Duke Careers

• Coordinate all phases of nutrition care including nutrition assessment, care planning, monitoring, education and counseling of hospitalized patients and outpatients in a variety of settings • Perform duties in support of and in compliance with performance improvement plans, JCAHO, and other licensing, accrediting, and regulatory agencies • Maintain registered dietitian (RD) status including continuing professional education per the Professional Development Portfolio • Precepting dietetic interns and provide on the job training for newly hired clinical staff • Supervising daily work of dietetic technicians, registered; provide input into evaluation but doesn't directly evaluate their performance • Writing orders for diet, supplement, enteral/parenteral nutrition and laboratory data per hospital policy

• Lead complex grants and contracts portfolio while ensuring compliance and financial integrity • Manage pre-award and post-award activities for a diverse portfolio of grants and contracts • Coordinate work and distribute assignments within the team • Advise on administrative requirements in preparing proposal submissions • Monitor compliance with agency and University regulations regarding proposals

• Responsible for accurate and complete patient accounts • Ensure all insurance requirements are met • Analyze insurance coverage and benefits • Call patients to remind them of balances due

• Guide faculty and principal investigators through the full lifecycle of sponsored projects • Manage and oversee an assigned portfolio of complex grants and contracts • Develop budgets and budget justifications; prepare and submit grants and contracts • Monitor compliance with agency and University regulations regarding submissions • Reconcile monthly budget reports and ensure proper recording of revenue

• Assesses for accuracy in the assignment of patient class (status) • Supports the medical chart audit process • Supports denials management by documenting activities related to denials adjudication • Validates authorization for all bedded patients • Manages concurrent cases to resolution • Conducts initial review and continued stay reviews • Collaborates with members of the healthcare team

• Reporting to the PRMO Senior Revenue Manager, the revenue manager coordinates activities performed by the staff responsible for charge capture, coding, charge entry, insurance follow-up, reimbursement analysis, or other PRMO functions within the assigned clinical area. • Monitor performance for staff responsible for appointment scheduling, registration, clinic check-in, and clinic collections. • Develop and prepare/utilize reports to track financial and operational performance across the entire spectrum of the revenue cycle for the assigned clinical area. • Review and recommend changes/updates to the department's charge master(s) to maintain fees at levels that maximize reimbursement. • Review and recommend changes to the department's charge capture documents to facilitate accurate and comprehensive billing in compliance with annual CPT/HCPCS and ICD-10 updates. • Identify revenue cycle problems, research/analyze data to resolve issues, identify and select alternatives to address outstanding issues, and implement solutions for improvement. • Work with financial analysts, physicians, and administrative leadership to educate and train providers and staff about coding and other outstanding revenue cycle issues. • Act as a liaison to management and staff in the designated clinical area, Patient Revenue Management Organization (PRMO); Duke University Health System (DUHS); Duke Health Integrated Practice; and third-party payers on revenue cycle activities for assigned areas. • Continuously research, monitor, provide education and implement payer regulations and guidelines related to revenue management activities of the assigned clinical area.

• Perform a variety of specialized, complex activities in the coordination of Human Resources (HR) for a large department. • Plan, coordinate, and participate in HR related programs and activities. • Investigate, document, and resolve HR problems and issues. • Serve as a primary contact for routine HR-related inquiries from managers and staff. • Review all personnel forms for completeness, accuracy, timing, and conformity to budget and policy guidelines.

