Aflac

Title: Actuary IV (US) Location: GA, US Workplace: 100A Job Description: Salary Range: $110,000 to $140,000 Job Posting End Date: June 1, 2026 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. Job Summary Located in the U.S., this experienced modeler role performs varied actuarial services including coding, building and maintaining actuarial models for pricing, reserving, forecasting, embedded values and capital calculations for Aflac Re Bermuda LTD (Aflac Re), a Bermuda domiciled insurer that provides reinsurance solutions. This role is expected to ensure accuracy and reasonability of the outputs from the models and is capable of customizing reports and analysis to explain the results at the level that is suitable for senior management. The role is expected to recommend and implement enhancements to improve efficiency, documentation and model governance. This role reports to the Aflac Re Chief Actuary. With minimal supervision, the candidate is expected to code, parametrize, and utilize actuarial models to solve problems which may include: pricing, reserving/reserve testing, experience studies, business planning, or capital planning, and analyzes output from models for reasonability and generates reports. The candidate should make adjustments and improvements to models, when appropriate and draws on extensive experience and judgment to plan and accomplish goals. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Proficient at coding models with at least one or more of the following applications (Excel, SQL, MG-Alfa, Prophet, AXIS - Strong familiarity with model governance, best practices and ability to implement independent model validation frameworks - Extensive expertise with reserve and capital methodology and working knowledge under market consistent regimes - The ability to adhere to Aflac and Aflac Re policies and procedures - Some understanding of reinsurance - Strong written and oral communication skills - Strong internal/external customer service skills - Actuarial Competencies • Technical Knowledge & Skill - Comprehensive Performs data analysis, synthesizes it into something meaningful, and develops materials and presentation of findings. Understands data limitations and considers influence of business processes, market segmentation strategies, and industry factors on analysis. Identify, set, and defend actuarial and financial assumptions; develop, enhance, and deliver actuarial and financial models that effectively evaluate risk. • Project Management - Comprehensive Can effectively lead projects, including those with cross-functional accountabilities. Highly responsive to dynamic business needs while partnering with other functional or operational areas. Identifies and initiates projects suggested by business needs or strategies and reprioritizes work/seeks resources as necessary. • Communication - Comprehensive Understand and explain business issues and potential solutions in a way that results in informed decision making. Proactively and routinely seeks out business partners to provide timely summary of practice area results. Has clear examples of delivering business concepts and messaging to a wide variety of audiences. • Business Knowledge & Acumen - Advanced Aligns actuarial analysis and findings with the broader goals of the organization. Understands all of Aflac's products and business functions. Looks at problems from the overall business framework, rather than only a technical framework, and links the technical actuarial analysis to the bottom line. • Delivers Results - Comprehensive Develops projects, plans, and priorities that are consistent with business initiatives and goals. Consistently achieves results, personally and through others that contribute business value. Develops actions that lead to stated business goals based on actuarial or financial findings. • Develops Self & Others - Advanced Steps outside actuarial competencies and develops broader business acumen -- goes beyond the technical aspect of a problem. Creates valued business partnerships based on consulting advice provided; seeks out opportunities to mentorothers. Participates in new and challenging work experiences outside of one's own functional area. • Influencing - Advanced Interprets business and technical information in a way that influences key decision makers / stakeholders. Drives discussions on meaningful business issues and potential solutions with external partners. Demonstrates the ability to build agreement, commitment, cooperation, and enthusiasm for recommendations -- even with difficult messages. • Makes Effective Decisions - Comprehensive Provides timely analysis to reach a recommendation, even with incomplete data; not averse to simply approximate an answer. Includes others in decision making as warranted to obtain good input and ensure buy-in for decisions. Evaluates options by considering implications and consequences -- makes decisions outside the bounds of "the way it's always been done”. • Values Driven - Interacts with others in a way that gives them confidence in one's intentions. Listens with respect and objectivity even when others' opinions conflict with one's own. Adheres to standards of professional conduct • Builds Talent - Intermediate Develops staff or others with