• Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system • Perform troubleshooting, service repairs and installations of moderate complexity • Lead communications with customers and serve as escalation point for customer related concerns • Own customer issues from dispatch or identification of issue to resolution • Proactively engage with other team members to ensure appropriate solution for the customer • Leads installations, validations, maintenance, and service repair needs on designated equipment • Collaborate with the customer and/or the sales team to recommend value-added services to help customers run their business more efficiently

• Responsible for executing basic maintenance and minor repairs on selected products at customer sites. • Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites. • Preparation of assigned service jobs according to the FSE Handbook. • Follow up on actions and promises made to customers. • Write service report on site and obtain customer's signature. • Update service execution IT systems with relevant information. • Report unsafe practices and other safety incidents according to local reporting procedures. • Capture Installed Base on site and communicate sales leads to sales organization. • Proactive recommendations to customers related to purchase of additional spare parts. • Execute services in our Service Centers as required.

Role Description Willst du deine Leidenschaft für gemeinnützige Arbeit in einer dynamischen und kreativen Umgebung einbringen? Bei Blue Demonstration e.V., einer kreativen Organisation im Bereich Umwelt- und Klimaschutz, suchen wir einen engagierten Praktikanten, der unser Team verstärkt. Als Praktikant unterstützt du uns bei der Organisation unserer nationalen und internationalen Projekte und Initiativen und sorgst dafür, dass unsere Mission zur Förderung von nachhaltigem Umwelt- und Klimaschutz erfolgreich umgesetzt wird. Du wirst eng mit einem motivierten Team zusammenarbeiten, innovative Lösungen entwickeln und die operative Exzellenz sicherstellen. Wenn du ausgezeichnete Kommunikationsfähigkeiten und eine tiefgehende Leidenschaft für positive gesellschaftliche Veränderungen mitbringst, dann ist dies die perfekte Gelegenheit für dich, einen echten Unterschied zu machen. Werde Teil unserer inspirierenden Gemeinschaft und hilf uns, den internationalen Umwelt- und Klimaschutz auf ein neues Niveau zu bringen! Aufgaben - Koordination und Überwachung von Projekten und Aktivitäten der Organisation - Fundraising und Entwicklung von Strategien zur Mittelbeschaffung - Pflege und Ausbau von Netzwerken und Partnerschaften - Erstellung von Berichten und Präsentationen für den Vorstand Qualifications - Ausgezeichnete Kommunikationsfähigkeiten und Teamarbeit - Kenntnisse im Projektmanagement und Fundraising - Starke Fähigkeit zur Problemlösung und Entscheidungsfindung Benefits - Lust uns als Praktikant bei Blue Demonstration e.V. zu unterstützen und die Welt zu verändern? - Schließe dich uns an und setze ein Zeichen für eine bessere Zukunft in den Bereichen Umwelt- und Klimaschutz.

Role Description Our client is seeking a skilled and experienced Field Applications Engineer specializing in vision systems. The ideal candidate will have a strong technical background in CMOS image sensors, FPGAs, and imaging SoCs, coupled with excellent problem-solving and customer-facing skills. This remote position will be based in North America, supporting customers and sales team with technical expertise and solutions. - Technical Support: - Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs. - Assist customers with system integration, troubleshooting, and optimization of imaging solutions. - Conduct on-site and remote technical training sessions for customers and partners. - Application Development: - Collaborate with customers to understand their application requirements and develop tailored solutions. - Assist in the design, development, and testing of custom applications and solutions. - Provide technical guidance and support during the evaluation and implementation phases. - Product Expertise: - Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits. - Stay updated on industry trends, emerging technologies, and competitive products. - Act as a technical liaison between customers, sales teams, and solution development teams. - Customer Engagement: - Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction. - Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues. - Gather customer feedback and insights to inform solution development and improvement. - Sales Support: - Assist the sales team in identifying and qualifying new opportunities, providing technical expertise during the sales process. - Participate in trade shows, conferences, and industry events to showcase our products and solutions. - Develop and deliver technical presentations and demonstrations to prospective customers. Qualifications - Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field (Master’s degree preferred). - Minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems. - Extensive knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs. - Strong problem-solving skills and ability to troubleshoot complex technical issues. - Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences. - Self-motivated and capable of working independently in a remote setting. - Willingness to travel within North America as needed. Requirements - Familiarity with software development and programming languages relevant to imaging systems. - Experience working in a customer-facing role with a proven track record of customer satisfaction. - Expertise in one or more imaging application areas, for example, machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc. Benefits - Be part of an innovative company at the forefront of imaging technology. - Work in a flexible and remote environment with opportunities for travel. - Competitive salary and benefits package. - Opportunities for professional growth and development.