Title: Director, Duke Childrens Strategic Events Location: Durham, NC United States Work Arrangement: Hybrid (On-Site and Remote mix) Requisition Number: 271885 Regular or Temporary: Regular Personnel Area: MEDICAL CENTER Job Description: School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nations top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations. Duke Health Development & Alumni Affairs (DHDAA) supports a flexible work environment by offering on-site (in office 5 days a week), hybrid (in office a minimum of 2 days a week or defined by manager), remote (work off-site 5 days a week), and flexible start and end time work arrangements. All team members must reside within a 50-mile radius of our downtown Durham office. If working a hybrid or remote schedule, individuals must have access to and maintain a secure home office environment with high-speed internet service and work collaboratively with others using a variety of technologies and tools. With approval from their manager, staff members may work a flexible schedule in terms of start/end times, while working within DHDAA's core work hours between 9:00 a.m. and 4:00 p.m. (eastern standard). At the discretion of Managers and/or Senior Leadership, staff working a hybrid, remote or flex schedule may be required to be in the office on days and/or times outside of the agreed upon schedule. Plan and coordinate complex strategic events that support the philanthropic efforts for Duke Children's. Be You. The position will be responsible for enhancing external relationships and building philanthropic pipeline through donor societies, strategic events and third-party fundraisers for Duke Children's. This position will engage a community of donors and volunteer fundraisers focused on raising dollars and awareness for Duke Children's. This individual will promote and grow our annual events, identify new events and people and organizations interested in supporting unrestricted or programmatic dollars on behalf of Duke Children's. This position reports to the Assistant Vice President for Duke Children's and Duke Cancer Institute Development. Work Arrangement - Hybrid; This is a full-time position located in Durham, NC. This is not a remote position. DEPARTMENTAL PREFERENCES/SKILLS - Minimum three (3) years event planning or volunteer management. - Excellent organizational skills and attention to detail. - Excellent verbal and written communication skills. - Ability to handle simultaneous tasks and competing priorities. - Strong interpersonal skills and comfortable interfacing with external and internal VIPs. - Ability to learn and utilize new technology platforms. - Must possess strong project and/or event management skills. - Strong communication and relationship building skills. - High level of creativity, initiative and motivation. - Strategic and innovative thinker. - Excellent oral and written communication skills. - Team orientated and collaborative. - Proven ability to develop community relationships. - Healthcare experience is a plus. - Experience with Blackbaud and digital fundraising is a plus. - Experience with Smartsheet is a plus. - Some travel, nights and weekends may be required. MINIMUM QUALIFICATIONS Education - Work requires communications, analytical and organizational skills generally acquired through completion of a bachelors degree program. Experience - Work requires five (5) years of experience in alumni affairs, public relations, fund raising, sales and promotions, marketing, student activities or a related field in order to acquire skills necessary to administer, coordinate and/or participate in general fund-raising activities and proposal development. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Be Bold. Work Performed Oversight of Duke Children's Society Annual Event (15%) Serve as a program lead for the Duke Children's Society, a leadership annual giving recognition society for donors who give $2,500 or more. - Oversee and implement logistics, including but not limited to invitation list/RSVPs, vendors, program and speakers for the annual Society Celebration event Signature Events & Campaign Oversight (55%) Provides strategic philanthropic direction on signature events and community engagement campaigns. The Director will serve as the liaison in key relationships with partners, such as donors, event sponsors, participants, foundations, board members, physicians, staff, and volunteers. - Strategically pursue mission-driven events to increase revenue to support Duke Children's, build community awareness, and attract participants and donors to support strategic pipeline development. - Manage communications plan, sponsorship solicitation strategy, event logistics, and digital platforms for signature events. - Coordinate post-event stewardship and surveys for participants. - Contribute to decisions relating to operations and budget prioritization related to events. - Work with business office to ensure processing of all event donations and registration fees. - Coordinate Children's participation in the annual Duke Health Development and Alumni Affairs Thank-a-thon stewardship event and other special donor relations events as needed. - Assist in planning and advocacy for Radiothon and the end-of-calendar-year fundraising campaign, Season of Hope. - Oversee and implement our Duke Basketball annual private practice session and watch party. - Assist with planning and orchestration of annual Duke Rides and Jump for the Children events Community Fundraising (20%) The Director will provide strategic advice on community partner and benefit event programs to increase philanthropy and community support and partnership. The director will foster partnerships with third-party fundraising events with the intent to position Duke Children's as a community philanthropic partner. - Serve as the clearinghouse for all inquiries from third party events and provide fundraising expertise. - Strategically pursue ways to increase community fundraising events and peer-to-peer fundraising activities which benefit Duke Children's. - Serve as the liaison in key relationships with local partners and offer consultation support to external events and other Children's events as needed. - Identify, cultivate and facilitate the development of a community of online fundraisers focused on raising money for Duke Children's through our peer-to-peer digital platform. Data Management & Analysis (10%) This position will establish and implement comprehensive event metrics and advise on fundraising trends to ensure a data driven approach to engagement and event work. - Analyze donor giving results, event ROI and trends. Make recommendations for appropriate gift strategies and follow-up. - Oversee metrics and data analysis for annual Radiothon - Manage data requests and coding related to critical donor groups for solicitation and stewardship. - Evaluate key performance indicators for event success measures including return on investment (ROI) and pipeline. Choose Duke. Apply today to lead impactful events and build meaningful donor connections! Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $62,694.00 to USD $107,633.