the competencies of business leaders, not just subject matter experts. Provides cross-functional project or mentoring opportunities. Takes bold action to ensure strong, diverse talent and leadership pipeline in place to meet Aflac's aggressive business goals. • Engages Employees to the Vision - Intermediate Ensures that others understand their roles in achieving area and business priorities. Inspires others to act in alignment with financial and corporate goals and initiatives. Involves employees in decision making, milestone setting, timely one-on-ones, and key business information. Education & Experience Required - Bachelor’s Degree in Actuarial Science, Mathematics, Computer Science or a related field - An FSA designation from the SOA (required) and a minimum of 5 years of experience working in the actuarial field or an ASA designation from the SOA (required) and a minimum of 8 years of experience working in the actuarial field - Currently a candidate in or qualified to become a candidate in the Aflac Actuarial Development Program (ASA and recent FSA) - Hands-on modeling experience in ALM modeling and/or capital modeling - Experience with Bermuda (re)insurance regulatory frameworks or other jurisdictions that adopt market consistent approach to reserve and capital methodology Or an equivalent combination of education and experience Education & Experience Required - Experience with economic capital modeling, stress testing, and cash flow testing as part of solvency and financial condition assessments Principal Duties & Responsibilities - Conducts analysis, pricing and risk assessment to estimate financial outcomes in complex actuarial situations; applies knowledge of mathematics, probability, statistics, principles of finance and business to calculations; Works extensively with other departments (eg. product development, financial, compliance, and Japanese colleagues) to complete assignments on schedule - Focuses on automation, streamlining and process enhancement to increase efficiency and adhere to best practices and internal controls - Uses expertise with standard concepts, practices, and procedures and relies on judgment and business acumen where limited experience exists to plan and accomplish goals - Communicates clearly and succinctly the findings of actuarial work to managers, executives, and external parties in an appropriate manner for the benefit of Aflac - Prepare ad-hoc reports requested by internal customers (e.g. Underwriting) as well as external customers (e.g. Insurance Departments) - Develops, enhances, and maintains an interactive asset and liability model - Performs ALM stress testing and scenario analysis - Leads model validation and audit-ready documentation efforts, ensuring compliance with local and internal regulatory requirements that include and not limited to model documentation, model change management and process documentation. - Is proactive and a self-starter, and works with people remotely in different time zones and regions - Provides support to Aflac Inc. or its affiliates (other than Aflac Re Bermuda) as requested from time to time - This is not an exhaustive list, and the Actuary shall be expected to perform other duties as required Travel Less than or equal to 10% Total Rewards The salary range for this job is $110,000 to $140,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Director Advocacy & Public Policy Location: Washington, DC, US, 20004 Workplace: 2900 Job Description: Salary Range: $190,000 - $250,000 Job Posting End Date: 6/1/26 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is hybrid. This means you will be expected to report to Aflac Federal Relations Building at 555 12th Street NW, Suite 1210, Washington, DC 20004 for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. What does it take to be successful at Aflac? - Acting as a Champion for Change - Acting with Integrity - Communicating Effectively - Developing Talent - Managing Performance - Navigating Organizations - Pursuing Self-Development - Serving Customers - Setting Objectives - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Ability to interpret, analyze and concisely translate impact of legislation and regulations to internal and external stakeholders - Demonstrated success with influencing federal laws or regulations - Knowledge of applicable laws, rules, regulations, policies and procedures relating to health insurance - Strong writing and verbal communication skills and attention to detail, with an emphasis on the ability to be persuasive, clear and concise - Record of successfully partnering with business unit leaders - Actively works to maximize a positive team environment - Excellent interpersonal and networking skills - Strong research and analytical background and skills - Proficient in Microsoft Office business suite of software Education & Experience Required - Bachelor's Degree in Public Policy, Public Health, Business Administration or a related field - 10 years of professional job-related work experience, 5 years management experience - 5 years working in large organizations - In depth experience with regulatory affairs and public policy or a related business field Or an equivalent combination of education and experience Education & Experience Preferred - Juris