Title: Bill Collect Denials Account Rep II Location: Maitland Job Description: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: - Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance - Paid Time Off from Day One - 403-B Retirement Plan - 4 Weeks 100% Paid Parental Leave - Career Development - Whole Person Well-being Resources - Mental Health Resources and Support - Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 900 WINDERLEY PL City: MAITLAND State: Florida Postal Code: 32751 Works with insurance payers to ensure proper billing, collections, or denial management on patient accounts. Examines contracts to ensure proper reimbursement, educates team members on inconsistencies, and documents any changes. Works follow-up reports daily, maintaining established goals, and notifies the supervisor of issues preventing goal achievement. Follows up on daily correspondence related to denials, underpayments, and billing to appropriately manage patient accounts. Assists customer service with patient concerns and questions to ensure prompt and accurate resolution. Produces written correspondence to payors and patients regarding claim status and requests for additional information. Reviews previous account documentation to determine necessary actions to resolve assigned accounts. Initiates next billing, follow-up, and collection steps, including contacting patients, insurers, or employers as appropriate. Documents billing, denials, and collection steps taken, escalating to the supervisor or manager if necessary. Processes administrative and medical appeals, refunds, reinstatements, and rejections of insurance claims. Communicates consistently with team members to foster a collaborative atmosphere and engages with the supervisor or manager on educational opportunities. Assists with training new staff, performs audits of work, and communicates progress to the appropriate supervisor. Other duties as assigned. Knowledge, Skills, and Abilities: • Ability to use discretion when discussing personnel/patient related issues that are confidential in nature. [Required] • Ability to be responsive to ever-changing matrix of hospital needs and act accordingly. [Required] • Working knowledge of the Revenue Cycle and the links between departments: Charge Capture, Consumer Access, PreAccess, HIM, Coding, and Patient Financial Services. [Required] • Self-motivator, quick thinker, communicates professionally and effectively in English, both verbally and in writing. [Required] • Typing skills equal to 20 words per minute. [Required] • Proficiency in performance of basic math functions. [Required] • Ability to communicate professionally and effectively in English, both verbally and in writing. [Required] • Proficiency in Microsoft office products such as Word and Excel. [Required] • Strong analytical and research skills. [Required] • Able to conduct assigned work in either a fully remote or hybrid work environment [Required] • Cerner Patient Accounting [Preferred] • SSI Claims Scrubber [Preferred] • Epic [Preferred] Education: • Associate [Preferred] • High School Grad or Equiv [Required] Schedule: Mon-Wed 7a-4pm , Thurs 7a-3:30pm, Fri 7a-2pm Work Experience: • 2+ experience in patient financial services or related areas such as patient registration, finance, insurance collections, customer service, coding, medical, or contract management [Required] Additional Information: • N/A Licenses and Certifications: • Certified Revenue Cycle Rep (CRCR) [Preferred] Pay Range: $16.63 - $26.60 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Title: Manager, Account Coordination Location: New York Job Description: accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it’s a passion. Each day you’re surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people that are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity. The internet was designed to be open to everyone — but for the 1.3 billion people living with disabilities, it’s still full of barriers. accessiBe exists to change that. As the category leader in AI-powered web accessibility, we give businesses the tools to make the web inclusive for everyone, one site at a time. We’re building a team that cares about that mission and still wants to win commercially. If those two things don’t feel like a contradiction to you, read on. About the Role This is a player-coach position. You’ll own a book of long-tail accounts while leading two Account Coordinators — the team responsible for first-line customer communication, high-volume account management, and the early signals that drive retention and expansion. This is an early leadership role with real upside. As the AC team grows, so does your scope. We’re looking for someone who wants to build, not just manage. What will you do: Own Your Book - Manage a portfolio of long-tail accounts through the full post-sale lifecycle: onboarding, adoption, renewal, and expansion. - Handle a high volume of inbound and outbound customer communication with speed and precision. - Identify churn signals early and act on them before they become problems. - Surface upsell and cross-sell opportunities within your accounts and coach your team to do the same. Lead & Coach Your Team - Run weekly 1:1s with your two Account Coordinators — listen to calls, review emails, give real feedback. - Be the escalation point for your team’s toughest customer situations. - Set clear expectations, hold your team accountable, and celebrate wins loudly. - Help develop the playbooks, processes, and habits that will scale as the team grows. Drive the Numbers - Own your team’s retention and expansion metrics — GRR, NRR, renewal rate. - Report to leadership with accuracy and transparency. No surprises. - Think commercially: a healthy customer is a growing customer. Requirements: - 2–4 years of experience in account management, customer success, or a similar post-sale role in a B2B SaaS environment. - You’ve handled volume before, including high-touch at scale - Some leadership experience, even informal: you’ve mentored someone, run a process, or stepped up when it mattered. - You speak the language of SaaS retention metrics (NRR, GRR, churn) and aren’t intimidated by owning a number. - Organized, fast, and detail-oriented - you can manage a packed queue without dropping anything. - High EQ. You can de-escalate a frustrated customer and coach a junior rep in the same afternoon. - You actually care about accessibility and inclusion. Our mission isn’t wallpaper — it’s why we show up. Why You’ll Love Working Here - Your work directly contributes to making the internet more accessible for people with disabilities. That’s a “why” you can wake up for. - This team is growing. First-time managers who deliver earn expanded scope — more reps, more accounts, more opportunity. - Remote role. We care about results, not where you work. - Collaborative, honest, fast-moving. We work hard and actually like each other. - $80,000 - $95,000 base salary plus commission (OTE ~95k-110k) plus equity, comprehensive health benefits, equity, generous PTO.

