• Develop Win/Loss IntelligenceEstablish and execute a structured win/loss analysis program to identify drivers of outcomes across deals, including wins, losses, and disengagements, and translate findings into actionable recommendations that improve sales effectiveness. • Lead Voice of the Client (VoC) InsightsPartner with program execution and client health teams to synthesize ongoing client feedback (including NPS and other VoC inputs), identify trends, and highlight opportunities to improve client retention, advocacy, and lifetime value. • Build Competitive Intelligence CapabilityDesign and deliver a repeatable insights engine that provides competitor intelligence, market and product analysis, and sales enablement assets (e.g., battlecards) to strengthen positioning in active pursuits. • Drive Pricing IntelligenceAnalyze pricing performance, deal structures, and external benchmarks to inform pricing strategies that balance competitiveness, margin, and win probability. • Integrate Cross-Functional InsightsConnect insights across win/loss, client feedback, market trends, and pricing into a cohesive commercial intelligence framework that informs go-to-market strategy and decision-making. • Establish and Scale CapabilityStand up and continuously enhance the Commercial Intelligence function within the Demand Center, including frameworks, tools, processes, and governance to enable consistency, scalability, and impact. • Advise Senior StakeholdersDeliver clear, concise, and actionable insights to senior leadership, translating complex data into strategic recommendations that support growth priorities, pipeline conversion, and revenue performance.

• Lead implementation of priority programs, initiatives, and strategic projects. • Manage cross-functional work across Programs, Political Strategy, Communications, Advising, Development, Finance, and Operations. • Build and maintain relationships with partners, movement leaders, and stakeholders. • Coordinate convenings, trainings, briefings, and strategic meetings. • Develop implementation plans, project timelines, and accountability systems. • Translate partner insights and field intelligence into strategic recommendations. • Support donor engagement, strategic communications, and organizational planning efforts.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Corporate Solutions The Product & Commercialization Strategy, Corporate Solutions, will be responsible for identifying, developing, and delivering issuer- and client-centric product solutions across the Middle East & Africa (MEA), aligned to both regional and global priorities. This role will drive the growth and differentiation of Mastercard's Commercial Solutions portfolio by bringing new products, partnerships, and value-added services to market, while developing commercialization strategies that accelerate adoption and revenue growth. The successful candidate will operate at the intersection of product, sales, partnerships, and strategy, translating market opportunities into scalable solutions and commercial outcomes across Business, Corporate, and Government segments. The role is responsible for supporting the development and execution of initiatives that generate incremental sales volume, revenue growth, and competitive differentiation for Mastercard and its customers, while serving as a key link between regional market needs and global product priorities. Key Responsibilities 1. Product Strategy & Innovation• Lead the regional rollout and adoption of global Corporate Solutions products, acting as the primary feedback bridge between regional markets and global product teams.• Identify, evaluate, and launch new products, partnerships, and value-added services across the Corporate Solutions portfolio, including co-brands, rewards, and differentiated customer value propositions.• Develop business cases, market assessments, and go-to-market strategies to support product expansion and innovation priorities. 2. Commercialization & Sales Enablement• Develop commercialization strategies, sales plays, and value propositions that enable Business Development teams to accelerate growth across key customer segments and use cases.• Identify and scale best practices from global and regional markets, translating them into repeatable and actionable growth opportunities.• Partner closely with sales teams on strategic opportunities, customer engagements, proposal responses, and solution positioning while monitoring market trends and competitive activity. 3. Ecosystem Development & Strategic Growth• Identify and develop growth opportunities across the broader B2B payments ecosystem, including fintechs, ERP providers, expense management platforms, and strategic partners.• Drive strategic initiatives and partnership opportunities that expand market reach, solution capabilities, and revenue growth.• Serve as a thought partner to regional leadership on business growth, market expansion, ecosystem strategy, and innovation priorities. Preferred Experience• 10+ years of experience across product management, strategy consulting, commercialization, business development, or payments.• Strong understanding of commercial payments, corporate cards, treasury, expense management, accounts payable, and B2B payment ecosystems.• Demonstrated experience launching products, developing go-to-market strategies, and driving cross-functional initiatives.• Strong commercial acumen with the ability to translate market opportunities into scalable business outcomes.• Exceptional stakeholder management, executive communication, and influencing skills.• Experience working across global, regional, and market-level teams in a highly matrixed environment. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Symmetrio is recruiting a Director of Professional Services for our customer, a rapidly growing international healthcare technology organization focused on advanced healthcare technology solutions for complex cancer workflows. This is a senior leadership role responsible for overseeing customer onboarding, technical implementations, application support operations, escalation governance, and service quality standards within a regulated healthcare SaaS environment. The Director of Professional Services will partner closely with Customer Success, Product, Software Engineering, Platform, and Clinical teams to ensure the delivery of secure, predictable, and high-quality technology services to customers. As the senior leader responsible for customer-facing technical service operations, the Director of Professional Services will establish structured frameworks, define service standards, manage executive-level escalations, and build a high-performing technical service team. The position will report to the VP of Technology & Security. This Is a full-time remote position. Ideal candidate will be based In Central or Western United States.