Doctor Degree or other advance degree in Public Policy, Public Health, Business Administration or a related field - Insurance industry experience Travel Less than or equal to 50% Principal Duties & Responsibilities - Protects and advocates for the company’s interests with regard to current and proposed legislative and regulatory issues potentially impacting the insurance industry - Provides leadership in analyzing and responding to laws and regulations related to financial services, health insurance, health plans, taxes, trade and other issues as they arise - Partners with business units and advises senior executives on issues impacting the company - Develops non-partisan relationships with Members of Congress and their staff, trade associations, coalitions, and other political constituencies - Assists in the development of advocacy materials and legislative strategy, and execution of strategy; arranges strategic meetings with Congressional Members and key staff - Represents the company at coalition and trade association meetings, assuming leadership positions when appropriate - Prepares timely legislative memoranda, briefings, presentations, and quarterly reports for leadership - Partners with Vice President to train, coach and develop staff - Partners with the federal relations team to develop the Political Action Committee (PAC) budget; represents the company at fundraising events and retreats; organizes fundraisers to host key Members - Manages engagements with outside consultants and lobbyists as needed - Travel of less than or equal to 35% required - Performs other duties as required Total Rewards The salary range for this job is $190,000 - $250,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Solutions Engineer Location: Remote, US, 31999 Workplace: 2201 Job Description: Salary Range: $145,000 - $195,000 Job Posting End Date: May 25, 2026 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Work Designation. Depending on your location within the continental US, this role may be hybrid or remote. - If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. - If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? • Mulesoft Certified Platform Architect • Design complex integrations leveraging DataWeave 2.0 REST/SOAP, messaging queues, and event-based architecture • Architect integrations using cloud serviecs, including AWS, S3, Lambda, SQS, API Gateway • Design and support integrations with enterprise data platforms such as Snowflake. Set standards, Governance & Innovation • Define and maintain integration standards, reusable assets, and governance models as part of C4E • Utlilize MuleSoft Vibes and Enstein AI to enhance productivity, monitoring, and governance • Guide development teams and provide technical leadership • Collaboration with Sales and Product Teams Education & Experience Required - Bachelor’s degree in computer science or information systems or other related field - Eight or more years of solutions-based data processing experience with concentration in systems engineering, operating systems and network design/configuration and management Or an equivalent combination of education and experience Education & Experience Preferred - Master's Degree Computer science or information systems or other related field Principal Duties & Responsibilities • Analyze business needs and design corresponding technical solutions • Collaborate with software engineers to ensure solutions are achievable and align with technical standards • Recommend improvements to current systems and processes • Ensure solutions are cloud-compatible and optimize cloud resources • Oversee project timelines and deliverables • Participates on multiple project teams, installs operating systems or major subsystems and associated software and hardware products; enhances activities, and performs as related maintenance and support; backups manager as necessary • Mentors less experienced personnel in their specific areas of expertise • Provides expertise to internal and external clients as needed related to problems with business solutions • Recommends design and performance improvements based on analysis of assigned specifications, planning, designing, and implementing software solutions, uses appropriate software engineering processes • Provides technical consulting on highly complex issues surrounding the use of the organization’s infrastructure and on the integration of application systems into the infrastructure • Maintains a current understanding of systems software and IT architecture, products, services, processes, and methodologies; evaluates technology options and makes recommendations to management • Performs other duties as required Candidates for this role must be authorized to work in the United States without the need for current or future visa sponsorship. We are unable to sponsor or assume sponsorship for employment visas related to this role at this time. Total Rewards The salary range for this job is $145,000 - $195,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities. #DICE

Coordinate and track status requests, manage records, and support training initiatives while fostering a positive team environment through goodwill initiatives and effective communication with various departments and sales staff.

