• The Senior Project Manager (SPM) plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity tactical projects, from inception to completion, within a brand or multiple brands. • The SPM has expert-level project management skills which allow them to lead any type of project or program, with limited supervision, and is considered the primary internal nucleus for their projects. • Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Full lifecycle delivery and management of complex, technical, strategic and creative projects. • Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight. • Leads the estimation process and provides project budget and staff plan parameters with minimal supervision. • Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision. • Leads project kickoffs and status meetings. • Creates and/or reviews and distributes meeting recaps; oversees and evolves Project Managers (PM) and Project Coordinators (PC) in their ability to write actionable recaps. • In partnership with AD and GPD, develops financial forecasts for proactive financial management. • In partnership with AD, Finance and Account, facilitates monthly billing, analysis and action. • In partnership with Account Services, AD and GPD, assists with the development of annual and project-based SOWs. • In partnership with ADs and GPD, provides input to program Gantt Charts. • In partnership with Account Services, AD and GPD, assists with change order creation and management. • Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks. • Works closely with Project Management Office (PMO) leadership to identify and mitigate program-level risks. • Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans. • Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight. • Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.). • Accountable for application of Intouch delivery processes and PMO standards across their projects. • Actively mentors and supports training efforts for Project Managers and Project Coordinators. • Acts as first touchpoint of escalation for Project Managers and PCs. • Keeps direct manager informed; asks for help when needed; knows when to escalate issues/concerns to leadership; brings solutions. • Participates in candidate interviews as needed. • Effectively senses team morale and understands how to address issues modeling inclusive behaviors, and proactively managing bias.

• Drive the end-to-end migration lifecycle for application portfolios • Coordinate business stakeholders, Application CoEs, and managed cloud partners • Maintain project governance, including progress reporting and risk mitigation • Execute migration waves using structured "migration factory" model

• Act as the primary point of contact for asset approvals, managing the flow of creative files, copy, and feedback between internal teams and clients via Slack, email, and other platforms • Track and enforce brand-specific processes and workflows, ensuring each account’s unique requirements are consistently followed • Document clear action items and next steps after meetings, and follow up to ensure completion • Monitor project timelines and deliverables to keep campaigns on track and on schedule • Support Account Managers and Creative Strategists by removing blockers and ensuring tasks are completed on time • Proactively address delays by having candid conversations with internal team members when tasks start to fall behind, helping to identify solutions and get projects back on track • Maintain organized records of assets, feedback, and campaign approvals • Coordinate and schedule calls between internal team members and clients

• Oversee the planning, coordination, procurement, and execution of interior design initiatives across the portfolio. • Serve as a critical link between design vision and operational execution, managing vendor relationships, procurement logistics, budget alignment, and project timelines. • Evaluate and advance value-add opportunities that strengthen resident experience, improve asset positioning, support revenue growth, and drive measurable return on invested capital. • Communicate with vendors regarding product availability and purchase order status, while negotiating solutions that protect schedule, quality, and budget objectives. • Track and maintain detailed records of products, vendor information, and shipment logistics; work closely with designers to ensure selected items match the design direction and specifications, budget parameters, operator needs, and long-term asset strategy. • Coordinate with project managers, contractors, and receivers on delivery schedules and oversee white-glove deliveries or installations as needed, including proactive coordination of issue resolution across internal and external stakeholders. • Proactively monitor purchasing forecast accuracy and communicate necessary adjustments to internal teams. • Drive continuous improvement by identifying opportunities and implementing solutions to reduce costs and enhance efficiency, while maintaining design integrity and resident/operator experience. • Assess and recommend value-add interior design opportunities across communities, including amenity refreshes, model unit strategies, common-area repositioning, finish upgrades, and FF&E packages that improve marketability, resident experience, and operating performance.