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Client Relationship Manager – ED
Location
United States
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
Client Relationship Manager – ED
Zotec Partners
• Serve as the primary liaison with assigned clients • Work within Zotec departments to optimize Revenue Cycle Management results • Work proactively with clients to shape RCM goals and expectations • Provide reimbursement analysis and management reporting • Advise clients of industry and regulatory trends • Inform clients of Zotec’s role in helping navigate healthcare challenges • Maintain an in-depth understanding of assigned clients’ overall business needs and RCM goals • Review and analyze RCM metrics to assess and optimize performance • Conduct client meetings to review RCM performance, practice trends • Educate client groups on the benefits, capabilities, and value proposition of Zotec • Communicate with client groups regarding open items, opportunities, and status of special projects • Maintain industry knowledge by taking advantage of internal and external education
Job Requirements
- Bachelor’s degree with a concentration in Business Management or Accounting; graduate level degree preferred
- Minimum 3 years’ experience in a medical billing client service role, Emergency Department preferred
- Basic knowledge of CPT and ICD coding, MIPS, industry trends
- Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients
- Expertise in Microsoft Office suite of products
- Excellent analytical, communication and organizational skills
- Ability to facilitate meetings with groups of physicians and practice stakeholders
- Ability to work in a team environment
Benefits
- Collaborative culture
- Professional growth
- Holistic wellness
- Community involvement
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