• Responsible for managing the development and execution of a plan to deliver the profitable execution of the commercial objectives for assigned states • Manages the execution of Campari Sales plans through Distributors • Supports the Division Vice President in the setup and execution of regular Distributor Management meetings • Develops and implements plans and activities for Distributor Management compliance • Conduct monthly Distributor sales meetings, presenting Campari national and local programs • Develops strong working relationships with key accounts • Identifies new key account opportunities and develops compelling selling stories • Prepares volume and resource plans detailed by period and deal • Responsible for managing the State P&L within an assigned budget • Trains and develops direct report(s) to reach a “best in class” sales force.

Role Description We are looking for motivated candidates who thrive in a fast-paced, high-growth environment to join our Customer Success team. In this role, you will help deliver an excellent experience to prospective and current brokers and policyholders, with a particular focus on supporting customers across Germany and the broader European market (with a focus on the DACH region). We believe that when our customers succeed, we succeed. The ideal candidate will have experience identifying customer needs and helping resolve them in a complex, evolving business environment — from product education and platform guidance to administrative and transactional support. If you bring a positive, solutions-oriented mindset and genuinely enjoy helping others, we’d love to hear from you. This is a full time, remote-first position, that can be based anywhere in Germany. Responsibilities - Respond to inbound questions and requests from prospective and current customers via live chat, email, and occasionally by phone. - Ensure brokers and policyholders receive the support they need by partnering closely with Coalition’s sales, security, insurance, and claims teams. - Educate customers on Coalition’s products, including our online quoting platform for brokers and our cybersecurity platform for insureds. - Act as a first point of contact for customers and help route, coordinate, and resolve issues efficiently across internal teams. - Support business development and underwriting teams by helping deliver a high-quality customer experience from first contact through ongoing service. - Work cross-functionally to identify recurring customer pain points and help improve processes, workflows, and product experience. - Provide thoughtful, professional support in a regulated insurance environment serving customers across multiple markets. Qualifications - 1+ year of experience in insurance customer support, customer service, customer success, broking, underwriting, or a similar client-facing role. - Prior experience working in the insurance sector (or insurance-related businesses) will be given priority. - A proven track record working with the German or broader European commercial insurance market (especially DACH region - Germany, Austria, Switzerland) is expected. - Must be fluent in English and German, both in oral & written communication. - Strong written and verbal communication skills, with the ability to explain products, processes, and next steps clearly to customers. - Highly resourceful, organised, and comfortable working in a dynamic, scaling business. - Ability to manage competing priorities while maintaining a high standard of customer care. Bonus Points - Experience working within the German or broader European commercial insurance market (especially DACH region - Germany, Austria, Switzerland). - Additional language skills, including German. - Familiarity with the local commercial insurance ecosystems. - Cybersecurity knowledge. - Cyber insurance knowledge. - Experience supporting customers across multiple countries, teams, or regulatory environments. Benefits - 100% public healthcare coverage. - 30+ paid holidays. - Annual home office stipend. - Statutory pension. - Mental & physical health wellness programs. - Competitive compensation and opportunity for advancement.

