Role Description We are seeking a Creator Manager to manage an established roster of creators while driving revenue through strategic brand partnerships. This role focuses on relationship management, campaign execution, and growing creator earnings through renewals and upselling opportunities. This is an ideal role for someone who is performance-driven, sales-oriented, collaborative, and ready to continue developing into a Senior Creator Manager role. Core Responsibilities - Manage a roster of creators with strong growth and revenue potential - Build and maintain relationships with creators as their primary point of contact - Negotiate brand partnerships with a focus on renewals and upselling - Provide insights and guidance to junior Creator Managers - Collaborate with internal teams including sales, operations, and leadership - Demonstrate readiness to transition into a Senior Creator Manager role through leadership and revenue growth - Own a $1,500,000 annual revenue target Building Your Roster - Identify and recruit creators that align with agency goals - Evaluate potential creators based on brand fit, audience, and revenue potential - Pitch the agency's value to prospective creators - Ensure new creators align with agency expectations and workflows Maintaining Your Roster - Manage relationships and ensure creator retention - Provide strategic guidance on content, branding, and monetization - Address creator concerns and advocate for their needs within the agency - Track performance metrics and optimize strategies for growth and revenue Creator Onboarding - Lead a structured onboarding process to integrate new creators seamlessly - Ensure all contracts, processes, and expectations are clearly communicated - Train creators on workflow tools and agency protocols - Set clear performance benchmarks for long-term success Sales Targets - Manage and achieve booking quotas based on creator tier - Proactively seek new brand partnerships and repeat collaborations - Collaborate with internal teams to align on pitch strategies - Track performance against revenue goals and adjust strategies as needed Campaign Execution - Oversee the end-to-end execution of influencer marketing campaigns - Negotiate contracts, deliverables, and timelines with brands - Ensure creators meet deadlines and brand expectations - Manage approvals, content submissions, and post-campaign reporting Creator Transition Workflow - Handle roster transitions due to growth, manager changes, or offboarding - Communicate transitions effectively to internal teams and creators - Ensure a smooth knowledge transfer between managers - Document key creator history, preferences, and strategic plans Qualifications - 2 to 4 years of experience in influencer marketing, talent management, or a related field - Experience managing creator or talent relationships - Strong negotiation and communication skills - Ability to drive revenue through partnerships and renewals - Organized and able to manage multiple creators and campaigns at once - Interest in mentorship and growing into a leadership role - Ability to thrive in a fast-paced, remote environment Benefits - Work with top creators and global brands - Flexible, fully remote work environment - Opportunities for professional development and growth - Collaborative, supportive, and fun team culture

Sales Manager, Madrid Location: Madrid, Community of Madrid, Spain Hybrid EMEA Job Description Sales Manager, Madrid Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. Channel Factory embodies a strong culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. About the Role We are looking for a highly motivated Sales Manager in Madrid, already with a strong network in the media industry. The candidate is responsible for building and maintaining relationships mainly with media agencies, generating new business and driving revenue in a fast paced and rapidly changing industry. The candidate is a self-starter who possesses outstanding digital Sales experience and is passionate about digital media and innovation. The Sales manager is dynamic, strategic, and analytical with experience within the video marketing sphere – on and off YouTube. They are also passionate about learning even more about video marketing offerings, digital media and capabilities of YouTube and off-YouTube platforms. Through meticulous attention to detail, they can manage multiple complex projects with ease – whether they call for organizational skills, statistical analysis, or business acumen – and is always ready and excited to put in the extra work. We’re a fast-growing team with our HQ in Stockholm. Are you ready for an exciting journey on the UK market? Responsibilities - Lead and drive the local Sales effort. - Market Channel Factory products media agencies and clients. - Provide the buyers with the right tools & knowledge to advocate our service. - Responsible for creating the sales strategy and executing it into growth opportunities and revenue together with the Management team. - Manage the day-to-day work with Account Management team. - Lead the way and take ownership of agencies and partnerships. - Finds new sales opportunities through networking and develops long term partnerships mainly with media agencies and direct clients - Manages the entire sales cycle from prospecting a new client and presenting Channel Factory’s products and services to closing the deal. - Provides actionable insights and solutions to agencies based on their video advertising goals and Channel Factory’s capabilities; negotiates costs and terms to secure win-win partnerships. - Takes full responsibility for agency partners: How do we expand the agency partnership? Which Channel Factory products meet their requirements best? What clients and budgets do they have? Who are key contacts? - Educates agencies on why Brand Safety and Brand Suitability on YouTube are important and why Channel Factory’s technology is superior to other options - Forecasts, tracks, and reports sales performance including budget, timelines, probability to close etc. - Collaborates with internal Channel Factory teams (Client Solutions, AdOps and international sales teams) to oversee proper execution of campaigns and ensure alignment with the clients’ campaign objectives - Reporting to TITLE Requirements & Qualifications - Minimum of 4 years of digital sales experience in Spain. Experience in YouTube or digital video is a plus but not a must. - Living in the Ranstad - Fluent in Dutch and English - Established relationships with major holding and independent media agencies (direct contacts is a plus) - Ambition to excel individual and team revenue goals by executing a high number of meetings - Ability to execute a high number of pitches, meetings, and follow-up conversations. - Willingness to perform and work autonomously in a fast-paced and agile working environment. - Ability to analyze clients’ video-marketing objectives, brand and ROI goals, media buying cycles, metrics for success etc. - Excellent organizational, analytical, and interpersonal skills as well as exceptional communication and presentation skills. - Effective problem-solving skills. Specifically, the ability to assess clients’ needs and evaluate options, make decisions, draw conclusions, and exercise judgment quickly. - Knowledge of Sales, negotiating and market research principles. - Proficient in word processing programs like Google Workspace or Microsoft Office, CRM platforms like Salesforce and in videoconferencing. Experience in DV360 or Google AdWords is a plus. - Due to the highly international nature of our business all internal communication is in English and an excellent command of written and spoken English is required.

