• Process payroll transactions, including regular pay, overtime, bonuses, commissions, and deductions, in accordance with established timelines and procedures • Review and validate payroll data for accuracy; identify and resolve discrepancies using standard practices • Maintain employee payroll records and ensure data integrity across systems • Support compliance with federal, state, and local payroll regulations by applying established policies and guidelines • Partner with HR, Finance, and IT to support payroll-related processes and data alignment • Respond to employee inquiries regarding payroll in a timely and service-oriented manner • Assist with payroll audits, reporting, and documentation requests • Support year-end payroll activities (e.g., W-2 preparation) under guidance • Contribute to process improvements by identifying inefficiencies and recommending enhancements within defined scope

• Review and interpret Collective Bargaining Agreement (CBA) ratifications and apply as needed resulting in timely and accurate employee’s payroll. • Prepare and analyze union health & welfare, and pension contribution calculations and monthly reporting ensuring compliance with contracted deadlines. • Maintain, analyze, and report accurate union dues deductions as instructed by local unions. • Prepare and remit contributions for union 401K reporting on a weekly basis. • Audits payroll cycle to maintain accuracy of various deductions and transactions including but not limited to: Retro calculation, Union dues deductions, Department of Labor Regular Rate of Pay and FLSA OT premiums, Union benefit premiums. • Process special payments in compliance with collective bargaining agreements, including but not limited to vacation buy backs, boot allowances, safety, and other union bonuses. • Collaborate closely with HR Management, Total Rewards, HRIS, Field Management, and other cross-functional payroll teams (tax, time, and attendance, etc.) • Prepares payroll reports as requested. • Responsible for knowledge transfer to other team members and supporting the team. • Performs other job-related duties as assigned including payroll system testing and configuration.

Role Description As a Payroll & Benefits Analyst, you are responsible for delivering accurate, timely, and compliant payroll and benefits execution across Malaysia and selected overseas entities. This is a high-precision, high-trust role. You will own end-to-end payroll processing, statutory compliance, vendor coordination, and payroll controls—ensuring employees are paid correctly and on time, every cycle, without exception. You will work closely with People Ops, HRBPs, Finance, and external vendors as BJAK continues to scale across markets. What You Will Be Doing - Own end-to-end monthly payroll processing for Malaysia and assigned regional markets, validating all payroll inputs including joiners, exits, allowances, incentives, claims, attendance, and deductions. - Manage statutory submissions and compliance (e.g. EPF, SOCSO, EIS, income tax and equivalents), ensuring payroll processes comply with local labour laws and regulatory requirements. - Perform payroll checks, reconciliations, and validations prior to payout, maintaining strong internal controls and audit-ready documentation. - Process salary adjustments, promotions, bonuses, allowances, and ad-hoc payments with full accuracy and confidentiality. - Coordinate and manage payroll vendors, regional payroll partners, and EOR providers—validating outputs, resolving discrepancies, and enforcing SLAs. - Prepare payroll reports, reconciliations, and documentation for HR, Finance, and management, supporting audits, budgeting, and compensation analysis. - Identify gaps or inefficiencies in payroll workflows and support improvements in SOPs, automation, and HRIS integration. Qualifications - Experience in payroll operations, preferably covering multi-country or regional payroll. - Strong understanding of Malaysian payroll legislation and statutory requirements. - Hands-on experience with payroll systems, HRIS tools, and spreadsheets. - High attention to detail, accuracy, and strong problem-solving ability. - Proven ability to handle confidential information with discretion and professionalism. - Strong coordination skills to work effectively with HR, Finance, and external vendors. - A proactive mindset with a focus on continuous process improvement.

• Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports. • Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems. • Manage the Zendesk ticket queue, providing timely and professional responses. • Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes. • Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery. • Continuously improve payroll processes and keep up to date with internal payroll projects and updates • Ensure full data integrity across all payroll systems and processes