Title: Leave Case Manager Location: Shelton, CT, US, 6484 Workplace: 5113 Job Description: Salary Range: $40,000 - $61,000 We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Windsor, CT, for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Current knowledge of the absence management industry. - Excellent customer service skills and ability to manage difficult and stressful situations. - Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships. - Ability to manage business expectations and resolve concerns, by communicating status and issues. - Ability to effectively prioritize and escalate customer issues. - Ability to interpret and analyze multiple facts. - Knowledge of state and federal FMLA regulations; Paid Family and Medical Leave experience a plus. - Knowledge of medical disability management preferred. - Strong organizational skills. - Excellent interpersonal skills. - Ability to work in a team environment. - Ability to meet or exceed performance competencies. Education & Experience Required - High School Diploma or Equivalent - 1 - 2 years of professional job-related experience Or an equivalent combination of education and experience Education & Experience Preferred - Associates Degree - Demonstrated proficiency in product specific areas of Absence Management and federal and state regulations governing these products and services. Principal Duties & Responsibilities - Assists claimants with paid leave of absence requests and guides them through the leave process. - Processes all leave of absence paperwork according to established procedures and laws. - Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities. - Makes timely, accurate, and customer-focused new and ongoing Absence Management claim decisions; reaches out to obtain relevant healthcare provider, employer, financial, and other information; compares the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents and renders the claim decision as quickly as possible. - Makes recommendations to approve or deny requests for Statutory Paid Leave based on state regulations. - Coordinates correspondence, forms, and other documents via the claim system; documents the claims system in an accurate and comprehensive manner. - Generates reports as required; maintains files, inputs and analyzes data. - Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines. - Keeps complete records of all LOA requests and maintains tracking and analysis of data. - Participates in developing goals, objectives, and systems. - Maintains compliance with standards and federal/state regulations. - Serves as an internal reference to the team for certification requirements and processing. - Contacts Providers for clarification. - Supports management with special projects, as necessary. - Performs other duties as assigned. Total Rewards The salary range for this job is $40,000 to $61,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Sr Mgr, Enterprise Risk Mgmt The Location: GA, US The Division: Risk Job Id: 9115 Salary Range: $140,000 - $185,000 Job Description: We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac. Work Designation. Depending on your location within the continental US, this role may be hybrid or remote. - If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. - If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting as a Champion for Change - Acting with Integrity - Communicating Effectively - Demonstrating Initiative - Developing Talent - Managing Performance - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Knowledge of insurance products, operations and related regulations - Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with Aflac’s senior management, and internal and external business contacts - Knowledge of legal, political, economic and environmental impacts on insurance products and the organization’s operations - Strong project management, leadership, and practice development skills - Ability to manage multiple work streams simultaneously and to meet deadlines - Personnel and talent management skills and experience - Good judgement related to people and talent Education & Experience Required - Bachelor's Degree in Risk Management, Finance, Accounting, Business Administration or a related field - Ten years of professional job-related experience - Experience formulating, executing and managing Enterprise Risk Programs including risk framework, risk culture, limit setting, and managing risk appetite - Experience developing and / or governing a Risk and Control Self-Assessment (RCSA) Program, and / or Process, Risk, and Control Inventory (PRCI) Program and / or an Issue Management Program - Five years in a leadership/supervisory capacity Or an equivalent combination of education and experience Education & Experience Preferred - Master's Degree in related field - Financial Risk Manager (FRM), Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), Associate of the Society of Actuaries (ASA), Fellow of the Society of Actuaries (FSA), Chartered Enterprise Risk Analyst (CERA), Certified Risk Management Professional (CRMP), or other risk management or related designation - Insurance or financial institution experience Travel Less than or equal to 10% Principal Duties & Responsibilities - Leads and guides enterprise-wide risk strategic initiatives including the creation of enterprise risk policies and practices covering