• Manage complex programs with multiple cross team integration points • Establish relationships with multiple vendors • Set and meet Enterprise IT strategic goals • Mentor others on project management methodology • Lead cross functional project teams • Develop work plans and monitor progress • Coordinate the planning, management and execution of multiple related projects • Record and monitor program/project actual costs vs. budget • Identify variances to plan and develop mitigation plans • Partner with departmental leadership and stakeholders for mitigation actions

• Support execution of state government healthcare contract requirements, ensuring compliance with scope, deadlines, and performance standards. • Track and monitor contract deliverables, milestones, risks, and issues; escalate concerns appropriately. • Assist in interpreting contract language and ensuring relevant teams understand obligations and expectations. • Maintain awareness of SLA metrics and collaborate with internal teams to drive performance and timely reporting. • Assist in managing day‑to‑day client interactions, providing timely and professional communication. • Prepare meeting materials, agendas, status reports, and follow‑up documentation for client and internal meetings. • Support implementation activities with new clients or new contract components, ensuring tasks are completed accurately and on schedule. • Serve as a reliable backup to senior PMs and Directors, supporting continuity of service and client satisfaction. • Partner with leads across Operations, IT, Analytics, Quality, Compliance, Legal, and Finance to support coordinated contract delivery. • Facilitate communication among internal stakeholders to ensure alignment on priorities, deadlines, and responsibilities. • Assist in gathering, validating, and summarizing data for client requests, program reviews, and internal analysis. • Contribute to the development and maintenance of project plans, process documentation, workflows, and dashboards. • Track action items, monitor progress, and support issue identification and resolution. • Support internal quality assurance initiatives and continuous improvement efforts. • Maintain organized documentation, contract files, and client communications in accordance with company standards.

• Partner with lead wellbeing coordinator to oversee day-to-day program delivery across regions, ensuring initiatives align with Thrive’s global wellbeing strategy for Microsoft. • Own the global program management cadence, including planning rhythms, calendars, and tracking mechanisms that support alignment across regions and stakeholders. • Lead and facilitate regular program management calls with Microsoft stakeholders, presenting program proposals and status updates, identifying needs and risks, and recommending engagement strategies and initiatives. • Oversee the global events and communications engine for Microsoft’s Wellbeing Program, managing a high volume of events across multiple partners and coordinating internal and external workflows for communications, including newsletters, Viva Engage content, and ongoing community engagement. • Support program delivery with the goal of meeting program objectives, driving coaching utilization, and increasing platform engagement across regions. • Proactively identify gaps, risks, or misalignments in program execution and bring forward clear, solutions-oriented recommendations. • Serve as the primary operational bridge between Thrive’s international coaching team, regional wellbeing coordinators, and Microsoft stakeholders, owning cross-regional alignment mechanisms to ensure a seamless, high-impact experience for employees worldwide. • Work closely with Thrive’s global Wellbeing Coordinators and coaches to align efforts, share best practices, and maintain consistent standards across markets. • Co-create and manage cross-regional planning calendars and reporting mechanisms that support collaboration and visibility across teams and time zones. • Capture and synthesize partner feedback, lessons learned, and emerging needs to inform program recommendations and product strategy. • Establish and maintain structured internal and external communication rhythms (meetings, touchpoints, agendas, and follow-ups) to ensure alignment across coaches, coordinators, Microsoft and their partners.

• Drive Cross-Functional Delivery: Own the full lifecycle of high-visibility initiatives—from initial concept and project chartering to final implementation and adoption. • Manage Team-Wide Sequencing: Partner with the Chief of Staff to prioritize the People team's collective backlog, ensuring resources are focused on the most impactful organizational needs. • Rapid Re-Scoping: Demonstrate the agility to shift project goals and timelines mid-stream as business priorities evolve, without losing operational rigor. • Standardize with "Low Friction": Establish repeatable project management frameworks that provide leadership visibility without slowing down the team’s creative work. • Proactive Risk Mitigation: Identify potential roadblocks to employee adoption early and design mitigation strategies that prioritize a positive employee experience. • Quality & Process Rigor: Maintain the "source of truth" for all People projects, ensuring documentation is accurate, accessible, and professional. • Adopt a "Customer First" Mindset: Treat every People initiative as a product launch where the employees and managers are the end users. • Design for Adoption: Proactively identify and remove "friction points" in process rollouts to ensure a seamless experience for the organization. • Build High-Touch Enablement: Create intuitive leader toolkits, FAQs, and feedback loops that empower stakeholders to succeed with minimal overhead. • Iterate Based on Feedback: Use real-time sentiment and adoption data to pivot program designs, ensuring they solve actual user problems. • Establish "Just Enough" Governance: Build documentation standards and project rituals that provide maximum visibility with minimum "process tax". • Dynamic Sequencing: Partner with the Chief of Staff to manage the intake of new ideas, ensuring the team is focused on the highest-value work for the customer at any given time. • Navigate Ambiguity with Grace: Shift gears fluidly as business needs evolve, maintaining momentum even when project charters need to be rewritten mid-sprint. • Clear & Empathetic Communication: Translate technical or complex project updates into concise, human-centric narratives for executive and all-company audiences. • Anticipate resistance points and proactively develop mitigation strategies to drive sustained behavior change. • Apply structured change management methodologies to drive enterprise-wide adoption and sustained behavior change. • Create leader toolkits, FAQs, enablement materials, and feedback loops to reinforce long-term program success. • Measure adoption and program impact, iterating as needed to achieve intended outcomes. • Identify opportunities to improve process efficiency and program scalability.