Republic Services

Role Description The Instructional Designer collaborates with stakeholders and subject matter experts to analyze business needs and recommend learning strategies. Employing a variety of instructional methods, the incumbent deploys performance-based e-learning, video, instructor-led, and blended-learning solutions. The Instructional Designer also aligns with business stakeholders to evaluate the impact of the learning strategy on organizational goals. - Follows accepted Instructional Design (ID) processes to design and develop learning solutions based on effective adult learning principles. - Delivers agreed upon learning solutions according to established project timelines and provides timely updates to inform project-related decisions. - Engages with stakeholders to effectively understand learning requirements, gather content, seek clarity, raise risks, provide status updates, and participates in review sessions. - Creates consistent, high-quality materials that are always on brand and follow accessibility best practices. - Evaluates the effectiveness of training programs and recommends modifications as needed based on business goals and objectives. - Follows technical specifications to deliver and implement materials to meet learner needs and hosting location requirements. - Updates and revises existing content with an eye for continuous improvement. - Conducts train-the-trainer sessions to support the facilitation process. - Performs other job-related duties as assigned or apparent. Qualifications - Ability to write clearly for intended audience and purpose. - Create a variety of learning deliverables using industry standard tools such as Microsoft Office, Adobe Creative Cloud, and Articulate 360. - Ability to write, design, and structure content for documents, video, eLearning, and instructor-led content. - Ability to ideate and offer learning design suggestions. Requirements - Minimum of 2 years of corporate training experience in instructional design and development or educational equivalency. - Pay for this role is $68,200 - $93,700 depending on experience. Benefits - Comprehensive medical benefits coverage, dental plans, and vision coverage. - Health care and dependent care spending accounts. - Short- and long-term disability. - Life insurance and accidental death & dismemberment insurance. - Employee and Family Assistance Program (EAP). - Employee discount programs. - Retirement plan with a generous company match. - Employee Stock Purchase Plan (ESPP). - Paid Time Off (PTO).

• Compiles and analyzes financial information to prepare journal entries and document business transactions. • Prepares monthly and quarterly operational performance reports. • Assists the Area Controller in ensuring there are proper internal controls in place including compliance with company policies and procedures, Sarbanes Oxley and all other statutory requirements. • Reconciles balance sheet accounts and statistical data and fully analyses financial statements in accordance with the Generally Accepted Accounting Principals (GAAP) and Company policy. • May assist the Area Controller in the management of accounting personnel. • Supports the Area Controller during the annual budget and interim forecasting process and assists with analytical review. • Supports the accounting aspects of capital expenditures, transfers and retirements. • Assists with periodic financial audits including internal audits, external audits and peer reviews. • Provides support and responds to information requests from corporate as well as region and area field financial management as required.

• Join our team as an experienced Workday Time, Absence and Payroll analyst. • Optimize and support complex configuration, reporting and continuous improvement. • Serve as a functional configuration expert responsible for designing, building, testing, and optimizing Workday solutions across assigned modules. • Work closely with HR Centers of Excellence (COEs), Payroll, and HR Operations. • Translate business needs into scalable configuration. • Partner with Business Analysts on requirements/process design and with Workday Engineers on integrations, security architecture, and advanced technical components. • Lead configuration changes, support releases, triage escalations, maintain data integrity, and contribute to Workday governance and continuous improvement.

• The Collections Specialist collects past due balances on assigned accounts while building lasting relationships with our customer base and internal parties. • Responsible for minimizing the Days Sales Outstanding (DSO) and Over 90-day delinquencies for the Company. • Performs collection activities on invoices and recycle hauls for assigned accounts, including but not limited to, contacting customers and providers to address outstanding balances. • Applies advanced skills or knowledge of collection practices to reconcile and research accounts internally and externally before attempting collection activities. • Facilitates resolution of disputed balances via research of all available information and communicates findings to invested parties. • Accurately documents actions taken on customer accounts to maintain solid collection event history. • Provides quality customer service to internal/external customers including, but not limited to, reasonable inquiries on collection status and requests for information. • Prepares follow-up reports reflecting status of credit and collection activity on a weekly basis. • Performs other job-related duties as assigned or apparent.

