• Lead, manage, and develop a team of 5+ credentialing specialists, owning team KPIs including enrollment turnaround times and applications submitted & approved • Own and operate the delegated credentialing program end-to-end, including provider onboarding, primary source verification, and maintaining NCQA-aligned standards • Lead the internal credentialing committee — presenting cases, maintaining meeting minutes, and managing approvals • Manage required payor audits and internal audits to ensure ongoing NCQA and delegated credentialing compliance • Set and drive long-term credentialing strategy, partnering with Commercial Strategy to expand delegated credentialing statuses across payors • Build and maintain a centralized “Credentialing Source of Truth” documenting payor-specific requirements (provisional credentialing, SLAs, backdating policies, etc.) • Partner with RevOps to align on KPIs and incentive structure, and with RCM to troubleshoot problem payors and credentialing-related denials • Identify and implement process improvements that increase team efficiency, including automation and AI-enabled workflows • Oversee day-to-day payor and Medicaid enrollment across group and individual submissions, ensuring timely, accurate, and compliant applications tracked in Salesforce

• Lead the Resource Delivery Management team for Service Delivery and set the strategy for scalable, AI-enabled fulfillment. • Define the roadmap for internal and external resource fulfillment, talent allocation, and automation, ensuring direct alignment to Snowflake’s annual revenue and delivery goals. • Elevate Resource Delivery from a transactional fulfillment function to a strategic advisory capability. • Lead a team of Global Fulfillment Managers and leverage Snowflake technology and internal AI tools to improve fulfillment speed, resource quality, and decision-making.

• Lead and manage a team of Strategic Solution Consultants and potential managers in support of sales to achieve revenue targets and ensure customer success. • Guide the growth and development of your SC team(s) and work closely with sales leadership and CS counterparts. • Ensure tight alignment between field sales and other organizations within 6sense. • Manage a team of Solution Consultants in a dedicated Segment helping to ensure sales and customer success. • Engage directly with Sales and Sales Leadership to provide support for pre-sales activities across all 6sense solutions. • Conduct pipeline recruiting efforts to find and hire top Solution Consulting talent within the region. • Mentor/coach new hires during onboarding and subsequent phases to ensure proper ramping of SC skills and capabilities. • Ensure that the team is enabled to support all required 6sense products and solutions along with required sales/soft skills. • Work closely with Sales to develop strategic and technical account plans. • Develop a close working relationship with Professional Services and Training to ensure alignment between pre and post sales activities. • Deliver annual performance reviews using the skill/will methodology along with assisting SC’s with building out and executing their individual development plans. • Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels. • Conduct regular 1:1’s with team members to provide constructive feedback and skills development. • Work cross functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations.

• Lead the Molecular Imaging business unit in Canada, responsible for market growth, commercial performance and long-term strategic positioning. • Develop and implement market strategies that increase market share, drive profitable growth and align product priorities with customer and industry needs. • Build relationships with key customers and work with Sales leadership to identify, shape and close high-value business opportunities. • Take ownership of business planning, forecasting and budgeting to ensure disciplined execution and sustainable margins. • Represent Siemens Healthineers at customer forums, conferences and industry events to strengthen market presence and thought leadership. • Lead cross-functional collaboration with Sales, Product Development, Manufacturing and Support teams to translate strategy into operational results.