Role Description We are seeking an experienced Senior Account Manager to manage a portfolio of captive insurance clients. This role is a senior individual contributor position with responsibility for financial oversight, regulatory compliance, governance support, and day‑to‑day client relationship management. The successful candidate will work independently while collaborating closely with internal teams and external service providers to deliver high‑quality, compliant, and responsive client service. How you'll make an impact - Client & Portfolio Management - Serve as the primary point of contact for a portfolio of captive insurance clients - Collaborate with clients, brokers, and their risk management advisors to design and implement captive programs - Build trusted relationships with clients and provide clear, timely guidance on all captive‑related matters - Deliver a high standard of customer service to clients and service providers - Financial & Regulatory Oversight - Monitor client cash flow and prepare or review financial statements, management reports, and budgets - Compile, consolidate, and analyze financial information for captive clients - Prepare or review regulatory filings and ensure ongoing compliance with captive insurance regulations - Support client business plan changes and communicate with captive regulators - Governance & Board Support - Prepare or review materials and present at captive Board of Director meetings - Clearly explain accounting and financial concepts to non‑finance stakeholders - Service Provider & Internal Coordination - Coordinate with auditors, actuaries, attorneys, regulators, and other service providers - Facilitate annual captive audits, including gathering documentation and supporting timely completion and filing - Partner with internal and external teams to support annual insurance policy renewals and to implement captive program changes - Team Collaboration - Work effectively within a team environment to support shared client and business objectives - May provide guidance or oversight to other team members without formal people‑management responsibility Qualifications - Bachelor’s degree in accounting, finance, risk management, or a related business field - 5+ years of relevant experience in captive management, accounting, insurance or finance - Advanced proficiency in Microsoft Excel, Word, and PowerPoint - Strong written, verbal, and organizational skills - Ability to manage multiple priorities in a deadline‑driven environment Requirements - CPA, ACI, MBA, or other relevant professional certification (preferred) - Familiarity with insurance contracts, risk financing, and risk management concepts is desirable. Designations such as ARM, CIC, or CRM. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

• Understand customers' marketing and communication goals to precisely scope their needs and priorities in terms of strategy and measurement • Be accountable for its customers portfolio, report on customer accounts’ health and join regular account reviews with clients to ensure regular communication around priorities, reporting, data, needs, and ultimately ensure renewals • Ensure that appropriate client contacts, documentation, reviews, reports, and risk are added to Salesforce and are kept up-to-date regularly • Make sure to deliver customers’ reports & analysis on time, responsible for customers training and proactively communicate on product improvements, data update, etc. • Collect customer needs and share feedback around new KPIs and measurement analyses to internal teams, piloting new developments alongside customers • Identify opportunities for upsell and cross sell. Nurture them through handover to the sales team, and support the pre-sales process as a data and consulting expert • Be an expert on platform functions and data to become a strategic advisor for clients, continuously driving value and ROI- connecting their goals to outcomes and developing relationships with multiple stakeholders and customer teams • Identify trends and patterns in datasets to build detailed and insightful reports, utilizing quantitative and qualitative analyses to make recommendations around brand performance • Present actionable reports to customers, acting as a thought leader to make recommendations around their brand performance • Be an expert and evangelist of Launchmetrics’ unique measurement methodology

Role Description MGID is seeking an ambitious Publisher Acquisition Specialist to expand our network of mid-market and regional publishers across North America. This is a unique opportunity to break into the AdTech industry, work directly with digital media businesses, and play a key role in MGID's publisher growth strategy. You'll be responsible for identifying, reaching out to, and building relationships with mid-sized publishers, helping them grow their revenue through MGID's advertising solutions. If you enjoy outreach, relationship-building, and creating opportunities from scratch while making a visible impact at a fast-growing global company, we'd love to hear from you. - Identify, prospect, and close new digital publisher partnerships across the US — regional news outlets, content sites, and performance-driven digital media. - Negotiate partnership terms at multiple stakeholder levels — establish strong business relationships, present monetization models, and close deals on terms that work for both sides. - Conduct discovery calls, real-time meetings, and product presentations with prospective publishing partners; apply a range of sales approaches to move deals forward. - Understand each publisher's monetization goals and position MGID's native ad solutions as a measurable revenue growth opportunity. - Run high-volume outreach campaigns using HubSpot and other tools to build and manage your pipeline from first contact to signed agreement. - Track outreach activity, pipeline stages, and revenue projections in CRM. - Closely collaborate with Publisher Success and Demand Sales teams throughout the partnership lifecycle — from first contact through onboarding and beyond. Qualifications - 2+ years of experience in AdTech, with a focus on publisher growth, acquisition, or partnerships in the US market. - Knowledge of HubSpot and outreach tools — you've built sequences, managed pipelines, and tracked funnel performance. - Experience conducting outreach to digital publishers and converting conversations into signed partnerships. - Solid understanding of publisher needs: monetization, engagement, UX, insights, and below-the-article ad strategy. - Existing network of US digital publishers and experience negotiating complex partnership deals. Requirements - Experience with programmatic advertising and native ad platforms. - Track record of quota attainment or consistent top performance in B2B sales. - Familiarity with outreach sequencing tools beyond HubSpot. Benefits - Base salary: $65,000–$90,000, commensurate with experience. - Quarterly performance bonus. - Health benefits are activated after your first month of employment. - Paid time off. - 100% remote — work from anywhere in the United States. - Access to industry conferences and publisher events across the US.

• Own retention and churn prevention strategy and operations end-to-end — develop and continuously improve data-driven programs and communications in close partnership with operations, marketing, and product teams. • Build program and infrastructure from the ground up where none currently exists, identifying multiple pathways to drive member value and retention outcomes • Architect workflows, escalation paths, and touchpoints that deliver consistent, high-quality experiences • Lead and develop a multifunctional member services team through scale, maintaining service quality and team engagement throughout • Identify revenue opportunities associated with member retention and satisfaction initiatives; demonstrate clear linkage between retention metrics and business impact in leadership reporting • Serve as a cross-functional connector between care teams, product, and marketing — running recurring forums to surface member insights and align on priorities • Design and iterate on SOPs, tooling assessments (including CRM, member engagement platforms, and workflow tooling), and reporting frameworks that support operational scale • Partner closely with product on workflow mapping and feature development to reduce operational friction and improve member retention • Build and deliver internal training programs and change management resources that drive workflow adoption and long-term sustainability • Other duties as assigned