Role Description The Cisco CXO Events team drives significant business impact for Cisco by creating the most engaging and innovative event experiences in the world for our customers, partners, and employees. We are looking for a dedicated and enthusiastic person to join the CXO Events team to focus on managing our hospitality activations at designated Formula One races, as a part of our McLaren partnership. This role will lead multiple programs across various premier events, including C-level guests. The primary responsibilities are overall strategy, planning, concept development, implementation, measurement, and evaluation. This role will work with several internal stakeholders committed to providing a seamless event experience for all attendees. Your Impact As an Event Marketing Manager, you will lead the strategy, development, and execution of premium hospitality and experiential marketing programs that strengthen relationships with key customers and support overall sponsorship and brand objectives. Responsibilities include: - Lead strategic planning and day-to-day management of the McLaren hospitality portfolio - Develop and execute attendee experience strategies aligned to brand objectives, sponsorship assets, and rights - Oversee the end-to-end customer journey, including pre-event engagement, onsite experience, and post-event follow-up - Build strong relationships and partnerships across Sponsorship Marketing, Field Marketing, executive stakeholders, internal brand teams, partner agencies, and external vendors - Serve as the internal lead and subject matter expert for McLaren hospitality strategy, audience expectations, and industry trends - Lead cross-functional teams and agency partners to deliver integrated, high-impact hospitality activations and branded experiences - Drive operational planning and execution across hospitality environments, including branding, buildout, product integration, guest experience, and messaging - Maximize the value of sponsorship hospitality programming through strategy, concept development, implementation, and measurement/evaluation - Partner with audience engagement and field marketing teams to support attendee strategy, customer targeting, and registration goals - Evaluate program performance against business objectives, delivering post-event insights and executive recaps with recommendations for future optimization - Manage executive stakeholder engagement strategies and support high-touch customer experiences - Oversee program budgets, financial tracking, forecasting, invoicing processes, and agency/vendor SOW management Qualifications - 10+ years of agency and/or client-side experience developing and delivering premium, white-glove hospitality and experiential marketing programs - Experience delivering executive-level customer hosting and hospitality programs within a B2B technology environment strongly preferred - Strong understanding of Formula 1 hospitality, race operations, audience expectations, and premium hospitality environments highly preferred - 5+ years of experience managing executive-level stakeholders and high-profile customer engagements - Proven ability to think strategically and creatively while proactively communicating ideas, recommendations, and solutions - Comfortable operating in highly visible environments with senior executives, customers, and external partners - Strong ability to manage multiple projects simultaneously, prioritize effectively, coordinate complex timelines, and perform in fast-paced, high-pressure environments - Demonstrated problem-solving and decision-making skills, both independently and collaboratively - Excellent written, verbal, and interpersonal communication skills - Experience leading cross-functional teams, agencies, vendors, and external partners - Ability to travel domestically and internationally for site visits, event planning, and race support - Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Word, and Excel Benefits - Medical, dental, and vision insurance - 401(k) plan with a Cisco matching contribution - Paid parental leave - Short and long-term disability coverage - Basic life insurance - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees - 1 paid day off for employee’s birthday - Paid year-end holiday shutdown - 4 paid days off for personal wellness determined by Cisco - 16 days of paid vacation time per full calendar year for non-exempt employees - Flexible vacation time off program for exempt employees - 80 hours of sick time off provided on hire date and each January 1st thereafter - Optional 10 paid days per full calendar year to volunteer

• Manage processes and projects that keep the brand marketing operations team running smoothly • Ensure the day-to-day needs of the North America marketing team are met • Maintain project timelines, templates, and recaps in an organized fashion • Manage reporting dashboards and organize documents for reporting requests (monthly, quarterly, seasonally, yearly) • Source and organize North America-specific seasonal information, requests, and details for inclusion in NA communications • Organize SharePoint, Asana, deck templates, and other administrative tasks • Coordinate meetings, scheduling, and follow-up • Support other needs across the Integrated Marketing Team as necessary

