Mathnasium

Role Description The Field Support Specialist (FSS) plays a critical role in driving franchisee success by ensuring new centers open in full alignment with the Mathnasium Method and core business systems. This role accelerates time to profitability and sets the standard for operational excellence from day one. The FSS serves as a key partner to franchisees throughout the Eastern Region during the new center opening process, guiding them from pre-opening through grand opening. This is a primarily remote position that requires approximately 50% travel throughout the Eastern Region. - Lead the end-to-end new center opening process, from initial setup through soft and grand opening. - Equip franchisees with the tools, training, and best practices needed to launch successfully and operate in alignment with the Mathnasium model. - Partner with franchisees to establish clear, measurable (SMART) goals for center performance and growth. - Collaborate with Marketing to execute localized strategies that drive awareness and accelerate early revenue. - Monitor progress toward key performance indicators and provide proactive coaching to support early-stage success. - Communicate insights, opportunities, and progress updates to franchisees, FBCs, and internal leadership. - Build strong, trust-based relationships with franchisees and cross-functional teams. - Manage travel and expenses responsibly in alignment with company guidelines. Qualifications - 3+ years of experience working with franchisees or in a consultative business role. - Demonstrated ability to influence and guide business owners toward performance goals. - Strong communication skills, including active listening, written, and verbal. - Highly organized with the ability to manage multiple priorities effectively. - Self-motivated with a strong sense of ownership and accountability. Requirements - Bachelor’s degree (Education, Math, or related field preferred). - Prior or current experience with Mathnasium strongly preferred. - Background in math education or a passion for math learning. - Alignment with Mathnasium’s mission and a desire to positively impact students, families, and communities. Benefits - Paid time off. - Flexible schedule. - Health insurance. - Dental insurance. - Vision insurance. - Life insurance. - Disability insurance. - 401(k) matching. - 401(k). - Referral program. - Employee discount.

Title: Field Support Specialist Location: 5120 Goldleaf Cir, Suite 400, Los Angeles, CA, 90056 Department: Mathnasium HQ - Los Angeles, CA Job Description: At Mathnasium, franchisee success is the foundation of our business. The Field Support Specialist (FSS) plays a critical role in driving that success by ensuring new centers open in full alignment with the Mathnasium Method and core business systems. Through hands-on consultation, training, and ongoing support, this role accelerates time to profitability and sets the standard for operational excellence from day one. Role Overview The Field Support Specialist serves as a key partner to franchisees during the new center opening process, acting as the bridge between franchisees and the corporate training team. This role leads centers from pre-opening through grand opening, providing the structure, training, and support needed to establish strong operational and financial foundations. This is a primarily remote role; however, it requires approximately 50% travel throughout the year to support new center openings and on-site franchisee needs. Candidates with current or prior Mathnasium experience are strongly encouraged to apply, as familiarity with the business model and systems provides a meaningful advantage in ramping quickly and driving success in the role. The FSS also plays an important role in shaping the long-term franchisee experience by building strong relationships and ensuring a smooth transition to the Franchise Business Consultant (FBC) for ongoing support. Primary Responsibilities - Lead the end-to-end new center opening process, from initial setup through soft and grand opening - Equip franchisees with the tools, training, and best practices needed to launch successfully and operate in alignment with the Mathnasium model - Partner with franchisees to establish clear, measurable (SMART) goals for center performance and growth - Collaborate with Marketing to execute localized strategies that drive awareness and accelerate early revenue - Monitor progress toward key performance indicators and provide proactive coaching to support early-stage success - Communicate insights, opportunities, and progress updates to franchisees, FBCs, and internal leadership - Build strong, trust-based relationships with franchisees and cross-functional teams - Manage travel and expenses responsibly in alignment with company guidelines Core Capabilities - Ability to lead, influence, and inspire franchisees - Strong operational mindset with a focus on systems, compliance, and process improvement - Effective cross-functional collaboration and organizational awareness - Skilled in business consulting and performance coaching - Results-driven with strong goal-setting and execution skills - Brand ambassador with a commitment to maintaining Mathnasium standards - Highly organized, detail-oriented, and self-directed - Professional, accountable, and adaptable Required Qualifications - 3+ years of experience working with franchisees or in a consultative business role - Demonstrated ability to influence and guide business owners toward performance goals - Strong communication skills, including active listening, written, and verbal - Highly organized with the ability to manage multiple priorities effectively - Self-motivated with a strong sense of ownership and accountability Preferred Qualifications - Bachelor’s degree (Education, Math, or related field preferred) - Prior or current experience with Mathnasium strongly preferred - Background in math education or a passion for math learning - Alignment with Mathnasium’s mission and a desire to positively impact students, families, and communities About Mathnasium Mathnasium is a math learning center dedicated to helping students understand, master, and enjoy math. Our proprietary teaching approach, the Mathnasium Method, builds deep understanding and confidence through personalized instruction, customized learning plans, and engaging instruction. With over 900 locations, Mathnasium serves students from pre-K through high school, empowering them to succeed academically and beyond. Our mission is simple: to make math make sense—and to build confidence for life. Work schedule - 8 hour shift - Monday to Friday - On call Supplemental pay - Bonus pay Benefits - Paid time off - Flexible schedule - Health insurance - Dental insurance - Vision insurance - Life insurance - Disability insurance - 401(k) matching - 401(k) - Referral program - Employee discount

