Requisition Number: 2344427 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Position in this function is responsible for managing, implementing, and executing on key projects throughout Quality. The position provides support through representation of senior leadership interests in both internal and external initiatives, and in some cases is an active team member on Quality strategy initiatives. The Project Manager provides business support, manages quality improvement and implementation projects, facilitates meetings and manages documents and workflows. The Project Manager will identify project planning and prioritization, documentation of project timelines/accountability by working with cross-functional teams and leadership, staff and/or stakeholders to achieve stated project goals and deliverable. Accountable for supervising assigned projects and operational collaboration during implementation of new processes. Coordinates with project managers, program managers, business analysts, training teams, and other stakeholders to ensure all goals and objectives are met. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Manages and completes moderately complex projects, business analysis and quality improvement tasks across various functional areas that support Quality initiatives Manages projects through all phases: initiation, planning, execution, monitor & control, and close Identify project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives Develops and maintains detailed project plans in collaboration with internal stakeholders. Ensures that project schedules include all tasks and activities necessary to achieve project objectives and that all project deliverables are identified and on track throughout the project lifecycle and take appropriate action when needed Leverage change management processes to drive effective project execution Develop, document, and implement project communication plans (e.g., stakeholder communications) throughout the project lifecycle Ensure that all project deliverables are in compliance with applicable standards and regulations (e.g., data security, federal/state regulatory requirements) Required Qualifications: PMP Certification, Lean, Six Sigma or other certification in project management 3+ years of experience with project management or process improvement initiatives 3+ years associated business experience with health care industry SmartSheet experience Experience maintaining motivation to accomplish goals under stringent timelines Proven excellent written and verbal communication skills Proven ability to successfully conceptualize an initiative, develop a plan and execute the plan through implementation Proficiency with Microsoft Office applications to include Word, Excel, Visio, PowerPoint and Outlook Preferred Qualifications: Medical/clinic background HEDIS/ Star experience Working knowledge of Share Point *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• Support meeting logistics, agenda preparation, and note-taking across active projects • Draft and manage client and internal communications on behalf of project leads • Track tasks, action items, and deadlines using MS Planner or similar tools • Maintain project documentation, file organization, and status reporting • Monitor burn rates and flag variances to project leads • Support schedule creation, milestone tracking, and deliverable coordination • Assist with subcontractor follow-up and coordination as needed • Draft, review, and format project deliverables across health, federal, and commercial engagements • Assist with invoice tracking and coordination with finance as needed • Step into Deputy PM functions on assigned projects as workload and capacity allow • Coordinate across internal teams to ensure consistent communication and delivery • Assist with qualitative data coding and analysis using Dedoose or similar platforms • Support technical document and literature review • Contribute to theme development and synthesis reporting • Support proposal development across the health portfolio including editing, formatting, and compliance review

• Establishes and directs efforts of project work-team • Leads and manages the project implementation lifecycle to deliver multiple projects • Delivers effective and consistent communication to project teams, management, clients, and vendors • Facilitates work breakdown process to define tasks, durations, and dependencies • Partners with technology leaders to understand interdependencies and develop a comprehensive schedule • Drives and coordinates project team members from multiple disciplines • Maintains project documentation; ensures project documents are complete and current • Prepares and distributes project reports and communications • Ensures integration elements of projects are properly coordinated • Acts as primary liaison managing expectations of key sponsors and client executive staff • Troubleshoots project issues and escalates if necessary • Leads lesson learned exercises and participates in root cause analysis discussions • Collaborates with other project managers and subcontracting partners • Facilitates project meetings including project kick off and specification meetings

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Customer Success team is responsible for implementing and supporting Avtec projects sold through the company’s sales channels. The team is held accountable for reaching business targets associated with customer satisfaction, revenue, and budget. The Customer Success team works closely with all other departments throughout the organization to ensure successful projects and long-term customers. Job Description This is a position within the Customer Success team, focusing on essential administrative and operational support that is critical to the implementation and long-term support lifecycle of communication systems. This role provides an opportunity to develop foundational system knowledge and cross-functional skills, with a defined path for growth into a Customer Support Engineer position. The Specialist must possess strong attention to detail and problem-solving abilities to navigate complex organizational processes. Job Responsibilities: Serve in an administrative capacity by managing crucial back-office processes for the Customer Success and Post Sale teams. Manage the end-to-end processing of Return Material Authorizations (RMA) and Equipment Return Authorizations (ERA), which requires significant persistence and problem-solving to overcome systemic and logistical obstacles. Support Project Managers by accurately creating new System Implementation (SI) projects in the internal system. Generate Purchase Orders (PO) for the Post Sale Teams to ensure timely procurement of necessary products and services. Coordinate product and service backlog releases and execute date changes as directed by leadership and project schedules. Assist in resolving issues such as credit holds, partial shipments, early shipments, and incorrect shipping addresses, coordinating with internal teams like accounting and shipping. Take overflow customer support calls and take notes and provide basic guidance to customers. Preferred Qualifications: Basic Requirements Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.