to understand each customer’s business model, pain points and growth plans, and design value-based solutions using our products and services. - Monitor real-time client and transaction data to spot usage patterns, risk signals and high-revenue potential accounts, and convert these quickly into qualified opportunities and closed revenue. - Execute rapid, high-intent outreach to key decision-makers via phone, WhatsApp and email immediately after signals are identified, ensuring you capture client interest at its peak. - Own a clear, data-driven pipeline in Salesforce (or similar CRM), including forecasting, activity tracking and conversion metrics, to give the business full visibility on performance and growth potential. - Collaborate with internal stakeholders (e.g. product, engineering, marketing, finance, operations) to solve complex client problems, feed back customer insights and influence the product roadmap. - Be an advocate for Airwallex by educating customers on how to get the most from their Business Account and broader product stack, ensuring they use our services to their full potential. Requirements: - At least 3+ years of B2B experience managing and growing technology or fintech relationships with SME accounts, with a focus on revenue expansion and product adoption. - Strong verbal and written communication skills in both Cantonese and English, with the ability to run commercial conversations and negotiations confidently. - Prior experience with complex sales cycles and selling to senior stakeholders (including C-level executives), ideally in a multi-product environment. - Proven track record of being success-oriented and accountable for delivering against KPIs and revenue targets within an existing customer base. - A strong relationship builder who can establish trust and collaborate effectively with clients and internal teams across different functions and levels. - A problem solver with an analytical mindset – comfortable interpreting data, usage trends and client information to derive actionable insights, and able to simplify complexity for others. Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Hong Kong
Schneider Electric logo

Industrial Automation Services Account Manager

Schneider Electric

With a foundation that dates back to 1836, Schneider Electric has developed into a worldwide specialist in energy management. In the past, the company has hired

Account Manager4 days ago

Role Description As an Account Manager for Industrial Automation Services, you will be responsible for managing relationships with both existing and new clients to drive sales growth by becoming a trusted advisor who understands their technical needs and offers to develop tailored solutions for efficiency and productivity in manufacturing. - Lead direct sales of Schneider Electric's Industrial Automation offer to both our existing installed base and new clients, focusing on high-impact service solutions. - Drive growth in service sales pursuits by promoting cross-team collaboration and technical understanding across multiple Segments. - Act as a specialist point of contact to support other Account Managers in understanding, managing, and winning automation service & solution opportunities. - Build and nurture long-term customer partnerships—understanding their needs, resolving issues, and delivering value-added solutions that support their goals. - Identify and develop new opportunities through lead generation, risk analysis, and compelling, timely proposal submissions aligned with Schneider's IMPACT values. - Achieve service sales targets with a structured, data-driven approach. - Translate Schneider's Industrial Automation service solutions clearly and confidently, including delivery timelines, commercial terms, and technical capabilities. - Identify and lead initiatives to generate growth and enable more diverse solutions with a focus on the latest technology and open automation. - Actively contribute to the negotiation of key contracts, ensuring alignment with customer needs and Schneider's commercial strategy. Qualifications - Ability to evaluate customer potential and to target customers (penetration, attractiveness, accessibility) to best allocate resources, verify opportunities, and build customer action/business plans. - Customer Application Knowledge: Ability to understand the customer’s technical and application needs to promote the appropriate SE offer that meets the customer requirements. - Consultative & Solution Business: Ability to understand all processes and behaviors from the tender up to the offer and delivery of automation services and solutions. - Ideally technical background in Industrial Automation; self-motivated, with the ability to work both independently and collaboratively with a highly matrixed Sales and Offer Marketing Team. - Passion for digitization, sustainability, technology, and innovation; keen interest in keeping up to date with the latest trends in the market and the key challenges that customers face. - Possess strong business acumen and excellent communication skills, with a hunger to succeed in a high-profile sales position. Benefits - Competitive salary & Bonus Scheme - 28 Days Annual Leave + Public Holidays - Pension Scheme - Employee Share Ownership Programme - Various Health & Wellbeing Support Options - Gym Flex - CareerHub (internal mobility opportunities + access to mentors & projects globally) - Shopping & Dining Discounts - Learning Portal and much more.

United Kingdom

Account Manager

CASAFARI

We’re Europe’s leading real estate data intelligence platform, operating in Portugal, Spain, France, Italy, and Germany. With a diverse team of 200+ professionals from over 25 countries, CASAFARI is transforming the property world with cutting-edge technology and real-time data. Our vision is bold: organize real estate into a data-powered ecosystem, enabling faster, smarter, and safer transactions. From real estate agents to iBuyers, investors, developers, and even Q-commerce players we empower everyone to make informed decisions with confidence.

Account Manager4 days ago

Role Description As Account Manager – French Market, you will be the trusted advisor for our real estate clients in France. You’ll help them get the most out of our platform, offering training, insights, and hands-on support to ensure they thrive. - Be the main point of contact for your portfolio of clients (mostly agencies/brokerages); - Deliver impactful onboarding sessions, workshops, and webinars; - Train and support new team members within client agencies; - Build strong, trusted relationships with decision-makers; - Gather insights through product/customer interviews to improve our services; - Act as the bridge between client needs and our product team. Qualifications - Native-level proficiency in French with fluent English; - 3+ years of experience in the same role or in similar positions within the Sales area; - Enthusiastic about property and tech; - Comfortable with CRM/tools and digital platforms; - Proactive, organized, and a great communicator; - Empathetic and customer-focused - you love helping people succeed!; - Curious, fast learner, and eager to grow in a dynamic environment. Benefits - Competitive base salary + attractive bonus scheme; - Health insurance; - Fully remote, hybrid, or onsite — your choice!; - Mentorship and training in product, sales, and communication; - Access to our platform (useful if you're house-hunting!); - Offices in Lisbon, Algarve and Berlin. Company Description We’re Europe’s leading real estate data intelligence platform, operating in Portugal, Spain, France, Italy, and Germany. With a diverse team of 200+ professionals from over 25 countries, CASAFARI is transforming the property world with cutting-edge technology and real-time data. Our vision is bold: organize real estate into a data-powered ecosystem, enabling faster, smarter, and safer transactions. From real estate agents to iBuyers, investors, developers, and even Q-commerce players we empower everyone to make informed decisions with confidence.

Europe