• Take operational pressure off the owners by owning the day-to-day execution of rental property operations • Manage multiple active properties, communication channels, and deadlines simultaneously • Ensure listings stay active and competitively priced • Track rent payments and resolve maintenance requests without constant follow-up from ownership • Coordinate communication with tenants and vendors across multiple platforms • Organize and maintain records of operations and communications effectively

• Serve as the ROC Manager on Duty — overseeing day-to-day BVLOS operations • Ensure the safety and regulatory compliance of all ongoing BVLOS operations • Prioritize and assign inspections based on resource availability • Develop and maintain ROC systems and infrastructure • Support ROC pilot development by providing real-time guidance and ongoing training

• Process high-volume payment files and perform complex user account reconciliations with a high degree of accuracy and attention to detail • Consume and analyze data from multiple internal and external sources to troubleshoot and resolve payment processing issues. • Work cross-functionally with internal teams to ensure payment processing. • Identify, investigate, and resolve payment and product issues by utilizing the available systems and tools. Escalate to appropriate stakeholders as needed. • Investigate unique user use cases to identify friction points, providing data-backed recommendations for iteration on existing operational workflows. • Contribute to departmental efficiency by identifying and suggesting improvements to standard operating procedures (SOPs). • Work on ad hoc projects/operational tasks for the payments team as needed. • Adhere to departmental standards for accuracy, efficiency and SLAs

• Lead and optimise Porsche Centres (PCs) sales performance within a region by developing and executing strategic business plans. • Support and challenge Centres to improve results, focusing on high standards and Customer Satisfaction Index. • Deliver short, mid, and long-term sales targets for PCGB, acting as a sales consultant using structured improvement tools, while ensuring compliance with commercial and operational guidelines. • Collaborate closely with Sales Managers and Centre Principals, escalating issues where performance gaps persist. • Manage, influence, and develop Sales Departments across regional Porsche Centre's, using feedback, coaching, and consultation to close performance gaps. • Conduct regular, structured reviews of each Centre’s sales business plan against agreed objectives. • Apply strategic thinking to anticipate market changes, drive improvements, and implement necessary changes across PCs. • Develop and maintain annual (or as required) Sales business plans for each Centre, covering objectives, financials, development activities, and training. • Drive commercial growth by encouraging entrepreneurial thinking, market analysis, and local sales and marketing initiatives. • Oversee and manage new vehicle allocations to support Centre planning and budgeting. • Produce, distribute, and maintain detailed visit reports, ensuring accurate records on the Porsche Cars GB database. • Provide timely and accurate sales performance data to Porsche Cars GB in both formal and ad hoc formats. • Communicate and embed Porsche and Porsche Cars GB sales strategies and policies, including delivering regular staff briefings. • Support customer communications and develop local marketing campaigns, including FCA-regulated product messaging. • Collaborate cross-functionally and act as a key user of sales operations systems to support wider business activities. • Ensure compliance with sales standards, corporate governance, FCA regulations, and support staff development, recruitment, and training implementation.