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidates work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/ Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individuals age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status. Duke aspires to create a community built oncollaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Title: STAFF ASSISTANT 09, DCRI Academic Affairs Location: United States Job Description: Work Arrangement: Remote Requisition Number: 271958 Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: MEDICAL CENTER School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations. Staff Assistant (0476) Position Description and Occupational Summary: Perform responsible administrative duties of a complex and confidential nature in support of Institute activities to relieve supervisor of varied clerical and administrative responsibilities and to maintain efficiency in organizational operations. Manage office of executive level faculty. Act as a resource in decision making with a deep understanding of the organization’s business and complex obligations of the faculty leadership. Represent the executive’s interests and independently determine and prioritize scheduling. Perform administrative duties of a complex, sensitive, and professional nature in support of activities in various arenas including research, clinical, foundational and organizational, while maintaining confidentiality and discretion. Determine meeting priorities based on changing landscape and coordinate recurring faculty, fellows, senior leadership meetings. Maintain faculty and financial records as directed. ** NOTE: This position may have an opportunity to work remotely. All Duke University and Duke Health remote workers must reside in one of the following states or districts: Arizona; California; Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia or Washington, DC., Washington (State), Connecticut, Indiana, Michigan, Maine, Ohio, New Hampshire, Alabama, Kentucky, Louisiana, Oregon, Iowa, Missouri, Delaware, and Connecticut, Rhode Island, Vermont and Wisconsin. Duke does not permit Remote Work for non-exempt employees outside of North Carolina . Work Performed: Interpret new directives, policies and regulations and inform appropriate personnel of changes; make decisions on specific operating problems and issue instructions in the name of the leadership faculty as directed and seeking director feedback and support when appropriate. Control and maintain institutional files of records, reports and correspondence required for reference and efficient operation of the department; insure maintenance of up-to-date management and procedural manuals, directives and related records. Assist in the preparation of complex budgets, making recommendations and projections based on knowledge of program activities such as faculty and sponsor related activities; inform staff and director of financial status of various projects, meetings. Act as resource for various faculty support staff with questions regarding general research accounts, audit procedures, proper use and approval requirements for GL accounts. Compile data; prepare reports and proposals requiring the identification of sources, compilation, analysis and evaluation of data. This includes independent creation of clear and appropriate agenda for various faculty and executive team meetings, prioritizing issues for timely resolution and follow-up. Compose letters and statements independently requiring interpretation and application of departmental policies, procedures, rules and regulations; determine which correspondence to respond to or which to bring to supervisor's attention based on content of communication and broad knowledge of departmental programs and activities. This includes letters for staff travel to countries requiring visas to letters to clinical trial sites. Schedule and coordinate arrangements for seminars, conferences, appointments, meetings, speaking engagements; attend meetings to provide information and serve as a resource person; answer questions concerning institutional activities and transmit instructions and/or information to and from staff members; serve as liaison with administrative personnel and external agencies concerning University policies and procedures, budgetary and expense preparation and control. Arrange international steering and executive committee conferences, which may include videoconference via web-based Adobe Connect and Zoom meetings. Review reports and forms received for supervisor; check and compare with source documents and bring significant items, changes, errors or omissions to the attention of the supervisor. Identify, delegate and redirect inquiries pertaining to various groups within the institute. This requires knowledge and familiarity with organizational structure and responsibilities of various directors and assistant directors for the functional groups. Possess keen knowledge of academic structure, hierarchy, roles and personnel for the School of Medicine, departments and institutes to ensure proper protocols are in place and followed. Maintain faculty CV and NIH Biosketch in coordination with the faculty member and DCRI Spoc. Maintain Conflict of Interest disclosures and the completion of Copyright Transfer Agreements for manuscripts for various high impact factor journals. Oversee and process travel expenses for timely submission and reimbursement for Duke and vendors, maintaining budget expenditures, correct coding, and submission for accounting using Concur. Maintain accurate procurement card activity for review by the SoM Finance’s office. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. REQUIRED QUALIFICATIONS AT THIS LEVEL: EDUCATION/TRAINING: Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field. EXPERIENCE: Work generally requires four years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities. This is a Hybrid Position. COMPETENCIES: Needs to be articulate with professional presentation and demeanor Prefer medical, clinical or research experience Needs track record of good decision-making skills and good judgment Needs 4 years of experience working with manager level executives or higher. Must be able to multi-task in a fast-paced environment. BASIC SKILLS Proficiency in Outlook, Word, Excel, PowerPoint required Minimum Qualifications Education Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in administrative support or a related business field. Experience Work generally requires four years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, andbudgetary/accounting activities. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE Degrees, Licensures, Certifications Work generally requires four years of related secretarial/clerical experience to acquireskills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $19.80 to USD $30.63. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities.

• Provide outpatient telehealth care for adolescents and adults requiring tobacco use treatment • Work collaboratively within a multidisciplinary team to deliver direct patient care • Attend on-site meetings approximately six times per year • Document clinic, telehealth, and other patient encounters in the Epic (Maestro) system • Participate in basic science and clinical research projects conducted by the supervising physician • Train new personnel • Participate in teaching medical students, nursing students, physician assistant students, and other health professionals