Metropolis Technologies

• Serve as the key point of contact and customer success manager for assigned airline clients and vendor couriers within the Bags, Inc. logistics line of business • Develop and maintain strong, positive relationships with client representatives, proactively anticipating their needs and building long-term trust • Lead the creation and presentation of quarterly business reviews (QBRs) and other regular performance reports to airline clients, translating complex data sets into actionable insights • Oversee the day-to-day operations of vendor couriers, ensuring adherence to rigorous performance standards and service level agreements (SLAs) • Communicate effectively with employees and clients to ensure fulfillment of performance requirements • Seek and implement opportunities to leverage AI and other technologies to streamline workflows, improve operational costs, and enhance the customer experience, such as improving ETA delivery windows • Partner with Product and Engineering teams to advocate for operational efficiencies and client-requested features • Navigate complex escalations from high-value clients while handling multiple priorities simultaneously

• Serve as the key point of contact and Account manager for assigned airline clients and vendor couriers within the Bags, Inc. logistics line of business • Develop and maintain strong, positive relationships with client representatives, proactively anticipating their needs and building long-term trust • Lead the creation and presentation of quarterly business reviews (QBRs) and other regular performance reports to airline clients, translating complex data sets into actionable insights • Oversee the day-to-day operations of vendor couriers, ensuring adherence to rigorous performance standards and service level agreements (SLAs) • Communicate effectively with employees and clients to ensure fulfillment of performance requirements • Seek and implement opportunities to leverage AI and other technologies to streamline workflows, improve operational costs, and enhance the customer experience, such as improving ETA delivery windows • Partner with Product and Engineering teams to advocate for operational efficiencies and client-requested features • Navigate complex escalations from high-value clients while handling multiple priorities simultaneously

• Serve as the "General Manager" of the post-launch relationship for Metropolis’ most prestigious, technology-enabled airport partners • Ensure the Metropolis Vision platform and comprehensive suite of airport technology products are deeply integrated into each airport’s financial, operational, and commercial ecosystem • Act as primary tech and commercial advisor for airport executives and stakeholders • Lead MBRs and QBRs to align the Metropolis roadmap with airport capital, passenger, and digital strategies • Identify and execute opportunities to expand the Metropolis footprint within existing airport accounts • Drive upsell and cross-sell initiatives across TNC lot management, valet automation, employee parking, Bags, reservations, digital identity, and security products • Act as the high-level liaison between client leadership and Metropolis Product, Engineering, and Technical Operations teams • Translate and prioritize complex client needs into product features, ensuring compliance with non-negotiable airport requirements like audit compliance, revenue reconciliation, and CRM/marketing tool integrations • Partner with the New Mobility team to transition traditional airports into multimodal mobility hubs and integrate next-generation systems into the core Vision platform • Collaborate with airport CFOs and accounting departments to ensure seamless revenue reporting and guarantee 100% audit-ready financial transparency across all integrated platforms

Who we areThe real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it. Who you areMetropolis is seeking a strategic and dynamic Director, Business Development to join our fast-growing team. As a key individual contributor, you will own a regional territory, driving net-new business and negotiating deals. This is an exciting opportunity to play a pivotal role in expanding Metropolis's presence as we revolutionize parking and beyond with cutting-edge AI and computer vision technology. You'll leverage your relationship-building skills and network to drive growth and impact. What you'll do - Own the full sales cycle in your assigned regional territory (Hawaii) from prospecting and relationship development to negotiation and close - Identify and develop net new business opportunities through multiple lead generation channels including cold outreach and networking events - Use a consultative approach to uncover pain points and translate them into customized, solution-oriented proposals - Lead client presentations, including discovery sessions and proposal delivery - Build upon and create new relationships across key stakeholder groups - Work cross functionally with teams on underwriting and financial modeling - Collaborate with cross-functional teams such as marketing, operations, and legal to align efforts to overall business goals - Monitor and manage pipeline development and sales performance metrics in CRM to drive continuous improvement - Stay up to date on industry trends and emerging technologies to inform business development strategies and initiatives - Travel regionally to support clients and prospecting as needed What we're looking for - 8+ years in B2B business development, sales, or related roles - Experience selling into asset managers, ownership groups, or other real estate partners - Demonstrated ability to create new relationships and leverage existing ones to generate opportunities and accelerate deal velocity - Strong understanding of P&L and creative deal structuring - Proven track record of meeting or exceeding quota in net-new, greenfield territories - Skilled in managing complex, multi-threaded deals with strong negotiation and closing capabilities - Apply a creative approach to communicating value propositions across diverse audiences - Data-literate with experience in pipeline management and forecasting - Proficient in sales tools and CRM platforms, such as Salesforce - Ability to travel regionally While not required, these are a plus: - Experience selling within the proptech, mobility, or related industries When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $180,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Who we areThe real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it. Who you areMetropolis is seeking a strategic and dynamic Director, Business Development to join our fast-growing team. As a key individual contributor, you will own a regional territory, driving net-new business and negotiating deals. This is an exciting opportunity to play a pivotal role in expanding Metropolis's presence as we revolutionize parking and beyond with cutting-edge AI and computer vision technology. You'll leverage your relationship-building skills and network to drive growth and impact. What you'll do - Own the full sales cycle in your assigned regional territory (Hawaii) from prospecting and relationship development to negotiation and close - Identify and develop net new business opportunities through multiple lead generation channels including cold outreach and networking events - Use a consultative approach to uncover pain points and translate them into customized, solution-oriented proposals - Lead client presentations, including discovery sessions and proposal delivery - Build upon and create new relationships across key stakeholder groups - Work cross functionally with teams on underwriting and financial modeling - Collaborate with cross-functional teams such as marketing, operations, and legal to align efforts to overall business goals - Monitor and manage pipeline development and sales performance metrics in CRM to drive continuous improvement - Stay up to date on industry trends and emerging technologies to inform business development strategies and initiatives - Travel regionally to support clients and prospecting as needed What we're looking for - 8+ years in B2B business development, sales, or related roles - Experience selling into asset managers, ownership groups, or other real estate partners - Demonstrated ability to create new relationships and leverage existing ones to generate opportunities and accelerate deal velocity - Strong understanding of P&L and creative deal structuring - Proven track record of meeting or exceeding quota in net-new, greenfield territories - Skilled in managing complex, multi-threaded deals with strong negotiation and closing capabilities - Apply a creative approach to communicating value propositions across diverse audiences - Data-literate with experience in pipeline management and forecasting - Proficient in sales tools and CRM platforms, such as Salesforce - Ability to travel regionally While not required, these are a plus: - Experience selling within the proptech, mobility, or related industries When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $180,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.