• Plan, direct and coordinate all activities of Preservice Verification • Identify, communicate and align overall strategy for department improvement across the system • Develop departmental strategies to meet overall PRMO goals and performance metrics • Work with entity leadership, departmental managers, revenue managers, and physicians to identify opportunities for improving revenue cycle performance • Formulate and administer enterprise level policies and procedures; ensuring compliance with state and federal regulations, and all payor requirements • Review monthly trending analysis of denials and write-offs related to registration/eligibility, authorization, and medical necessity • Develop and implement strategies to reduce denials and write-offs • Manage internal control performance for Preservice Verification department and associated functions & workflows • Engage with other departments as needed to ensure compliance • Actively direct outsourcing and vendor relationships • Monitor cost and evaluate utilization of any vendor relationships assigned to department cost center • Assist in identification of new technologies that will improve financial service operations • Manage human capital and resources-onboarding, succession planning, recruitment strategies and employee engagement

Role Description The Director, Brand Communications is a senior creative leadership role responsible for the ideas, storytelling, and messaging that define how Sono Bello connects with patients and prospective patients across every channel. This is not a media or analytics role; it is a creative strategy role, and the right candidate will have spent their career making and shaping communications that move people. We have been moving from a single-product company to a multi-product portfolio. For a creative leader, that means the opportunity to build messaging architecture and campaign platforms across a growing range of products and services. You will lead a mix of internal creative staff and external creative agency partners, bringing the strategic vision and creative authority to get the best out of both. You will write briefs that inspire great thinking, lead reviews with a clear point of view, and hold a high bar for what gets made. You understand the difference between work that checks a box and work that actually moves people. Key Responsibilities - Creative Development & Production: Lead creative development from brief through production and launch. Originate and shape the ideas that define how the brand shows up across TV, video, digital, social, and direct response. - Communication Strategy: Define and evolve the brand’s communications strategy across paid, owned, and earned channels. Build the messaging architecture and campaign frameworks that connect Sono Bello’s business objectives to the patients and prospective patients who matter most. - Creative Agency Leadership: Set the creative direction for external agency partners and hold them accountable. Write briefs that inspire great thinking and give feedback that elevates the work. - Internal Creative Team Management: Lead and develop a small internal team managing production, influencer partnerships, and ongoing content needs. - Cross-functional Collaboration: Partner with the Integrated Media team, service line, and analytics teams to understand what is working and why. Qualifications - 10–15+ years in brand communications, creative strategy, or advertising — agency-side, in-house, or both. - Deep experience leading TV and video creative, including brand and direct response formats, from brief through production. - Track record managing creative agency relationships with clear direction, high standards, and the ability to push partners to produce their best work. - Proven ability to develop communications strategies and creative platforms that connect brand positioning to business results. - Comfortable developing communications that serve both brand-building and direct response objectives without sacrificing either. - Consumer brand, healthcare, or direct-to-consumer experience strongly preferred. Fortune 500 or scaled national brand experience a plus. Leadership Attributes - Strong creative instincts and the strategic vocabulary to back them up. - Genuine curiosity about consumers, culture, and what makes ideas land. - Ability to simplify the complex and write briefs that inspire. - Authentic leadership style, investing in the people around you. - Willingness to form opinions without perfect data and not settling for merely good enough work. Why This Role Matters Sono Bello has built one of the most recognized brands in medical aesthetics on the strength of its outcomes, its people, and its ability to connect with patients at a deeply personal level. This role is the opportunity to build the communications strategy and creative foundation that takes the brand to the next level. For a creative leader who wants real creative authority, a meaningful challenge, and the resources of a scaled national company behind them, this is a rare opportunity to leave a mark. Compensation The compensation range for this role is $175,000 - $220,000 + Bonus. Benefits - Medical - Dental - Vision - Life Insurance - 401K - EAP - PTO & Paid Holidays

• Lead and scale the Global Deal Desk function supporting new business, expansion, renewals, and strategic enterprise deals as well as the evolution of new sales motions and routes to market. • Partner with Sales to structure complex SaaS transactions, including multi-year agreements, ramped transactions, co-terms, bundles, custom pricing, and non-standard terms. • Own timely deal review, approval workflows, escalation paths, and commercial guardrails. • Drive consistency in pricing, discounting, contract structure, and deal documentation with an eye for creativity and scalability and a mindset for a winning partnership. • Evolve and transform the quote-to-cash process driving improved deal velocity and scalability by implementing AI and machine learning solutions. • Partner with Sales, Legal, and Sales Operations to evaluate deal economics, risk, billing and cash flow, and revenue recognition considerations. • Improve quote-to-cash processes across CRM, CPQ, CLM, billing, and ERP systems. Delinea utilizes Salesforce and NetSuite systems. • Provide insights on discounting trends, approval workflow and related cycle times, deal quality, and policy exceptions. • Support pricing and packaging changes, new product launches, SKU updates, sales enablement, and acquisition integrations. • Build, coach, and develop a high-performing Global Deal Desk team. • Serve as a trusted advisor to Sales leadership and executive stakeholders on strategic deals.

• Translate business goals and brand strategy into actionable design principles and world-class digital experiences. • Lead cross-functional teams with empathy, fostering a culture of mentorship, high standards, and creative experimentation. • Drive workshops and presentations for high-level stakeholders, aligning complex goals with clear experience outcomes. • Oversee large-scale projects—from branding and content to websites—ensuring they exceed expectations, hit budgets, and meet deadlines. • Partner with strategy and product teams to streamline workflows and influence executive decision-making. • Nurture world-class design talent and provide strategic insights for hiring and growth. • Leverage an entrepreneurial spirit and cultural trends to deliver innovative, results-driven creative execution. • Solve problems proactively in low-process environments, maintaining a clear point of view and a commitment to craft.