Title: Franchise Business Consultant - Greater Chicago Area (Remote) Location: Chicago, East US Region, 60000–60827 Department: Mathnasium HQ-Greater Chicago Area Job Description: Franchise Business Consultant – Greater Chicago Area | Remote At Mathnasium, our mission is to create a welcoming and engaging environment where students learn to understand, master, and love math—while building the confidence to achieve anything. Our proven method helps children develop strong problem-solving skills and lasting confidence. Behind every successful Mathnasium center is a passionate franchise owner bringing this mission to life in their community. Empower students. Support entrepreneurs. Make an impact. This is a fully remote role for candidates based in the Greater Chicago Area, supporting our franchisees across Chicago and surrounding suburbs. While Mathnasium’s headquarters is located in Los Angeles, this position is regionally focused and operates remotely within the Greater Chicago Area. We’re looking for a Franchise Business Consultant (FBC) to join our Franchise Operations team, supporting our Greater Chicago Area–based franchisees. This role is ideal for someone who thrives on helping others succeed, builds trusted relationships, and turns insights into meaningful action that drives business results. This position offers a competitive compensation package, including a robust commission structure with strong earning potential, rewarding performance and impact. Key Responsibilities - Partner with franchise owners to strengthen and grow their businesses - Conduct Quarterly Business Reviews, monthly care calls, and in-person visits to coach and support performance - Share best practices that drive revenue, profitability, and student growth - Guide franchisees through new initiatives, system standards, and operational improvements - Ensure centers maintain brand consistency and compliance - Host regional meetings and webinars to foster connection and collaboration - Collaborate with internal teams to deliver top-tier franchise support What You'll Bring • Minimum of 3 years’ experience in a field franchise support or operations role • Exceptional written and verbal communication skills • Strong analytical mindset with the ability to use data to assess performance and guide strategy • Proficient with technology, CRMs, and virtual communication tools • Knowledge of social media marketing and community outreach initiatives • Excellent relationship-building skills with a positive, proactive attitude • Highly organized, energetic, and self-motivated • Willing and able to travel frequently within assigned territory • Bachelor’s degree required Your Impact You’ll oversee a portfolio of 50–75 centers and 35–50 franchisees, serving as their go-to partner for growth and operational success. You’ll help business owners improve performance, boost student enrollment, and bring new ideas to life, all while advancing Mathnasium’s mission of changing lives through math. Why You’ll Like Working at Mathnasium At Mathnasium, we believe every child can succeed in math and every franchise owner can succeed in business with the right support. You’ll join a collaborative, mission-driven team where your work directly impacts students, families, and communities across the Greater Chicago Area. If you’re energized by helping others grow and like making a difference, we want to meet you. Work schedule - Day shift - On call - Monday to Friday Supplemental pay - Commission pay - Bonus pay Benefits - Flexible schedule - Paid time off - Health insurance - Dental insurance - Vision insurance - Life insurance - Disability insurance - 401(k) - 401(k) matching - Referral program - Employee discount