Role Description We are seeking a highly organized and strategic Marketing Operations Manager to drive operational excellence across the marketing organization. This role will be responsible for managing marketing initiatives, optimizing processes, improving cross-functional collaboration, and ensuring campaigns and initiatives are executed efficiently and on schedule. The ideal candidate combines project management expertise, operational rigor, and strong communication skills with a deep understanding of marketing workflows within a fast-paced SaaS or software environment. Responsibilities - Manage and oversee the end-to-end execution of marketing programs, campaigns, launches, and strategic initiatives. - Build and maintain project plans, timelines, workflows, dependencies, and stakeholder communications. - Drive alignment across Marketing, Sales, Product, Customer Success, and Operations teams. - Establish scalable processes to improve efficiency, visibility, and execution across the marketing organization. - Lead recurring team & planning meetings, campaign reviews, and status reporting. Campaign & Workflow Management - Coordinate campaign execution across digital, content, product marketing, demand generation, events, and partner marketing teams. - Monitor deliverables, deadlines, and resource allocation to ensure projects stay on track. - Identify operational bottlenecks and proactively implement process improvements or suggest net-new processes where ones don’t currently exist. - Ensure marketing initiatives are delivered on time, within scope, and aligned to business goals. Data, Reporting & Analytics - Track and report on campaign performance, project health, and operational KPIs. - Develop dashboards and reporting frameworks to provide visibility into marketing activities and results. - Partner with RevOps and Sales Operations to ensure accurate lead management and reporting processes. - Analyze operational performance and recommend improvements based on data insights. Tools & Systems Management - Own and optimize marketing tools, workflows, and integrations including CRM and marketing automation platforms. - Support implementation and adoption of new technologies and operational best practices. - Maintain documentation for processes, templates, campaign workflows, and governance standards. Cross-Functional Leadership - Serve as the operational hub for the marketing organization. - Facilitate communication between internal stakeholders, leadership teams, and external vendors or agencies. - Support executive-level reporting and strategic planning initiatives. - Drive accountability across teams and ensure priorities remain aligned with company objectives. Qualifications - Bachelor’s degree. - 5-8 years of experience in Marketing Operations, Program Management, Project Management, or related roles within a SaaS or software company. - Strong understanding of marketing campaign execution and operational workflows. - Experience managing multiple complex projects simultaneously in a fast-paced environment. - Proficiency with project management tools such as Asana, Jira, Monday.com, ClickUp, or similar platforms. - Experience with CRM and marketing automation platforms such as Salesforce, HubSpot, Marketo, or Pardot. - Strong analytical, organizational, and problem-solving skills. - Excellent communication and stakeholder management abilities. - Ability to influence cross-functional teams and drive execution without direct authority. Preferred Qualifications - Experience in B2B SaaS or technology environments. - PMP, Agile, Scrum, or related project management certifications. - Familiarity with demand generation, lifecycle marketing, and revenue operations. Benefits - Flexible PTO. - Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage. - Flexible Spending Account. - Health Savings Account. - 401(k) match. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you’re passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply! Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer. The compensation information below is provided in compliance with job posting disclosure requirements. Pay range: $140,000 - $150,000. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs. Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.

• Own the end-to-end project management of the MOPS roadmap across all four strategic themes. • Establish and maintain a unified delivery plan with clear milestones, dependencies, and ownership. • Facilitate sprint planning, stand-ups, retrospectives, and cross-team syncs. • Manage Jira setup, task tracking, and operational alignment across teams. • Coordinate workstreams across Marketing Analytics, MarTech, and Data Operations. • Partner with initiative leads on transformational marketing data and technology projects (e.g., CDP, MAP, Data Infrastructure) to ensure timely delivery. • Identify and escalate blockers, risks, and resource constraints to leadership. • Develop and maintain dashboards and progress reports for leadership visibility. • Support quarterly business reviews (QBRs) and roadmap updates. • Ensure documentation of Level 2 tasks, milestones, and dependencies.