Role Description The Vice President, RCM Client Engagement serves as a strategic leader and the primary liaison between the internal service line leadership, operational leaders, and external hospital partners. This role is responsible for providing visibility, education, and guidance on all Revenue Cycle Management (RCM) functions, payer contracting dynamics, and broader market payer behaviors. The VP acts as a trusted business partner to both internal stakeholders and client leadership teams, ensuring strong performance, transparency, and alignment across the full revenue cycle continuum. The role also contributes to business growth by providing subject matter expertise and strategic input on new business opportunities, including client expansions, payer strategy insights, and operational solution design. Qualifications - Bachelor’s degree in healthcare administration, Business Administration, or a related field required. - Master’s degree in business administration, Healthcare Management, or a related discipline strongly preferred. - 10+ years of progressive experience in Revenue Cycle Management, healthcare operations, or payer contracting functions. Requirements - Exceptional proficiency in executive level document development and presentation creation; able to produce high impact materials for senior leadership. - Advanced Excel and presentation skills with the ability to develop clear, compelling analyses and executive ready deliverables. - Exceptional communication and executive presence skills. - Ability to interpret and present complex financial and operational data clearly. - Strong analytical, decision making, and problem-solving abilities. - Demonstrated ability to manage multiple priorities in a fast-paced environment. - Collaborative leadership style with a focus on trust, accountability, and partnership. - Strong understanding of payer behavior, market dynamics, reimbursement methodologies, and regulatory considerations. - Demonstrated success in client engagement, stakeholder management, and relationship building at the executive level. - Experience contributing to new business development or supporting client growth efforts preferred. - Experience leading teams in a multisite or multiservice line environment. Benefits - Medical insurance, Dental insurance, and Vision insurance. - Health care and dependent care flexible spending account. - 401(k) retirement savings plan with a company match. - Self-managed PTO Plan. - Ten company-paid holidays per year. Values - Drive: Motivated to succeed and get things done at a high level of achievement. - Persistence: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course. - Resourcefulness: Proactive willingness to utilize available information and tools to figure things out. - Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction. - Strategic Thinking: Demonstrates the ability to look at the big picture and proactively develop a plan of action. - Team Player: Proactively seeks to work with others to accomplish a common goal. Willingness to share challenges and successes with others.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Enterprise Strategy, North LAC Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we are building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices-making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Mastercard is seeking a Vice President, Enterprise Strategy to play a critical role in shaping and driving strategic growth across Mexico, Central America, and the Caribbean. This leader will partner closely with the Division President and senior leadership team to define, translate, and execute enterprise and regional priorities, while also overseeing Sales Excellence, commercial analytics, and performance management for the North LAC region. Key Responsibilities Enterprise & Regional Strategy• Develop and oversee the Division's long-term strategic roadmap, aligned with enterprise priorities and regional growth ambitions.• Lead annual and multi-year strategic planning processes, including market prioritization, portfolio strategy, and resource allocation.• Translate strategy into clear objectives, KPIs, and execution frameworks to drive accountability and results.• Serve as a trusted advisor to the Division President and leadership team on growth, competitive positioning, and transformation priorities.• Lead high-priority strategic initiatives, delivering rigorous analyses and actionable insights to senior leadership.• Monitor industry trends, competitive dynamics, and emerging market developments to proactively shape the regional opportunity pipeline.• Lead the regional localization agenda and strategy to expand Mastercard's share in local payment flows. Inorganic Growth & Investment Strategy• Lead inorganic growth initiatives, including M&A strategy development, target identification, commercial due diligence, valuation support, and integration planning in partnership with Corporate Development.• Build business cases for new investments, innovation initiatives, and strategic partnerships. Sales Excellence & Commercial Analytics• Lead the Sales Excellence function, embedding commercial rigor, performance management, and data-driven decision-making across the region.• Oversee advanced business analytics, including pipeline management, territory optimization, account planning, and revenue forecasting to empower sales leadership.• Develop and standardize sales governance frameworks, metrics, and dashboards to improve productivity and win rates.• Own Sales Excellence KPIs and partner with regional and global Sales Excellence leaders to ensure consistent execution across markets.• Consolidate and align ESP, SIP, and Learning & Development priorities, partnering with Communications, L&D, and B2B Marketing on enablement and change management. Performance Management & Business Insights• Establish and maintain performance tracking mechanisms tied directly to strategic priorities and Country Manager KPIs.• Provide actionable insights to Division leadership on revenue trends, client performance, market dynamics, and operational performance.• Lead scenario planning and stress testing to inform strategic and investment decisions.• Partner closely with Product, Finance, Marketing, Operations, and Regional/Global teams to ensure alignment between strategy and execution. Leadership & Stakeholder Management• Engage and build strong executive-level relationships internally and externally to influence and drive strategic outcomes.• Coach, mentor, and develop high-performing teams, fostering a culture of continuous learning, collaboration, and execution excellence. All About You• Extensive experience in strategy roles within payments, financial services, or adjacent industries, with deep understanding of the payments ecosystem and Mastercard's business model.• Proven track record of leading large-scale, complex, cross-functional strategic initiatives in global, matrixed organizations.• Strong expertise in strategic planning, advanced analytics, financial modeling, transaction valuation, and risk assessment, with hands-on analytical proficiency.• Ability to synthesize complex business factors into clear, transformational growth strategies.• Exceptional executive communication and presentation skills, with the ability to influence and align diverse senior stakeholders.• Demonstrated people leadership experience, building and managing high-performing teams in dynamic, multicultural environments.• Strong negotiation and influencing skills, with experience driving outcomes through stakeholders who do not report directly.• Excellent written and verbal communication skills, with extensive experience operating at senior management level in international environments. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

• Prospect for new clients within and assigned territory to achieve sales goals. • Develop a network of advisors, consultants, and other third party intermediaries focused on the retirement industry. • Develop plan sponsor relationships through direct meetings with key contacts. • Participate in proactive marketing campaigns. • Manage a territory of target prospects.

• Collaborate with health system clients on complex assignments • Assess performance of ambulatory revenue cycle operations • Build relationships with clients • Identify opportunities for financial and operational enhancement • Implement product and service suite with clients • Partner with technology teams to drive operational outcomes • Analyze business metrics trends and client feedback