Requisition Number: 2353769 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: - The Telecommunication Engineer is responsible for the installation, support, and maintenance of all Avaya telecommunications, and unified communications system. The engineer evaluates current systems, designs new systems, and works on complex problems where analysis of situation requires in-depth evaluation of various factors - The Telecommunication Engineer completes assigned tasks of routine to advanced complexity related to projects and technical requests, and provides Tier 1 and Tier 2 support in all areas of the departmental service portfolio - The Telecommunication Engineer is self-directed once assigned work and functions with considerable independence. - Provides excellent customer service to all levels of employees including customers, peers, and leadership - Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department - Leads by example and acts as backup for certain departmental leadership functions - Communicates in a professional, positive, and timely manner in person, on the phone, and via electronic means - Represents the department and company in a positive and professional manner. Participates in the evaluation and estimation of routine work requests and minor projects. Participates in the orientation of new team members - Adheres to all departmental policies and procedures. Creates, follows, maintains and updates as necessary documentation and checklists to ensure efficiency and consistency. Uses advanced troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer - Maintains detailed and accurate records in workload management, asset management and administrative applications - Adheres to deadlines - Actively maintains education and cross-training on all departmental areas of expertise. Maintains required certifications and attends training when available and appropriate. Leads small inter- and intra-departmental committees and groups as requested by supervisor - Assists management in identifying opportunities for process improvement within the department. Assists customers with understanding total cost of ownership issues related to network and telecom systems - Works conscientiously to minimize cost and time requirements in all areas of departmental responsibility - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - Undergraduate degree or equivalent experience - 5+ years of Telecommunication Analyst and Engineering experience in an enterprise environment - 5+ years of hands-on Avaya Aura Platform experience (to include Communications Manager, System Manager, Session Manager, AADS, and Session Border Controllers and Avaya IX Messaging) - 4+ years of experience with Nice CX One (Scripting and Studio experience required) Preferred Qualifications: - Avaya Cloud Office experience - Ring Central experience - Other PBX / Call Center Systems - Knowledge of carrier services and interfaces - Working knowledge of ServiceNow - Proficiency with Microsoft Office applications, Windows operating systems and Linux operating systems - Organizational skills and technical documentation - Proven ability to think outside the box At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.

Role Description The Reports Analyst works individually and in a team environment to develop and maintain quality analyses and processes within Global Support Services and across cross-functional teams. Responsibilities of this position include: - Data Analysis - Process Improvement - Documentation Specific job requirements include: - Provide daily/weekly/monthly operations performance metrics in a timely manner with data integrity - Work with management to define reporting and data requirements and produce timely internal or customer deliverables - Create and distribute routine and/or ad-hoc reports in support of non-standard requirements - Perform analysis to validate process compliance and provide trend/early-warning analysis - Identify opportunities to improve processes and performances - Partner with team members to build and maintain call scorecards to measure productivity and performance - Document work instructions, process flows, and knowledge management materials to ensure accurate depiction of processes within the team and/or across Global Support Services - Provide back-up support during periods of high-volume workflow - Take on additional projects as assigned by manager - Work both independently and in a cross functional team environment Qualifications - Work in US business hours - Completed Highschool/Diploma/Vocational course - At least 1-2 years of relevant reporting experience preferably in BPO/Call Center industry - Advanced Excel and Access skills - Strong analytical, problem solving, and mathematical skills with a detail oriented mindset - Excellent verbal and written English - Team player as well as ability to work individually with minimum supervision - Strong interpersonal skills to facilitate cross functional interaction Company Description Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Role Description The Analyst, Supplier Management & Delivery provides analytical, operational, and strategic support across defined supplier functions (Air, Hotel, Car, Distribution, or Ground Transportation). This role focuses on executing standardized processes, ensuring data accuracy, and supporting reporting, compliance, and financial tracking activities. This position applies job-specific knowledge and established procedures to deliver consistent, accurate results and ensure adherence to contractual agreements. The role contributes to operational excellence by transforming data into actionable insights and supporting supplier initiatives that enhance client value and business performance. Over time, the position evolves from executing data-driven financial and reporting tasks to leveraging technical or business expertise to improve data quality, optimize processes, and strengthen decision support. - Execute supplier data and reporting activities, ensuring accuracy, consistency, and compliance - Track supplier revenues, commissions, and incentives - Assist with preparation of income reports, forecasts, and budgets, validating key figures against supporting documentation - Ensure adherence to financial and compliance routines, maintaining audit-ready documentation - Consolidate supplier KPIs and performance metrics, ensuring reporting accuracy and timely delivery to internal stakeholders - Support supplier contract tracking and compliance monitoring, aligning reports within specific function plans - Prepare regular reports and scorecards within the assigned function, integrating data accuracy checks and contextual notes - Support implementation of process enhancements and automation, aligned with global standards - Collaborate across teams to identify data reporting gaps and assist in projects to build new tools and dashboards - Coordinate with other departments, such as Legal, Finance, and Operations for supplier updates and data validation Qualifications - Bachelor’s degree in Business, Economics, or related field (or equivalent experience) - Prior analytical, financial, or reporting experience in the travel industry in a similar supplier management role - Exceptional analytical and problem-solving skills with the ability to interpret complex data and provide actionable insights - Strong Excel skills - Familiarity with reporting systems (Power BI, Databricks, SQL) - Excellent verbal and written communication skills in English Benefits - Flexible working hours and work-from-home or remote opportunities - Opportunities to grow your skillset and career - Generous vacation days so you can rest and recharge - A compensation package that feels fair, including mental, physical, and financial wellbeing tools - Travel industry professional perks and discounts - An inclusive work environment where diversity is celebrated Company Description BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.

Role Description We are seeking an experienced EDI AS400 Gentran Developer/Analyst with strong expertise in EDI mapping, trading partner integration, and production support. The ideal candidate will have hands-on experience in IBM iSeries (AS400) environments and a deep understanding of B2B EDI processes and standards. Qualifications - 5–7 years of experience in EDI development and support - Strong hands-on experience with: - Gentran iSeries (AS400) or similar EDI applications - EDI transactions: - 850 - 855 - 856 - 810 - Solid knowledge of: - EDI mapping development & implementation - ANSI X12 standards - VAN connectivity and interconnects - Experience with: - AS400 job scheduler - Data monitoring and failure handling - Familiarity with ERP systems integration - Basic knowledge of SQL queries in AS400 - Strong understanding of B2B EDI workflows and data exchange Requirements - Experience working with third-party VAN providers - Exposure to multiple EDI platforms or tools - Ability to provide best practice recommendations for EDI processes - Strong stakeholder communication skills Soft Skills - Strong analytical and problem-solving abilities - Effective communication with technical and business stakeholders - Ability to manage multiple integrations and priorities Nice to Have - Experience in multi-region B2B integrations (LATAM, North America) - Knowledge of additional EDI standards or protocols Benefits - Location: Mexico - Work Model: Remote - Hiring Model: FTE - Client: Bass Pro, LLC - Pay rate: 90,000 MNX gross per month