Charger Logistics Inc logo
Charger Logistics Inc

In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability. We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you. We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.

Logistics Account Specialist

Location

United States

Posted

8 days ago

Salary

0

Seniority

Mid Level

Job Description

Logistics Account Specialist

Charger Logistics Inc

Role Description Charger Logistics Inc. is seeking a dedicated Customer Success Manager - Logistics to join our dynamic team. In this role, you will act as the primary point of contact for our valued customers, fostering strong relationships and ensuring seamless communication to meet both daily operational needs and long-term business goals. You will collaborate closely with internal teams to guarantee customer satisfaction, support sales efforts, and contribute to the continuous improvement of our service offerings. - Develop and maintain strong, trusting relationships with customers to understand their logistics requirements. - Coordinate with internal teams, including sales, operations, and implementation, to deliver comprehensive and effective logistics solutions. - Manage customer expectations and proactively address any issues or concerns to ensure high levels of satisfaction. - Participate in the preparation and review of proposals, pricing, and rate analyses to support customer bids and ensure profitability. - Monitor market trends and competitor activities to identify opportunities for improvement and business growth. - Maintain accurate records of customer interactions, sales activities, and project progress. - Support the sales team in identifying new business opportunities and expanding existing accounts. Qualifications - Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. - Minimum of 3 years experience in customer success, account management, or sales within the logistics or transportation industry. - Strong communication and interpersonal skills with a customer-focused approach. - Proven ability to manage multiple projects and priorities effectively. - Excellent problem-solving and analytical abilities. - Proficient in CRM software and Microsoft Office Suite. - Ability to work independently as well as collaboratively within a team environment. - Detail-oriented with strong organizational skills. Benefits - Competitive Salary - Healthcare Benefit Package - Career Growth - 401k

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