Role Description The HR Central team is a shared services delivery function focused on providing resolutions to our employees, with employee experience at the forefront. This team focuses on supporting the HR system applications through case management, continuous improvement, and education. As an HR Central Representative, you will impact all aspects of the employee experience while supporting the processes and systems that enable the HR team to successfully recruit, retain, develop, and reward our hard-working employees. You’ll serve as the first line of support to our employees, acting as the liaison between HR and the business on the HR Operations team. Principal Responsibilities - Serves as the first point of contact for employee-related inquiries and issues utilizing a case management system. - Quickly assess the level of complexity of cases and either answer directly or escalate to a Tier II Analyst or COE for resolution. - Ensure positive and consistent employee experiences by striving for excellence in understanding specific requests throughout the employee life cycle. - Maintains employee data within our people-focused systems, ensuring compliance with all corporate data administration, data security standards, and HR policies and procedures. - Provide end-user support for employees interacting with HR systems, including navigational questions and basic system issue resolution. - Leverage knowledge management tools to effectively respond to, document, and monitor inquiries. - Support the HR Central team by identifying and highlighting trends in inquiry types and/or volumes at an early stage. - Maintains a continuous improvement mindset; identifying process and technology opportunities. - Continually develop HR acumen, maintaining awareness of the full portfolio of HR services, policies, and procedures. - Follows and maintains Standard Operating Procedures (SOPs), inclusive of process workflows. - Partners closely with the HR Centers of Excellence in support of people programs and initiatives. - Participates in special projects and performs other job-related duties as assigned or apparent. Qualifications - Workday experience - preferred. - Passionate about customer service and the employee experience. - Positive team player attitude. - Highly organized and process-oriented. - Strong attention to detail. - Ability to handle multiple demands and competing priorities. - Effective interpersonal skills to communicate clearly across all levels of the organization. - Strong ethics and the ability to maintain a high level of confidentiality. - PC software knowledge and skills, including Excel, Word, and PowerPoint. - Bachelor’s degree - preferred. - Previous experience in an HR role - preferred. Requirements - 1 year of experience in HR, business, or customer service support role. Benefits - Comprehensive medical benefits coverage, dental plans, and vision coverage. - Health care and dependent care spending accounts. - Short- and long-term disability. - Life insurance and accidental death & dismemberment insurance. - Employee and Family Assistance Program (EAP). - Employee discount programs. - Retirement plan with a generous company match. - Employee Stock Purchase Plan (ESPP). - Paid Time Off (PTO).

• The Accounts Payable Support Specialist is responsible for overseeing the purchase order process from the order phase through the receiving phase, including exception handling when necessary. • Coordinates and creates requisitions, and POs for orders for all Corporate employees. • Negotiates payment terms and discounts with local vendors. • Acts as the primary liaison between corporate departments and centralized AP processor and follows-up on outstanding escalation items. • Scans or emails and sends locally received invoices to the centralized processor when necessary. • Assists Corporate with month-end accrual and regularly reviews to clear issues and exceptions.

• Process and resolve customer service requests in a timely and accurate manner • Provides timely and accurate solutions for customer service requests • Responds primarily to inbound calls and may initiate outbound calls to resolve inquiries • Inputs standard customer requests into Company systems • Logs and records information about customer support interactions • Enters service and route data into computer for billing and route scheduling purposes • Exemplifies high levels of quality, productivity and efficiency

• Support enterprise physical and virtual environments on cloud and on prem platforms. • Deploy, automate, monitor, and support network, servers and applications. • Act as a liaison in meetings with vendors and development groups. • Provide world-class production support to internal customers. • Monitor and recommend performance improvements to ensure high availability of infrastructure. • Participate in the implementation of solutions and strategies. • Oversee ongoing maintenance e.g., firmware updates, hot fixes, software upgrades, etc. • Document technical problems, resolutions, and processes.

• Performs a variety of non-routine moderately and highly complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and other related activities. • Coordinates with Level 1-2 Billing and/or Division staff/management to resolve identified ongoing discrepancies. • Generates, maintains, and reviews various billing reports to identify billing discrepancies and ensure entered system data matches to source documentation for accuracy and completeness. • Sends corrections to appropriate billing level to ensure accurate billing following standard operating procedures. • Researches and resolves non-routine billing questions and discrepancies; determines the appropriate adjustment codes to process the transaction. • Responds to customer inquires regarding billing inquiries, provide clarifications, and resolve issues promptly. • Gathers and summarizes supplemental billing information to accommodate customer billing requirements. • Ensures all billing-related documents are properly stored and accessible in accordance with company policies. • Confirms completeness and accuracy of requested rate and/or billing instruction changes with Business Units and updates knowledge management tool (KMT).

• The ES Key Account Executive is responsible for driving strategic sales growth and relationship management across our broker portfolio. • The incumbent assesses customer environmental services needs—such as recycling, waste, environmental, and compliance-based customized products and services. • Conducts regular strategic meetings with key decision-makers to facilitate service delivery and to expand solution adoption within targeted customers. • Maintain and retain relationship with the brokers by building and sustaining effective long-term relationships with key decision makers within assigned accounts. • Seek opportunities with existing customers to expand our current service offerings and achieve maximum account penetration. • Create and communicate customers plans for top customers to include opportunities, risk ratings, and detailed growth and retention plans. • Develop and design customized environmental solutions and collaborate with internal teams to ensure proposed solutions align with customer goals. • Ensure utilization of CRM on a daily basis. • Monitor schedules and documents of all activities such as calls, meetings, proposals and develop robust information profiles on prospective customers to facilitate acquisition of new customers. • Develop and maintain an awareness of market behavior and competitive trends in designated markets to anticipate changing customer needs. • Complete required Environmental Service Agreements, Pricing Proposals, Customer Onboarding Forms, reports, and other paperwork in a timely manner and in accordance with Company policy. • Performs other job-related duties as assigned or apparent.