• Lead overall account strategy, ensuring alignment between client business objectives, marketing initiatives, and executional plans. • Oversee integrated, multi-channel campaigns from planning through launch, optimization, and performance analysis. • Serve as a strategic partner to senior client stakeholders, providing proactive guidance, insights, and growth recommendations. • Drive initiatives that support client acquisition, retention, brand awareness, and revenue growth goals. • Identify opportunities for innovation, testing, and continuous improvement across programs and campaigns. • Act as the primary escalation point for clients, resolving issues quickly while maintaining strong relationships. • Oversee budget governance across large-scale engagements, including forecasting, pacing, reconciliation, and profitability management. • Manage scopes of work to ensure alignment with client objectives, agency resources, and financial targets. • Maintain accurate revenue tracking and partner with finance and operations to ensure financial health across accounts. • Develop and oversee measurement frameworks that connect campaign performance to broader business outcomes. • Lead and mentor cross-functional teams, fostering collaboration, accountability, and high-quality delivery. • Continuously evaluate team structure and workflows to improve efficiency, strengthen performance, and support team development.

• Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all times • Act as a subject matter expert on Doxel’s products and help drive the construction industry forward • Share best practices and guide customers through technology adoption to improve efficiency and help the industry evolve • Lead Monthly and Quarterly Business Reviews with executive stakeholders • Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as needed • Gather feedback from customers and identify trends, pain points, and areas of friction • Build out best practices/FAQs to most effectively and consistently help our customers • Escalate and triage any high-priority customer situations • Foster universal adoption of the Doxel platform • Live our Company Core Values: Take Ownership, Be Decisive, Be Humble, Have Empathy, and operate with Intellectual Honesty • Work directly with the best team in the industry!

• Ongoing relationship with clients and maintain regular communication with key client stakeholders. • Evaluating manage, and resolve complex operational and technical challenges. • Understanding our technology solutions to better serve client needs. • Organizing, plan, and lead both internal and external meetings effectively. • Coordinate with clients and the health pro team to ensure all required materials for health pro delivery have been received. • Demonstrate Alight’s value effectively and establish appropriate expectations with the client regarding navigation service delivery. • Collaborate with Health Navigation Team Manager to understand and resolve complex customer and client escalations. • Serving as a Subject Matter Expert for service-specific and common client requirements. • Collaborating seamlessly with a global team dedicated to client delivery and satisfaction. • Executing the solution roadmap for the client. • Developing domain and operational expertise within the client team.

This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. The Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants. How you will make an impact: Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate. Assesses member compliance with plan through direct contact with members and their physicians. Determines potential barriers to compliance and identifies solutions to overcome barriers. Ensures that members understand appropriate use of current prescriptions. Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications. Serves as a resource to the clinical team in disease management and other clinical areas.