Snowflake logo
Snowflake

Snowflake delivers the AI Data Cloud to help organizations share data, build apps and power their business with AI.

Senior Manager, Resource Delivery Manager

ManagerManagerFull TimeRemoteSeniorTeam 5,001-10,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

Illinois

Posted

32 days ago

Salary

$150K - $196.3K / year

Seniority

Senior

Bachelor Degree10 yrs expEnglishERPSQL

Job Description

Senior Manager, Resource Delivery Manager

Snowflake

• Lead the Resource Delivery Management team for Service Delivery and set the strategy for scalable, AI-enabled fulfillment. • Define the roadmap for internal and external resource fulfillment, talent allocation, and automation, ensuring direct alignment to Snowflake’s annual revenue and delivery goals. • Elevate Resource Delivery from a transactional fulfillment function to a strategic advisory capability. • Lead a team of Global Fulfillment Managers and leverage Snowflake technology and internal AI tools to improve fulfillment speed, resource quality, and decision-making.

Job Requirements

  • 10+ years resource management experience in the software solutions industry.
  • 5+ years in a leadership role, with experience leading global or distributed teams.
  • Proven ability to manage day-to-day resource management (utilization, conflict resolution) while simultaneously driving long-term strategic initiatives (AI adoption, roadmap planning).
  • Proficiency in resource management software, ERP systems, and CRM platforms (e.g., Salesforce, Certinia/FinancialForce, Workday).
  • Strong analytical and problem-solving skills with the ability to apply AI to accelerate insight generation and drive more informed business recommendations.
  • SQL coding preferred.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional development opportunities

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