Build long-term relationships with accounts while actively prospecting for new business. Focus on customer retention and satisfaction, providing technical support to enhance overall customer value and maintain an updated sales pipeline.

Ruconest Account Manager - NYC & CT Location: UT-Salt Lake City Job Description: Ruconest Account Manager - NYC & CT About Pharming Pharming Healthcare Inc. is a global biopharmaceutical company dedicated to transforming the lives of patients with rare, debilitating, and life-threatening diseases. We are developing and commercializing a portfolio of innovative medicines, including small molecules and biologics. Pharming is headquartered in Leiden, the Netherlands. Our Vision Our Vision is to develop a leading global rare disease company with a diverse portfolio and presence in large markets, leveraging proven and efficient clinical development, supply chain, and commercial infrastructure. Life at Pharming Today, more than ever, we're positioned to realize our vision of becoming a leading global rare disease company. Our success will come from everyone's commitment to our patients, our ability to work with focus and clarity, and our shared dedication to building something meaningful together. We can only achieve this by embracing our biotech culture, Life at Pharming, which is dynamic, experimental, and shaped by what we learn together. We are looking for people who are excited about our vision and living our values: - We put Patients at the heart - We act with urgency - We make it simple - We get it done Overview Reporting to Senior Regional Business Director – East RAM Region, the Ruconest Account Manager (RAM) – NYC & CT territory will be responsible for all sales and marketing activities for Ruconest (for HAE). The goal is for the RAM to be accountable for all business-related activities within NYC, Long Island and CT territory including achievement of sales goals, business planning, and expense control. Successful execution will involve implementation of sales strategic initiatives and development of strong working relationships with all physicians and accounts who treat patients appropriate for Ruconest therapy in the NYC, Long Island and CT territory. The position is an individual contributor role with territory covering the areas: NYC/Long Island/Connecticut. Key Responsibilities The Ruconest Account Manager (RAM) – NYC & CT territory will be responsible for a wide variety of matters in support of Pharming’s growth as we increase the number of both pipeline and marketed products. Core functions include: - Promoting Ruconest within approved labeling, to all targeted physicians and patient candidates. - Identifying and educating providers managing patients with Hereditary Angioedema (HAE) on the benefits of using Ruconest therapy with appropriate patients. - Assisting the clinical staff with the steps necessary to get the patient access to Ruconest including areas such as reimbursement, proper testing, and site of care determination. - Achieving and exceeding targeted sales forecasts and other key performance objectives. - Establish a leadership role and acts as a trusted advisor to customers. - Collaborating cross-functionally to assess and influence change to improve business processes. - Independently build comprehensive strategic and tactical business plan. - This is a field/remote role: must have the ability to travel within mentioned territory. - Perform other duties as assigned. Qualifications - 5+ years of complex sales model experience Biotech, biologics, and specialty pharmacy experience. - Demonstrated track record of success (Top 20% performance), President’s Club or other top tier awards. - Strong knowledge and understanding of reimbursement, distribution, and managed care processes as well as previous experience in the facilitation of in-office billing processes for reimbursement. - Travel – 50% travel time required for the position where travel occurs locally or regionally, if applicable - Commitment and alignment to Pharming’s mission, core values and behaviors Salary Range Pharming takes into consideration a combination of candidate’s work experience, training, and education, as well as the scope of the role, complexity, and external market and internal value when determining a salary level. The base salary range for this job is from $155,000.00 to $ 170,000.00 per year. Compensation & Benefits - Flexible hybrid work schedule to promote a healthy work-life balance OR A fully remote work schedule - Competitive compensation package including annual target bonus - Long-term incentive program - 401(k) plan with company match - Paid Time Off (PTO) - 13 Company Holidays per year Other Benefits - Excellent benefit plans including medical, dental, and vision - Flexible spending accounts - Company-provided life insurance, short-term disability, and long-term disability plans - Optional accident, hospital indemnity, critical illness, and pet insurance plans - Tuition reimbursement program - Health and wellness program - Choice of company provided mobile phone or cell phone stipend Additional Information Pharming Healthcare, Inc. is a merit-based equal opportunity employer. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected classes. Unsolicited resumes from agencies should not be forwarded to Pharming. Pharming will not be responsible for any fees arising from the use of resumes through this source. Pharming will only pay a fee to agencies if a formal agreement between Pharming and the agency has been established. The Human Resources/Talent Acquisition department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.