elements such as risk identification, assessment, appetite and limit setting, monitoring and reporting. Advises team members on risk management practices and facilitates communication with business leaders and local risk teams. - Collaborates with various departments on business strategies and risk management activities, staying abreast of changes and communicating to team members and other stakeholders as needed. - Leads and guides enterprise risk reporting in order to provide stakeholders a holistic view of the company’s risk profile and risk management activities, including reporting to regulators (i.e ORSA), various rating agencies, risk committees, and other ad-hoc reporting to leadership and/or the Board. - Directs and strategizes the placement of enterprise-wide Property & Casualty and Executive & Management Liability coverage and other necessary insurance and surety programs for Aflac Inc.’s operations to reduce risk and losses. Ensures appropriate coverage is maintained and retains effective relationships with insurance carriers and brokers; stays abreast of emerging insurance news and events, which could impact Aflac’s insurance portfolio. - Monitors industry trends, regulatory developments and ERM best practices and makes recommendations to leadership, the Chief Global Risk Officer and other stakeholders. - Ensures that consistent and constructive feedback is provided to employees through performance evaluations and other means of communication; monitors progress of new employees and identifies training needs of new and experienced employees. Assesses team skills to ensure that capability exists to provide required services to business stakeholders. - Participates on and may lead enterprise-wide large and/or complex projects that require the highest level of expertise; leads project teams focused on risk management practices, design, development, integration, and enhancement activities. - Challenges and directs the ERM team to proactively monitor projects and/or existing processes, looking for ways to improve the accuracy, timeliness, relevance, etc. - Drives and leads the development, coordination, communication, and implementation of strategic risk management initiatives, as directed by leadership. - Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, participating in professional development and establishing personal networks; benchmarks state-of-the-art practices that are appropriate for the organization. - May direct and strategize the placement of enterprise-wide Property & Casualty and Executive & Management Liability coverage and other necessary insurance and surety programs for Aflac Inc.’s operations to reduce risk and losses; ensures appropriate coverage is maintained and retains effective relationships with insurance carriers and brokers; stays abreast of emerging insurance news and events, which could impact Aflac’s insurance portfolio. - Performs other related duties as required. Total Rewards The salary range for this job is $140,000 - $185,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

Title: Mgr, Claims Operations (PLADS Leave of Absence) Location: Remote, US, 31999 Workplace: 2203 Job Description: The Location: Remote, US, 31999 The Division: PLADS</p> Job Id: 9175 Salary Range: $90,000 - $130,000 We&rsquo;ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all&hellip;The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune&rsquo;s 50 Best Workplaces for Diversity and as one of World&rsquo;s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there&rsquo;s a home, and a flourishing career for you at Aflac. Worker Designation &ndash; This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting as a Champion for Change - Acting with Integrity - Communicating Effectively - Demonstrating Initiative - Developing Talent - Managing Performance - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? &bull; Broad knowledge of production management concepts, operating principles, and operational management methodology applicable to claims processing; a high degree of skill in applying this knowledge to the analysis and resolution of very complex or sensitive claims operational issues; ability to apply new developments and methodologies to direct the improvement in efficiencies &bull; Broad knowledge of federal, state, and local regulatory and industry requirements, standard concepts, practices, and procedures as they relate to the insurance industry and claims processing &bull; Knowledge of budgeting and expense control to plan, implement, and maximize expenditure of funds while maintaining and improving quality standards &bull; Knowledge of employee relations to conduct and deal with employee issues in a proactive manner &bull; Strong personal computer skills with experience in Windows-based software; experience using Microsoft Outlook or a similar e-mail system software &bull; Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with senior management, and internal and external business contacts Education & Experience Required - Bachelor's Degree In business or a related field - 6 years of job-related work experience. - 4 years in a leadership/senior/supervisory capacity. Or an equivalent combination of education and experience Education & Experience Preferred - Absence & Disability Industry Experience (STD/FMLA) - Industry designations such as FLMI or ALHC. Principal