• Serve as the key point of contact and Account manager for assigned airline clients and vendor couriers within the Bags, Inc. logistics line of business • Develop and maintain strong, positive relationships with client representatives, proactively anticipating their needs and building long-term trust • Lead the creation and presentation of quarterly business reviews (QBRs) and other regular performance reports to airline clients, translating complex data sets into actionable insights • Oversee the day-to-day operations of vendor couriers, ensuring adherence to rigorous performance standards and service level agreements (SLAs) • Communicate effectively with employees and clients to ensure fulfillment of performance requirements • Seek and implement opportunities to leverage AI and other technologies to streamline workflows, improve operational costs, and enhance the customer experience, such as improving ETA delivery windows • Partner with Product and Engineering teams to advocate for operational efficiencies and client-requested features • Navigate complex escalations from high-value clients while handling multiple priorities simultaneously

• Collaborate with the Director of Sales, North America to develop and execute sales strategy and plan in accordance with company directives. • Must identify and address potential barriers to the appropriate integration and adoption of designated products and the ability to identify potential new customers and opportunities. • Responsible for sales and customer support in a designated territory. • Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers. • Completes a thorough analysis of the territory and identifies key target accounts. • Responsible for generating and following-up on sales leads. • Monitors competition by gathering information and share with marketing team. • Builds relationships daily with multiple customers within an account and keeps them informed of supply/inventory. • Resolve customer complaints by investigating problems and making recommendations to management. • Supports market development efforts to increase the number of patients available to receive our treatment. • Supports Director of Marketing and VP Clinical Engagement in the execution of education programs for physicians and other health professionals involved in the use of metra in order to accelerate the adoption rate. • Foster and maintain strong customer relationships by understanding their needs via professionalism and excellent interpersonal skills which routinely involve virtual and large in-person presentations. • Work cohesively with Clinical Specialists, marketing, medical, leadership, and overall matrix team to meet customer needs. • Participate in trade shows, conferences, and other industry events to represent the company and its products. • Ability to prioritize and comfortably manage a large geography requiring routine air travel and overnights. • Adhering to the letter and spirit of OrganOx’s Code of Conduct and all other company policies.

• Design and execute ABM plays across acquisition, competitive displacement, and named accounts • Build and manage tiered target account lists using data sources like Demandbase, ZoomInfo, and intent signals • Translate strategy into clear, actionable weekly plans (accounts, plays, owners) • Orchestrate multi-channel campaigns including paid media, outbound sequences, direct mail, events, and executive roundtables • Partner cross-functionally with Sales, SDRs, Demand Gen, and Digital teams to drive coordinated account engagement • Map buying committees within target accounts to refine messaging and outreach • Own reporting on pipeline sourced/influenced, account engagement, and campaign performance

Role Description PIC North America, a Genus Company, has an exciting opportunity for a highly motivated Key Account Manager to join our team. In this role, you will be responsible for building, maintaining, and strengthening relationships with key customers while effectively communicating and delivering the PIC value proposition to drive revenue and profitability. You will also partner closely with the Key Account Director to support the development and execution of strategic customer initiatives aimed at achieving both customer objectives and financial targets. This position is ideally based in the Mid-West region or the state of North Carolina, USA, and requires approximately 50% domestic travel. The salary for this position starts at $150,000 USD. - Support the Key Account Director in the development of the strategic customer initiatives to deliver/achieve profit targets and customer goals. - Develop and maintain favorable relationships with new clients to increase revenue. - Maintain and enhance relationships with key accounts to drive revenue and profit growth. - Identify Customer Needs: Use analytical thought to recommend product or services enhancements or modifications to identify innovative solutions to improve customer satisfaction and sales potential. - Work with all customer interfaces within accounts to influence, develop and implement improved ways of realizing the full genetic performance potential in customer farms. - Prepare and manage the annual budget for area of responsibility, monitor and adjust sales operations as appropriate to meet forecasts. - Negotiate, sustain and renew customer contracts, ensuring customer satisfaction and loyalty. - Communicate and sell the value proposition effectively to key industry contacts, including customer and prospects, to drive business growth. - Identify, target and convert prospects and opportunities to new business. - Due to specialized knowledge, typically leads teams/projects to grow business and gain market share leading by example. - Inform customers regarding new product/service offerings and pricing. - Develop an account plan and effectively utilize internal resources to implement necessary actions to achieve growth and profitability in assigned accounts and area of responsibility. - Create, monitor and adjust lead generation plans to maintain a robust sales opportunity pipeline. - Business Intelligence: Research market trends; maintain current awareness of industry and competitor information and analyze data and sales statistics. - Reporting: Prepare and present reports to stakeholders regarding the current status of the Company's relationships with key accounts. - Travel approximately 50%. Qualifications - Bachelor’s degree in Animal Science or a related field. - 12+ years of experience in swine sales, including a strong understanding of production metrics, business impact, and financial management. - Proven track record of developing, managing, and delivering against annual budgets, as well as successfully leading cross-functional account teams. - Minimum of 3 years of experience using Microsoft Office Suite and CRM/sales platforms, including Dynamics, Power BI, and Customer Engagement tools. - Demonstrated ability to build and maintain strong relationships with key accounts and stakeholders at multiple levels within customer organizations. - Strong negotiation, influencing, and contract management skills, with the ability to drive mutually beneficial outcomes. - Proven strategic thinking and account planning capabilities, including identifying growth opportunities, managing pipelines, and executing customer-specific strategies. - Excellent communication and presentation skills, with the ability to clearly articulate value propositions and deliver impactful customer engagements. - Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and translate insights into actionable solutions. - Ability to work independently while collaborating effectively across internal functions such as technical, operations, and commercial teams. - High level of organization and time management skills, with the ability to manage multiple priorities in a fast-paced environment. - Authorized to work in the U.S. without sponsorship. Benefits - Competitive salary. - Health, dental, vision, FSA/HSA. - Long and short-term disability. - 401K. - Tuition reimbursement. - Paid holidays and ETO (earned time off). - Opportunities for growth. Company Description Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. PIC currently supplies over 70% of the world’s top pork producers. We directly employ people in 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Our vision is clear: Pioneering animal genetic improvement to help nourish the world.