• Serve as a primary commercial advisor to a defined portfolio of operators and hotels. • Conduct structured performance reviews with ownership and operator leadership. • Translate corporate commercial strategy into actionable property-level initiatives. • Identify revenue opportunities, cost efficiencies, and performance gaps. • Provide clear, data-driven recommendations aligned with owner return objectives. • Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends. • Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls. • Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth. • Drive adoption of Hyatt revenue tools and commercial platforms. • Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices. • Facilitate performance workshops and portfolio reviews.

• Develops and Manages the Product Portfolio: • Leverages his or her industry expertise to inform and shape the overall product strategy. • Serves as a product evangelist throughout the organization and with external stakeholders in order to create buy-in, as well as build awareness and credibility. • Collaborates on the product strategy and product roadmap that reflects the priorities of the organization, as well as our customers, while also delivering on our strategic objectives. • Conducts market research and meets with customers to solicit feedback on current products and understand unmet needs. • Assesses the competitive environment and determine our competitive position compared to others in the market. • Owns the creative process of generating, developing and curating new product ideas to drive growth. • Translates the product strategy into detailed requirements and specifications. • Clearly articulates the value proposition to the internal development team so they understand the demand for and interest in a new product or product release. • Owns product definition, specifically the identification of key product functionality that best meets the needs of the internal and external stakeholders. • Drives product development and continuously re-prioritizes features and functionality as new information is obtained during the product development cycle. • Leads the Go-to-Market Strategy: • Leverages industry expertise to drive product pricing and positioning strategies to drive growth in lives and revenue. • Works with Marketing to develop marketing and promotional strategies appropriate for each product and in consideration of the target audience. • Increases market share through the development and delivery of market-driven products, as well as working with Sales/Business Development on product sales strategies. • Assists the Sales/Business Development team in the development of pitch decks, product overviews, and other sales support materials for the products in your portfolio. • Achievement of Results: • Develops and leads a high-performing, cross-functional team focused on the delivery of our objectives and initiatives. • Actively monitors product, customer and operational metrics and course corrects as needed. • Designs and monitors metrics for biobank usage and performance. • Oversees the delivery of products & services that meet or exceed provider expectations and meet SLAs. • Owns the P&L and ensures financial and operational metrics are met or exceeded. • Collaborates cross-functionally to deliver services. • Develops and Maintains Key Relationships: • Attend conferences and builds relationships with industry influencers and key customers. • Attends multi-department meetings, and communicates regularly to internal and external stakeholder groups in multiple forums. • Acts as a leader supporting the strategic goals and initiatives of NMDP. • Participates in strategic planning for the organization and review progress toward achieving strategic goals on a monthly basis. • Builds professional networks in this and related industries for the purposes of best practice sharing and performance benchmarking.