Duties & Responsibilities &bull; Manages the daily operations of the Claims business unit; manages employees and operations of the business unit at the functional level; gathers and analyzes data and reports that pertain to the overall operation of the Claims business unit and completes reports summarizing activities and trends; assists in strategic and tactical operational plans to ensure achievement of company and departmental goals; performs independent review of problem situations; develops solutions and implements actions to resolve problems and ensure customer satisfaction; reviews processes and procedures to streamline activities to enhance service turnaround time, productivity, and quality; coordinates overall workflow of the business unit and ensures that workflow processes facilitate effective and efficient use of corporate resources and enhance customer satisfaction &bull; Directs efforts to implement risk management and quality improvement initiatives; facilitates calibration sessions; uses methods such as work process studies, statistical analysis, and assessments of production area performance to establish adherence to quality standards/scorecards; remains abreast of industry trends and technology changes; incorporates best practices in the development of quality standards, policies, programs, and system changes for the department; ensures that claims are processed according to appropriate risk selection principles &bull; Coordinates and monitors training efforts to ensure that necessary education tools are provided to employees; identifies and communicates training needs and schedules with training department; projects staffing requirements for the business unit; guides supervisors in coaching and counseling employees; coordinates employee development and incentive initiatives &bull; Identifies, analyzes, and monitors business technology requirements and enhancement possibilities; recommends viable technological solutions, modifications, and applications; prepares recommendations for implementation of initiatives; takes a leadership role in managing assigned initiatives; participates in and supports companywide initiatives through Quality Circles, Focus Groups, or other project initiatives &bull; Monitors and controls operating expenses to ensure that corporate/divisional financial goals are met; provides input into the annual business unit budget; reviews legal files and coordinates with counsel to prepare for depositions and court hearings &bull; Performs other related duties as required Total Rewards The salary range for this job is $90,000 to $130,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

• Manages the daily operations of the Claims business unit • Gathers and analyzes data and reports that pertain to the overall operation of the Claims business unit • Develops solutions and implements actions to resolve problems and ensure customer satisfaction • Directs efforts to implement risk management and quality improvement initiatives • Coordinates and monitors training efforts to ensure that necessary education tools are provided to employees • Identifies, analyzes, and monitors business technology requirements and enhancement possibilities • Monitors and controls operating expenses

Title: Application Supp Engineer I (Salesforce - 2 roles) Location: Remote, US, 31999 Workplace: 2201 Job Description: Job Id: 9019 Salary Range: $64,000 - $84,000 Job Posting End Date: May 15, 2026 We&rsquo;ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all&hellip;The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune&rsquo;s 50 Best Workplaces for Diversity and as one of World&rsquo;s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there&rsquo;s a home, and a flourishing career for you at Aflac. Work Designation. Depending on your location within the continental US, this role may be hybrid or remote. - If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. - If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? &bull; Understanding of ITIL concepts and terminology &bull; Proficiency in troubleshooting, using logs and monitoring data &bull; Ability to analyze data sets and generate reports &bull; Understanding the importance of maintaining quality standards &bull; Effective communication with stakeholders at various levels Education & Experience Required - Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field - Zero to 2+ years of application support experience Or an equivalent combination of education and experience Principal Duties & Responsibilities &bull; Respond promptly and professionally to customer inquiries through multiple channels &bull; Troubleshoot and resolve technical issues using logs, monitoring data, and diagnostic tools &bull; Escalate unresolved or complex issues to senior team members or development teams when required &bull; Execute standard operating procedures during incidents to minimize disruption and restore service &bull; Update and maintain operational runbooks and internal knowledge bases with clear, concise information &bull; Document incidents and resolutions in ticketing systems to support knowledge reuse and transparency &bull; Work closely with cross-functional teams, such as developers, infrastructure, and QA, Business units and External Customers to resolve issues &bull; Lead clear communication during active incidents to manage expectations