• Review, draft, and negotiate contracts, including SaaS and software licensing contracts, partnership, reseller and MSP contracts, distribution agreements, non-disclosure agreements, and vendor contracts • Collaborate with and support the partner channel teams in facilitating and negotiating deals with partners • Provide expert legal advice and support to sales and other cross-functional teams on legal issues, including problem-solving with a focus on providing available options, discussing risks for options, and executing on options the client selects • Use standardized contract review and risk-assessment processes, including documenting contracts and obligations, and use contract and matter management tools and software • Coordinate with other internal team members on cross-functional issues, including privacy, security, compliance, and product, as needed • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

• Working closely with internal sales team as well as vendors and customers • Drafting, reviewing and negotiating a variety of contracts, including hardware, software, professional services, subcontractors, non-disclosure, and vendor agreements • Leading contract negotiations with sophisticated counter-parties • Proposes and assists with developing tools to improve contractual processes and documentation • Assessing and minimizing sources of risk, with appropriate escalations as necessary

• Partner with the Claims department on complex and high-exposure claims, providing strategic counsel on reserves, risk mitigation, litigation strategy, and real-time legal guidance • Be an active participant in litigation strategy conferences, attend high-stakes mediations, depositions, and trials to protect the company’s interests • Conduct legal research and keep stakeholders informed about the latest developments in claims specific case law. • Draft formal, internal legal opinions regarding complex coverage issues • Approve or draft Reservation of Rights (ROR) letters and formal Denial of Coverage correspondence, rescissions or void ab initio. • Analyze state-specific claims handling statutes and advise claims staff on compliance to prevent extra-contractual exposure. • Monitor emerging judicial trends and translate insights into actionable claims protocols and policy language updates. • Partner across teams to draft and revise policy forms, shape product strategies, and innovate coverage solutions for emerging risks. • Mentor others, lead special projects, and share legal knowledge to drive business forward.

• Serve as the firm's senior authority on legal quality, supervision, and professional responsibility • Supervise 10+ attorneys across multiple immigration practice areas • Establish and enforce firm-wide legal quality standards • Standardize templates, argument structures, and review protocols • Define supervision requirements and escalation thresholds • Intervene when case strategy requires correction • Conduct structured legal performance and quality reviews • Serve as lead authority on bar complaints and professional responsibility matters • Design preventive supervision systems that reduce exposure • Audit case documentation for compliance and defensibility • Create documentation standards that withstand scrutiny • Establish red-flag triggers for elevated review • Track and analyze RFE trends across case types • Identify systemic drafting or evidentiary weaknesses • Develop preemptive strategy updates and playbooks • Lead structured legal review sessions • Partner with Legal Operations to implement system improvements • Supervise the legal integrity of the intake process to ensure cases are signed with the correct legal strategy, expectations, and risk assessment • Define intake standards and required case information • Review and audit escalated intake cases for strategy or information gaps • Correct patterns that lead to downstream legal or client issues • Define legal performance standards in partnership with Operations and own enforcement within the legal team • Set legal performance expectations for attorneys and paralegals • Conduct performance reviews, manage underperformance, and make promotion, correction, and exit recommendations for legal roles • Conduct high-level conversations with concerned or dissatisfied clients when legal authority is required • Provide clear, disciplined explanations of strategy and risk • Own the legal decision layer of refund eligibility, including reviewing disputed or high-risk cases and ensuring consistency and documentation • Make principled decisions regarding case posture and resolution in collaboration with leadership