Doxel logo
Doxel

Automated Construction Progress Tracking

Construction Client Manager

Location

United States

Posted

145 days ago

Salary

$90K - $120K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Construction Client Manager

Doxel

• Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all times • Act as a subject matter expert on Doxel’s products and help drive the construction industry forward • Share best practices and guide customers through technology adoption to improve efficiency and help the industry evolve • Lead Monthly and Quarterly Business Reviews with executive stakeholders • Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as needed • Gather feedback from customers and identify trends, pain points, and areas of friction • Build out best practices/FAQs to most effectively and consistently help our customers • Escalate and triage any high-priority customer situations • Foster universal adoption of the Doxel platform • Live our Company Core Values: Take Ownership, Be Decisive, Be Humble, Have Empathy, and operate with Intellectual Honesty • Work directly with the best team in the industry!

Job Requirements

  • 5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controls
  • Knowledge of processes and procedures followed by General Contractors
  • Comfortable with modern technology for managing and communicating with customers
  • Proactive and self-motivated
  • High aptitude and willingness to continually learn new technologies
  • Adaptable to various work settings and strong personal initiative to execute with minimal oversight
  • Experience operating in ambiguity, wearing many different hats day to day
  • Willingness to be a part of the solution, no matter where the challenge is coming from
  • Weekly travel, up to 50% to jobsites to build rapport and drive results with customers

Benefits

  • Competitive Base Salary + Equity Package
  • Remote first culture (for most roles)
  • Comprehensive Health Insurance (Medical, Dental, Vision)
  • Home office setup stipend
  • Monthly allowance for cell phone and internet
  • Flexible PTO, generous company holiday policy, and unlimited sick days

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