and minimize confusion &bull; Assist in the resolution of deployment issues and apply temporary workarounds when needed &bull; Contribute to internal knowledge sharing through documentation and participation in team sessions &bull; Support training initiatives by sharing best practices and process improvements &bull; Analyze recurring issues to identify root causes and propose process enhancements &bull; Participate in initiatives that improve team efficiency, service quality, and customer satisfaction &bull; Write basic SQL queries to retrieve data for troubleshooting and analysis &bull; Assist with data validation and support reporting requests related to application support &bull; Liaise with stakeholders to understand business impact and urgency, adjusting prioritization to meet service expectations &bull; Performs other duties as required Total Rewards The salary range for this job is $64,000 - $84,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you&rsquo;ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities. Nearest Major Market: Columbus GA

Title: Customer Care Specialist Location: Remote, US, 31999 Job Description: Salary Range: $37,440 &ndash; $55,000 We&rsquo;ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all&hellip;The Aflac Way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune&rsquo;s 50 Best Workplaces for Diversity and as one of World&rsquo;s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there&rsquo;s a home, and a flourishing career for you at Aflac. Worker Designation &ndash; This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Windsor, CT for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. What does it take to be successful at Aflac? - Acting with Integrity - Communicating Effectively - Pursuing Self-Development - Serving Customers - Supporting Change - Supporting Organizational Goals - Working with Diverse Populations What does it take to be successful in this role? - Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures - Emotional intelligence skills shown through giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times - Skill in selecting and using training/instructional methods and procedures when learning new policies, procedures, concepts or products - Skill in managing one&rsquo;s own time and actively looking for ways to help people whether team members or customers - Skilled in verbal and written communication regardless of channel (phone, chat, email, text, social media, etc.) in order to convey information and ideas so others will understand - Requires special communication skills including, but not limited to having the ability to defuse tough conversations in a high-emotion environment while maintaining a calm demeanor - Problem solving skills - Microsoft Excel skills - Experience translating from Spanish to English and English to Spanish (for bilingual positions) Education & Experience Required - High School Diploma or Equivalent - 1 - 2 years of related work experience and completion of required training programs Or an equivalent combination of education and experience Education & Experience Preferred - Bi-Lingual (not required) Principal Duties & Responsibilities - Under general supervision, receives inbound calls, email, or chats regarding Aflac products and services; provides thorough and accurate responses to policyholder or field force inquiries regarding policy or claim issues for Aflac products and service - Accurately processes Point of Call transactions including, but not limited to, customer name changes, transfers, cancellations, and beneficiary changes; promotes good customer relations by providing premier customer service with a professional and friendly demeanor; develops customer relationships through rapport-building, listening skills, engaging the customer, seeking clarification, and building trust - Composes and/or generates communications to request information or confirm action taken; is responsive and timely with correspondence and problem resolution, and displays a caring attitude; coordinates with other departments/divisions as necessary to ensure customer satisfaction with Aflac's services and products - Navigates computerized system for tracking, gathering and researching information; routes and tracks outstanding requests to ensure policy-holders and other customers receive complete, accurate and timely resolutions; refers unusual or more complex situations to appropriate point of contact or leader - Maintains a position of trust and responsibility by keeping all customer information confidential; follows Aflac Insurance&rsquo;s Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times; maintains knowledge of Aflac's policies and procedures, and takes responsibility for keeping up to date with changes - Maintains a well-developed knowledge base, and takes responsibility for keeping up to date with the assigned products and services offered by Aflac Insurance; continuously increases knowledge of assigned products and skills through self-motivation, formal education, seminars and available in-house training - Performs other related duties as required Total Rewards The salary range for this job is $37,440 to $55,000.This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting. At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you&rsquo;ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities