• Translate business goals and brand strategy into actionable design principles and world-class digital experiences. • Lead cross-functional teams with empathy, fostering a culture of mentorship, high standards, and creative experimentation. • Drive workshops and presentations for high-level stakeholders, aligning complex goals with clear experience outcomes. • Oversee large-scale projects—from branding and content to websites—ensuring they exceed expectations, hit budgets, and meet deadlines. • Partner with strategy and product teams to streamline workflows and influence executive decision-making. • Nurture world-class design talent and provide strategic insights for hiring and growth. • Leverage an entrepreneurial spirit and cultural trends to deliver innovative, results-driven creative execution. • Solve problems proactively in low-process environments, maintaining a clear point of view and a commitment to craft.

Role Description The Director of Total Rewards serves as a strategic and operational leader responsible for designing, implementing, and managing comprehensive compensation and benefits programs for Sonrava Health employees. This is a remote role that provides expert guidance to HR and business leaders, ensuring programs are competitive, compliant, and aligned with organizational goals to support the attraction, engagement, and retention of top talent. Responsibilities - Total Rewards Strategy & Design - Develop and lead Sonrava Health’s total rewards strategy, including base pay, incentive plans, time off, and benefits. - Ensure alignment with business objectives, talent strategy, and organizational values. - Evaluate market trends and benchmarking data to maintain competitive and cost-effective programs. - Act as a trusted advisor to HR, finance, and business leaders on total rewards matters. - Analyze workforce data and trends to inform decisions and improvements. - Develop and maintain total rewards policies, procedures, and documentation. - Create clear communications that help employees understand and value their total rewards. - Benefits Administration & Strategy - Monitor industry trends, best practices, and regulatory changes to evolve benefits offerings. - Manage relationships with brokers, carriers, and third-party administrators, including contract negotiation and performance oversight. - Enhance benefits spend/value through data-driven cost management. - Oversee time-off and leave programs to ensure compliance and efficiency. - Conduct employee surveys and analyze utilization data to improve benefit offerings. - Compensation - Lead job evaluation, market pricing, and salary structure design. - Co-design changes to incentive plans to ensure effectiveness and predictable expense. - Manage annual compensation cycles, including merit increases, bonuses, and incentives. - Advise leaders on pay decisions, pay equity, and policy interpretation. - Support compensation-related vendor partnerships and program design. - Leadership & Team Management - Lead, coach, and develop the compensation and benefits team. - Oversee hiring, onboarding, performance management, and development planning. - Set priorities and ensure effective execution of total rewards initiatives. - Promote a culture of collaboration, accountability, and continuous improvement. Qualifications - Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required. - 7+ years of experience in total rewards, compensation, or benefits. - 3+ years of leadership experience preferred. - Experience designing and managing compensation programs, including benchmarking and salary structures. Requirements - Knowledge of federal and state regulations; California experience preferred. - Experience with executive compensation management, operations incentive design and governance, benefits design, and vendor management. - Experience evaluating benefits spend/value through data-driven cost management with benefit brokers (rebidding RX and stop loss). - Experience setting up standardized job architecture structure at an enterprise level. - Strong analytical skills and ability to use data to inform decisions. - Clear communication skills with the ability to simplify complex topics. - Ability to manage multiple priorities and collaborate across teams. - Strong negotiation and vendor management capabilities. - High level of integrity, confidentiality, and attention to detail.

• Lead the Integration and Data Migration practice, establishing methodologies, standards, and delivery frameworks • Develop strategic roadmaps and service offerings aligned with client business objectives and emerging technology trends • Mentor and develop managers, architects, consultants, and technical delivery teams • Support business development activities including solution development, proposal responses, client presentations, and capability demonstrations • Provide executive oversight for enterprise integration initiatives involving cloud and on-premises systems • Lead data migration strategies, planning, governance, and execution for enterprise modernization programs • Establish best practices for data quality, data governance, validation, reconciliation, and risk mitigation • Ensure successful delivery of integration and migration projects through effective planning, monitoring, and quality assurance • Lead cloud adoption strategies and enterprise modernization initiatives • Guide organizations through cloud readiness assessments, migration planning, and operational transformation • Oversee technical and functional cloud solution implementation efforts • Establish cloud governance frameworks, operating models, and adoption strategies • Direct change management activities to support technology transformation and user adoption • Develop stakeholder engagement, communications, training, and organizational readiness strategies • Assess organizational impacts and implement mitigation plans to support successful adoption • Ensure business processes and workforce readiness align with technology transformation objectives • Provide leadership for large-scale, multi-workstream transformation programs • Manage program risks, issues, dependencies, budgets, and resource planning • Ensure project delivery meets quality, schedule, and performance objectives • Present program status, risks, and recommendations to executive leadership and client sponsors

• Develop Win/Loss IntelligenceEstablish and execute a structured win/loss analysis program to identify drivers of outcomes across deals, including wins, losses, and disengagements, and translate findings into actionable recommendations that improve sales effectiveness. • Lead Voice of the Client (VoC) InsightsPartner with program execution and client health teams to synthesize ongoing client feedback (including NPS and other VoC inputs), identify trends, and highlight opportunities to improve client retention, advocacy, and lifetime value. • Build Competitive Intelligence CapabilityDesign and deliver a repeatable insights engine that provides competitor intelligence, market and product analysis, and sales enablement assets (e.g., battlecards) to strengthen positioning in active pursuits. • Drive Pricing IntelligenceAnalyze pricing performance, deal structures, and external benchmarks to inform pricing strategies that balance competitiveness, margin, and win probability. • Integrate Cross-Functional InsightsConnect insights across win/loss, client feedback, market trends, and pricing into a cohesive commercial intelligence framework that informs go-to-market strategy and decision-making. • Establish and Scale CapabilityStand up and continuously enhance the Commercial Intelligence function within the Demand Center, including frameworks, tools, processes, and governance to enable consistency, scalability, and impact. • Advise Senior StakeholdersDeliver clear, concise, and actionable insights to senior leadership, translating complex data into strategic recommendations that support growth priorities, pipeline conversion, and revenue performance.