• Coach team members through organizational and operational transformation • Help establish future-state role expectations centered on expertise, governance, stakeholder partnership, operational orchestration, and continuous improvement • Foster a culture of accountability, collaboration, operational excellence, and modernization • Support executive-level discussions involving payroll risk, controls, compliance, and operational performance • Build trusted relationships with senior stakeholders across the organization • Lead Europe transformation initiatives, including vendor transitions and operating model redesign • Support the continued evolution of operations through optimization and standardization, governance enhancement, and vendor optimization • Lead automation and AI-readiness strategies • Help evolve the function to an expertise-led and strategically aligned operating structure • Strengthen governance and operational controls across the region • Reduce key-person dependency and operational fragility through scalable support models and documentation • Improve operational resilience and continuity planning across supported markets • Oversee audit readiness and support remediation activities where needed • Ensure appropriate escalation management and operational transparency across all supported countries • Achieve sustained accuracy and on-time delivery across the region • Reduce manual workarounds year-over-year

• Process payroll transactions, including regular pay, overtime, bonuses, commissions, and deductions, in accordance with established timelines and procedures • Review and validate payroll data for accuracy; identify and resolve discrepancies using standard practices • Maintain employee payroll records and ensure data integrity across systems • Support compliance with federal, state, and local payroll regulations by applying established policies and guidelines • Partner with HR, Finance, and IT to support payroll-related processes and data alignment • Respond to employee inquiries regarding payroll in a timely and service-oriented manner • Assist with payroll audits, reporting, and documentation requests • Support year-end payroll activities (e.g., W-2 preparation) under guidance • Contribute to process improvements by identifying inefficiencies and recommending enhancements within defined scope

• Review and interpret Collective Bargaining Agreement (CBA) ratifications and apply as needed resulting in timely and accurate employee’s payroll. • Prepare and analyze union health & welfare, and pension contribution calculations and monthly reporting ensuring compliance with contracted deadlines. • Maintain, analyze, and report accurate union dues deductions as instructed by local unions. • Prepare and remit contributions for union 401K reporting on a weekly basis. • Audits payroll cycle to maintain accuracy of various deductions and transactions including but not limited to: Retro calculation, Union dues deductions, Department of Labor Regular Rate of Pay and FLSA OT premiums, Union benefit premiums. • Process special payments in compliance with collective bargaining agreements, including but not limited to vacation buy backs, boot allowances, safety, and other union bonuses. • Collaborate closely with HR Management, Total Rewards, HRIS, Field Management, and other cross-functional payroll teams (tax, time, and attendance, etc.) • Prepares payroll reports as requested. • Responsible for knowledge transfer to other team members and supporting the team. • Performs other job-related duties as assigned including payroll system testing and configuration.

Role Description As a Payroll & Benefits Analyst, you are responsible for delivering accurate, timely, and compliant payroll and benefits execution across Malaysia and selected overseas entities. This is a high-precision, high-trust role. You will own end-to-end payroll processing, statutory compliance, vendor coordination, and payroll controls—ensuring employees are paid correctly and on time, every cycle, without exception. You will work closely with People Ops, HRBPs, Finance, and external vendors as BJAK continues to scale across markets. What You Will Be Doing - Own end-to-end monthly payroll processing for Malaysia and assigned regional markets, validating all payroll inputs including joiners, exits, allowances, incentives, claims, attendance, and deductions. - Manage statutory submissions and compliance (e.g. EPF, SOCSO, EIS, income tax and equivalents), ensuring payroll processes comply with local labour laws and regulatory requirements. - Perform payroll checks, reconciliations, and validations prior to payout, maintaining strong internal controls and audit-ready documentation. - Process salary adjustments, promotions, bonuses, allowances, and ad-hoc payments with full accuracy and confidentiality. - Coordinate and manage payroll vendors, regional payroll partners, and EOR providers—validating outputs, resolving discrepancies, and enforcing SLAs. - Prepare payroll reports, reconciliations, and documentation for HR, Finance, and management, supporting audits, budgeting, and compensation analysis. - Identify gaps or inefficiencies in payroll workflows and support improvements in SOPs, automation, and HRIS integration. Qualifications - Experience in payroll operations, preferably covering multi-country or regional payroll. - Strong understanding of Malaysian payroll legislation and statutory requirements. - Hands-on experience with payroll systems, HRIS tools, and spreadsheets. - High attention to detail, accuracy, and strong problem-solving ability. - Proven ability to handle confidential information with discretion and professionalism. - Strong coordination skills to work effectively with HR, Finance, and external vendors. - A proactive mindset with a focus on continuous process improvement.