Role Description Kevel is looking for a Technical Product Enablement Manager to be the bridge between our product and the teams who bring it to market. Reporting to the Chief Product Officer, you'll own how product knowledge flows through the business from the moment a feature ships to the moment a seller confidently demos it, a CSM answers a tricky adoption question, or a marketer writes copy that actually reflects what the platform can do. This is a role for someone who loves making complex products understandable. You'll build and maintain the systems, content, and programs that keep our commercial teams sharp on a fast-evolving platform. This includes documentation, enablement programs, sales collateral, and product marketing materials with AI-augmented workflows at the core of how you scale. You'll work cross-functionally with Product, Sales, CS, Solutions Architecture, and Marketing. If you're equal parts translator, builder, and systems-thinker and you get energy from turning product complexity into commercial clarity, we'd love to hear from you. Qualifications - 4+ years of experience in product enablement, product marketing, technical writing, or a related role — ideally within B2B SaaS, adtech, or retail media - A track record of building and maintaining product documentation or enablement content libraries at scale, with strong instincts for keeping content current rather than letting it drift - Exceptional written communication skills, with the ability to translate complex technical capabilities into clear, compelling language for commercial audiences - Hands-on experience with AI tools for content creation and workflow automation, and genuine enthusiasm for experimenting with new ways of working - Strong cross-functional collaboration skills — you're comfortable working with everyone from engineers and PMs to AEs and CS leaders, and you know how to surface what each group needs from the other - Experience designing and delivering training or onboarding programs, with an understanding of how adults actually learn and retain product knowledge - Familiarity with enablement and documentation tooling (e.g., Notion, Confluence, Highspot, Guru, or similar) and the judgment to evolve a tooling stack as needs change - A data-informed mindset — you measure whether enablement is working and iterate based on what you find - Comfort with ambiguity and a bias toward action; you can spot a knowledge gap and close it without waiting for a perfect brief - Bonus: experience in adtech, retail media, or programmatic advertising, or exposure to go-to-market planning for product launches Requirements - Own the end-to-end product knowledge base, maintaining accurate documentation that reflects the current state of the platform across all product areas - Partner with PMs to capture feature context at the point of build, ensuring release notes, internal briefs, and enablement materials land alongside every significant delivery - Develop scalable systems for keeping enablement content current — owning its lifecycle, not just its creation - Champion the use of AI tooling to streamline documentation processes, from generating first drafts of release notes and feature summaries to maintaining consistency across a large and evolving content library - Design and run onboarding and upskilling programs that reduce time-to-competency for commercial teams on new and updated product capabilities - Build and maintain a library of battlecards, positioning guides, demo scripts, and objection-handling frameworks in close collaboration with Sales and CS leadership - Identify where teams are losing deals or struggling with adoption due to product knowledge gaps, and close those gaps systematically - Drive adoption of self-serve resources so commercial teams can find answers independently, reducing ad hoc pull on engineering and product bandwidth - Partner with marketing to develop and refine product marketing materials — one-pagers, capability overviews, landing page copy, and launch collateral — ensuring they accurately reflect product reality and resonate with target buyers - Act as the product-to-market translation layer, ensuring messaging is grounded in genuine capability - Contribute to go-to-market planning for major releases, aligning internal enablement timing with external marketing moments - Experiment with and embed AI-assisted workflows across the enablement function, reducing manual overhead as the platform evolves - Establish best practices for AI use in content creation, balancing speed with accuracy and brand voice - Serve as the connective tissue between Product, Sales, CS, Solutions Architecture, and Marketing — surfacing knowledge gaps and feedback loops in both directions - Work closely with the CPO and PMs to shape how product strategy and roadmap direction is communicated across commercial functions - Own and evolve the internal tooling stack used for enablement, including documentation platforms, demo environments, and training delivery Benefits - Fully Remote Team: We are a 100% remote work environment with employees located around the world. - Flexible Working Hours: We trust our employees to communicate with their managers, and work when they work best. - Comprehensive Health Benefits: Kevel provides 100% employer paid medical benefits for our employees and their children, plus comprehensive, affordable coverage for all other dependents. - Savings opportunity for the Future: Kevel offers retirement savings plans with employer contributions. - Rest and Relaxation: Unlimited personal time off and Paid Holidays + a Kevel Holiday Break (from 12/24 - 1/1 every year). - Kevelfest: Our annual corporate retreat! The entire Kevel team gets together once a year for a four-day in-person event filled with collaboration, team building, celebration, and fun! - Home Office Stipend: You’ll receive a new Windows or Mac machine (your choice) + a $500 (or equivalent currency) home office allowance. - Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families. - Free press benefits: You’ll receive a $300 (or equivalent currency) annual allowance to subscribe to the news source of your choice. - You’ll work with an award-winning team! - Full transparency: We embrace transparency and encourage you to read more about what we value through our Company Constitution and Employee Bill of Rights.

Role Description We are seeking an experienced Delivery Manager to lead the successful operational delivery of education and learning programmes. This role is responsible for managing cross-functional delivery teams, driving high-quality learner experiences, supporting stakeholder relationships, and ensuring programmes are delivered efficiently and effectively. The successful candidate will play a key role in continuous improvement, operational excellence, and achieving positive learner outcomes. Key Responsibilities - Develop and implement effective processes to support high-quality programme delivery - Lead and manage programme coordinators, facilitators, mentors, and other delivery team members - Act as the escalation point for complex programme and learner-related challenges - Collaborate with learner support teams to ensure excellent participant outcomes - Coordinate facilitators and mentors to ensure successful programme delivery - Support the recruitment, onboarding, engagement, and retention of facilitators - Monitor programme performance and analyse operational data to identify improvements - Build and maintain strong relationships with key stakeholders and programme partners - Work collaboratively across teams to achieve delivery objectives and shared outcomes - Identify, prioritise, and manage operational risks throughout programme delivery - Contribute to the development of scalable systems, processes, and operational assets - Represent programme needs and stakeholder feedback in planning and operational discussions Qualifications - Demonstrated experience managing programme delivery within higher education, professional learning, training, or related environments - Experience leading and developing multidisciplinary teams - Strong operational management and process improvement capabilities - Demonstrated ability to resolve complex challenges and manage escalations effectively - Experience working with mentors, facilitators, coaches, or learner support professionals - Strong stakeholder management and relationship-building skills - Excellent analytical, reporting, and decision-making abilities - Ability to identify and manage operational risks proactively - Strong communication and collaboration skills across diverse stakeholder groups - Demonstrated commitment to delivering exceptional learner, customer, or participant experiences - Ability to work effectively in fast-paced and evolving environments - Experience balancing quality outcomes with commercial and operational objectives Benefits - Collaborative, people-centred performance culture - Opportunities to grow in a fast-paced environment - Exposure to innovative learning and development programmes - Opportunity to contribute to meaningful learner and career outcomes Our Recruitment Process - Application Submission: Complete the online form and answer brief application questions. - Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist. - Video Interview Stage: You will be invited to record short responses to 3 to 4 role specific questions. - Live Interviews: Shortlisted candidates join first round interviews and, where applicable, further rounds depending on the role. - Final Shortlist and Verification: Reference and background checks are completed. - Offer and Contracting: Successful candidates receive formal offers and contract documents. - Pre boarding and Onboarding: Once accepted, you will complete a pre boarding process before officially joining your employing organisation within the Employer Group.