Role Description The Member Engagement Specialist will focus on engaging with potential members, building trust, and encouraging them to enroll in our Kidney Health Management program. - Proactively contact potential members through various communications channels to explain program benefits and encourage enrollment. - Build rapport and trust with members through active listening, empathy, and tailored communication. - Consistently achieve engagement targets as determined by departmental metrics by educating members, addressing their concerns, and demonstrating the value of program participation. - Present a positive, professional, and engaging approach to all prospective members and internal stakeholders, regardless of whether they enroll in the program and drive Healthmap culture through all communications channels. - Follow federal, state and local regulations such as but not limited to HIPAA, security and privacy guidelines when handling protected health information and documenting information in member records to ensure compliance. - Collaborate with internal teams to share feedback and continuously improve outreach strategies, documenting and diffusing concerns to leadership where applicable. - Perform other duties as assigned. Qualifications - High school diploma or equivalent is required; College coursework or degree preferred. - 2 years of experience in sales, customer service, or a related field required; Background in healthcare, wellness, or population health management is preferred. - Experience using Customer Relationship Management (CRM) tools and working with contact center software is preferred. - Ability to work in an in-person, hybrid, or HIPAA-compliant remote setting depending on business needs. - Flexibility to work evenings, weekends, or adjusted schedules to maximize member outreach opportunities is preferred. - Bilingual English/Spanish fluency preferred. Requirements - Exceptional verbal and written communication skills with the ability to tailor messaging to diverse audiences. - Strong persuasive and negotiation abilities with a focus on understanding individual member needs. - Confidence in overcoming objections and barriers to enrollment while treating all members with respect, compassion, and empathy. - Excellent organizational skills and attention to detail to manage multiple tasks and member records. - Ability to thrive in a performance-driven environment. - A growth mindset with a willingness to learn and adapt to new strategies and tools. Benefits - Limited Travel, Scheduled per needs of the business.

Role Description The Communication Consultant – Product & Design is part of the graphic and video design team, crafting strategic and visually impactful solutions. They will address client challenges, shape perceptions, and drive desired employee behaviors within the Consumer Experience practice. Responsibilities - Demonstrating passion and the ability to collaborate and partner with others to create forward-thinking solutions. - Collaborating with teams to define aesthetics, guides key deliverables, and leads visual concept development and execution. - Participating in brainstorming and creative sessions, while collaborating with colleagues and client teams to inspire and develop creative solutions. - Managing multiple projects and prioritizing work to effectively manage budgets and meet project deadlines. - Advocating continuous learning about the creative process, principles and techniques, and software programs. - Managing contract resources and providing art direction and over-the-shoulder delivery knowledge and expertise. - Articulating communication goals, audience needs, and creative rationale to internal team members and clients. Qualifications - 8+ years of design experience and art direction in agency and in-house studio experience. - Exceptional verbal and written communication skills, demonstrating creativity aligned closely with strategy. - Able to negotiate and make targeted decisions quickly to build credibility. - Excellent organizational and project management skills; able to understand role on project/team while going beyond to add value. - Demonstrated presentation, business development and selling skills. - High-level understanding of InDesign, Illustrator, Photoshop, Acrobat, HTML, digital and emerging trends; experience in XD (IN5) is ideal. - Design portfolio with extensive digital work and proven ability to produce cutting-edge creative work spanning multiple platforms. - Knowledge of production and post-production process for digital and print. - BFA or BA in related field; any HR/Benefits experience relevant to this role. Requirements - Background check consistent with Alight’s employment policies. - Virtual interviews conducted on video; Alight is a camera-on culture. - Occasional travel to physical office locations may be required. Benefits - Comprehensive total rewards package supporting mind, body, wallet, and life. - Health, dental, and vision coverages starting Day One. - Wellbeing programs, retirement plans with contribution matching. - Generous time off and parental leave. - Continuing education and career growth opportunities. - Flexible working arrangements to support work-life balance.

• crafting strategic and visually impactful solutions. • address client challenges, shape perceptions, and drive desired employee behaviors within the Consumer Experience practice. • demonstrate passion and the ability to collaborate and partner with others to create forward-thinking solutions. • collaborating with teams to define aesthetics, guides key deliverables, and leads visual concept development and execution. • participating in brainstorming and creative sessions, while collaborating with colleagues and client teams to inspire and develop creative solutions. • managing multiple projects and prioritizing work to effectively manage budgets and meet project deadlines. • advocating continuous learning about the creative process, principles and techniques, and software programs. • managing contract resources and providing art direction and over-the-shoulder delivery knowledge and expertise. • articulating communication goals, audience needs, and creative rationale to internal team members and clients.

Role Description The Manager of Integrated Marketing Communications (IMC) is responsible for leading the development and execution of marketing campaigns designed to position Beckman Coulter as a leader in healthcare. This role focuses on creating and amplifying compelling solution stories that address industry and customer challenges, utilizing our products as key proof points. In this role, you will have the opportunity to: - Provide Strategic Leadership: Develop and execute global integrated marketing communications plans for specific solutions, that can be customized to deliver impact at regional levels, aligning with Beckman Coulter Diagnostics' strategic priorities. This includes campaign development for target personas and channel strategies, in collaboration with regional and global product marketing teams. - Drive New Product Launch Excellence: Own the IMC workstream within the New Product Launch Excellence Process. Partner with Global Product Marketing to commercialize new products, including developing value propositions, differentiated solution stories/messaging, and launch activation. Establish launch excellence best practices for industry-leading solutions. - Utilize Customer Journey Mapping: Utilize segmentation and voice of customer insights to map out the customer journey across various channels. Develop targeted, high-impact programs and measure their performance in partnership with the digital marketing team. - Lead Content Development: Lead the creation and production of high-value, customer-facing materials designed to leverage clinical evidence and drive thought leadership. Support product marketing in developing sales enablement programs and tools. Qualifications - Bachelor’s degree in marketing, communications, journalism, English, business, science or related field with 9+ years of related experience OR Master’s degree and 7+ years of related experience - Marketing Communications and brand development experience, including leading the development and execution of demand generation campaigns across integrated communication channels - Proven experience leading cross-functional projects in a matrixed global organization or agency experience - In-depth understanding of the Hospital Lab environment and hospital lab stakeholders - Strong knowledge and experience in the IVD industry, encompassing marketing, product launch and commercial practices - Strong understanding of digital marketing, content management systems, marketing automation and Google Analytics is also preferred Requirements - Must be able and willing to travel occasionally (3-4X/year) both domestically and internationally - Must have a valid driver’s license with an acceptable driving record Benefits - Comprehensive package of benefits including paid time off - Medical/dental/vision insurance - 401(k) to eligible employees - Remote work arrangement available for eligible roles