• Field inbound leads from businesses and organizations that are looking to access BetterHelp’s services for their employees, students or members • Partner with a variety of clients such as employers, non-profits, universities, government agencies, and both local and multinational organizations • Lead sales initiatives by reaching out to prospective clients using a variety of outbound communication modalities • Manage and maintain your sales funnel from start to finish, by utilizing the industry’s top sales enablement and CRM systems • Gain deep and meaningful insight into client’s needs, and work cross-functionally with internal team members to provide the right solution for the client. • Own your KPI’s, and periodically present your Sales Funnel and KPI’s internally and to senior leadership • Have complete ownership of your accounts, provide great customer support, and display genuine care, compassion, and empathy for your clients and their needs

• Raggiungere e superare gli obiettivi di vendita assegnati (fatturato, marginalità e volumi), contribuendo attivamente allo sviluppo del business nell’area di competenza • Identificare e sviluppare nuove opportunità commerciali attraverso un’attività strutturata e continuativa di prospecting sul territorio • Gestire e ampliare il portafoglio clienti esistente, consolidando relazioni solide e di lungo periodo con gli stakeholder chiave • Condurre sia in autonomia trattative commerciali con clienti attuali e prospect (RSA, Case di Cura, Ospedali), che in collaborazione con KAM e Sales Manager • Negoziare contratti e partecipare a gare d’appalto, garantendo coerenza con gli obiettivi aziendali di fatturato e marginalità • Presidiare il territorio assegnato, pianificando in modo efficace visite e attività commerciali • Monitorare costantemente il mercato e l’andamento dei competitor per individuare nuove opportunità di sviluppo • Promuovere e presentare prodotti e servizi aziendali con un approccio consulenziale orientato alla creazione di valore per il cliente • Utilizzare il CRM aziendale per monitorare pipeline, attività e KPI commerciali, contribuendo alla reportistica e all’analisi delle performance • Collaborare attivamente con i team interni (Clinical Specialist, Marketing, Ufficio Gare, KAM) per massimizzare i risultati di vendita • Supportare l’organizzazione di eventi, corsi e iniziative promozionali sul territorio, rafforzando la presenza e il posizionamento aziendale

• Monitor daily, weekly, and monthly sales performance across the team • Ensure consistent quota attainment and strong pipeline health • Track and analyze key sales metrics, including conversion rates, activity levels, and revenue performance • Identify performance gaps and implement corrective action plans • Maintain accurate forecasting and performance reporting • Provide structured coaching to Team Leaders and sales representatives • Conduct regular performance reviews and one-on-one meetings • Review call recordings and deliver actionable feedback • Reinforce best practices in objection handling, closing strategies, and pipeline management • Support the development of future sales leaders • Maintain real-time visibility of sales floor performance and activity • Act as escalation point for complex deals or sales challenges • Ensure adherence to sales processes, compliance standards, and operational guidelines • Collaborate with operations and leadership teams to maintain productivity and accountability

• You will take ownership of an assigned territory focused on net new logo and upsell opportunities • You will demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer organizations including C-level executives • You will constantly generate pipeline using creative techniques, tools, team collaboration, industry events, and top-tier channel partners • You will close deals through world-class planning and preparation, developing and cultivating relationships with enterprise organizations, as well as being consultative in your approach to solving complex real business problems • You will demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer/prospect organizations • You will benefit from complementary and robust Sales Engineering, Solution Architecture, Value Consulting, and Transformation Teams throughout your sales cycles • You will win deals through world-class planning and preparation, as well as being consultative in your approach to solving real business problems