• Own the full recruiting lifecycle from intake through offer and close • Manage a portfolio of roles across the Americas and EMEA • Build proactive pipelines through sourcing, partnerships, and market mapping • Deliver a consistent, high-quality candidate experience • Partner closely with hiring managers, running strong intake and calibration conversations • Proactively identify risks, misalignment, and blockers and drive solutions • Manage funnel performance including pipeline health, conversion rates, and time-to-fill • Drive pace and momentum across multiple concurrent searches • Identify opportunities to improve hiring processes, workflows, and outcomes • Contribute to and promote best practices and continuous improvement across the TA team

• Own the full recruiting lifecycle from intake through offer and close • Manage a portfolio of roles across the Americas and EMEA • Build proactive pipelines through sourcing, partnerships, and market mapping • Deliver a consistent, high-quality candidate experience • Partner closely with hiring managers, running strong intake and calibration conversations • Proactively identify risks, misalignment, and blockers and drive solutions • Manage funnel performance including pipeline health, conversion rates, and time-to-fill • Drive pace and momentum across multiple concurrent searches • Identify opportunities to improve hiring processes, workflows, and outcomes • Contribute to and promote best practices and continuous improvement across the TA team

• Manage the entire client intake process during nightshift hours, ensuring efficient and seamless communication • Serve as the primary contact for new client inquiries received overnight, providing prompt and professional responses • Collect, review, and accurately organize client documentation • Coordinate service initiation including scheduling and internal communication during night hours • Support recruitment processes including sourcing, screening, coordinating candidates, and scheduling interviews during nightshift • Assist with onboarding and orientation of new hires remotely • Maintain and update client and candidate information in systems such as Monday.com • Track and manage workflows related to intake and recruitment to ensure timely follow-ups and process completion • Collaborate with internal teams to meet staffing and client needs across time zones

MongoDB is looking for a Director or Senior Director of Global Recruiting Operations to help shape how our Talent Acquisition function operates, scales, and delivers impact as the business evolves. Reporting to the VP, Global Talent Acquisition, this leader will own the operating system behind our hiring engine and lead the team responsible for recruiting operations, analytics, program management, enablement, candidate experience, systems, and tooling. This role is ideal for a leader who can combine operational excellence with transformation leadership. We are looking for someone who can simplify complexity, build scalable mechanisms, improve decision-making through better data and planning, and help MongoDB take practical advantage of AI, automation, and modern recruiting technologies in ways that improve outcomes for candidates, recruiters, hiring managers, and business leaders. This role can be based out of Austin TX or New York NY, as a hybrid office work style or remotely in the United States. What you'll do - Lead the global Recruiting Operations function across systems and tools, analytics, project and program management, enablement, and candidate experience - Partner closely with the VP, Global Talent Acquisition and TA leadership to define how the function should operate, scale, and evolve over the next several years - Build and strengthen the operating mechanisms that run the business, including planning rhythms, prioritization, decision forums, execution tracking, and visibility into performance, risks, and outcomes - Drive greater rigor in recruiting data, forecasting, headcount planning, capacity planning, and governance so leaders can make faster and better-informed decisions - Assess and improve the recruiting delivery model to increase speed, quality, scalability, and operating leverage - Lead the roadmap for AI, automation, and recruiting technology, including user experience, evolving functionality, workflow redesign, adoption, quality control, and measurable business impact - Evaluate and recommend recruiting systems, tools, and capabilities, and make informed decisions on technology selection and investment in support of current and future business needs - Build and lead a high-performing team with clear ownership, strong standards, and a focus on simplification, consistency, measurable results and driving organization level change and improvement - Partner across Talent Acquisition, HR, Finance, and business leadership to ensure recruiting operations supports hiring plans and broader business priorities We're looking for someone with - Significant recruiting operations leadership experience in a scaled, complex, high-growth environment - Experience building, leading, or transforming a Recruiting Operations function at a company of similar size and complexity in a way that scales to future business needs - Experience leading across multiple disciplines, including recruiting systems, analytics, program management, enablement, and service or candidate experience - Strong operating model instincts, including designing decision-making mechanisms, planning rhythms, accountability structures, and cross-functional governance - Deep familiarity with common and emerging recruiting technology stack tools and capabilities, including experience evaluating, selecting, and implementing systems and workflow solutions - Strong business acumen and comfort partnering with senior leaders on planning, prioritization, resource allocation, and tradeoff decisions - A high bar for data quality, operational rigor, and measurable outcomes, with experience translating fragmented data into actionable insight - Demonstrated experience leading change across recruiting organizations, including driving adoption of new processes, tools, and ways of working - Practical fluency in AI and automation within recruiting or adjacent workflows, with sound judgment on where automation creates value and where human oversight remains critical - Strong people leadership skills, including building teams, clarifying scope, and developing leaders and managers - The ability to operate effectively in ambiguity and lead through transformation, not just steady-state optimization About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. REQ ID: 2273467938 MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $109,000—$215,000 USD