Company Overview ​ At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse workforce creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world. Responsibilities: Team work is the key to success. Provide on-site and remote troubleshooting on the NAVY ELMR system. Assist the other team FSTs in system troubleshooting and routine maintenance. Demonstrated experience working in IT production environments. Demonstrated ability to balance multiple concurrent responsibilities of varying priorities and shift focus from one to another with minimal loss of productivity or work quality. Provide rotating on-call support shared amongst the team. Demonstrated experience working in IT production environments. Demonstrated ability to balance multiple concurrent responsibilities of varying priorities and shift focus from one to another with minimal loss of productivity or work quality. Skills: Extensive verbal and written communication within the NAVY ELMR team. Strong organization skills and a high attention to detail. Must be proficient with Microsoft Office products and G-Suite applications. Must have strong self-management skills and "people" skills to work closely with Motorola Solutions’ customers and subcontractor (MSS) community, as well as Motorola Solutions sales, engineering, project management, and customer service teams. Candidate Requirements: Will report 5 days a week to the Zone Core site at Naval Station in San Diego. The System Manager must live within one hour of the office location. Some travel of up to 25% annually may be required. Must be willing and able to obtain DoD Secret-level clearance as required within 18 months of initial employment date. Required to lift equipment of ~ 50lbs. Required to complete standard form SF86 questionnaire for national security positions. Must be in possession of CompTIA Security+ certification or be capable of obtaining it within the first 6 months of employment. Must be in possession of minimum ETA CET-a certification or be capable of obtaining it within the first 6 months of employment. 2+ years of networking (Wide and Local Area Networks) experience. Education or work experience may be substituted. Additional Qualifications: Excellent knowledge and demonstration of hardware and software tools. Experience with ESXi VMware virtualization suites. Experience with McAfee suite of security products. Proficient with Windows 10, Windows Server 2012, and Active Directory. Desired Qualifications: CompTIA Network+, MCSE, and CISSP certifications. Experience with Host Based Security Systems (HBSS) Experience with CAC/PIV authentication based systems. Working knowledge of Radio Frequency (RF) theory. Experience with firewalls and security related applications. 2+ years experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch consoles, NICE Logging etc. #LI-CC1 Target Base Salary Range: $75,000 - $85,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements 2+ years of experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, System Administration, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee Security Suite, MCC7500 Dispatch, NICE Logging, E911, Dispatch, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience Must be a U.S. citizen with the ability to obtain necessary security clearance as required by our government contracts. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

• Install, configure, and upgrade computer system hardware and software, with a specialized focus on defect automation between ServiceNow and Jira. • Design and implement automation strategies that reduce manual effort and improve system synchronization. • Provide essential operational support for information systems and peripheral equipment, including servers, desktops, and storage devices. • Manage high-stakes recovery procedures, scheduling, and backups, while actively monitoring critical batch processes. • Solve standard and routine technical problems by applying industry-standard practices and procedures. • Collaborate closely with senior team members and project leads, seeking regular feedback to grow your technical expertise and system knowledge. • Explain technical policies and practices to internal stakeholders to ensure consistent platform usage.

• Own day-to-day administration of the GTM tech stack (CRM, marketing automation, enrichment, routing, and analytics tools). • Manage user access, roles, permissions, and system hygiene. • Maintain data quality, deduplication, and normalization processes. • Monitor system performance and proactively identify optimization opportunities. • Support campaign execution through list management, segmentation, and QA. • Partner with Marketing to ensure accurate campaign attribution and tracking. • Enable Sales with clean account/contact data and efficient handoffs. • Design, implement, and maintain integrations between GTM systems. • Troubleshoot sync failures and data discrepancies across platforms. • Evaluate and deploy automation to improve scale and efficiency. • Partner with Engineering/IT on data warehouse and BI connections. • Build and maintain dashboards for pipeline, funnel, and forecasting. • Ensure consistent definitions and data governance across reporting. • Support BI integration and data requirements. • Create and maintain system documentation, SOPs, and change logs. • Establish and enforce GTM data governance best practices. • Support compliance requirements (GDPR, CAN-SPAM, etc.). • Train end users on tools and processes.

Role Description Au sein de la direction des systèmes d’information et sous l’autorité du responsable, l’agent assure l’exploitation, l’administration et l’évolution des infrastructures systèmes et applicatives de la collectivité. Le poste conserve une dominante opérationnelle et technique, avec un niveau d’autonomie et d’expertise adapté au cadre d’emplois du candidat retenu. - Exploitation et administration des systèmes - Administrer et maintenir les environnements serveurs physiques et virtuels (Windows, Linux) - Gérer l’Active Directory, les droits d’accès et les stratégies de sécurité - Superviser le bon fonctionnement des infrastructures (serveurs, stockage, sauvegardes, outils collaboratifs, outils d’administration, certificats, antivirus, licences, abonnements) - Organiser et superviser les tâches d’exploitation confiées aux partenaires et prestataires - Traiter les incidents de niveau 2 et 3 et assurer leur résolution durable - Garantir les performances, assurer la disponibilité des systèmes et leur sécurité - Sécurisation et fiabilisation des infrastructures - Mettre en œuvre les bonnes pratiques de cybersécurité et appliquer les référentiels internes - Participer à l’analyse des vulnérabilités et proposer des actions correctives, gérer les risques - Contribuer aux dispositifs de sauvegarde, de continuité et de reprise d’activité - Assurer une veille technologique afin d’anticiper les évolutions nécessaires - Développement, automatisation et amélioration continue - Développer et maintenir des scripts et outils d’automatisation afin d’optimiser l’exploitation - Formaliser des procédures techniques et documenter les architectures existantes - Participer à l’amélioration continue des processus internes (gestion des incidents, changements) - Proposer des optimisations techniques visant à renforcer la performance et la fiabilité du SI - Participation aux projets techniques - Contribuer aux projets d’évolution des infrastructures et outils numériques - Réaliser ou encadrer les installations, paramétrages et mises en production - Participer aux phases de tests et de validation technique - Rédiger des éléments techniques dans le cadre des marchés publics si nécessaire - Appui au support et continuité de service - Apporter un appui technique au support utilisateurs sur les problématiques complexes - Suppléer le technicien support en cas d’absence pour le traitement des demandes urgentes - Accompagner les agents dans l’appropriation des outils numériques Qualifications - Diplôme BAC +2 à BAC + 5 dans le domaine informatique des systèmes et réseaux - Maîtrise des environnements physiques et virtuels Windows et Linux - Administration Active Directory - Systèmes en mode hébergé et méthodes spécifiques de sécurisation - Connaissance approfondie des concepts et techniques d’architecture des systèmes, des réseaux et de leur sécurité - Maîtriser les outils d’automatisation des systèmes Requirements - Avoir le sens de la gestion, de la coordination et de l’organisation - Maîtriser les méthodes de la conduite de projet et les techniques de gestion des risques - Maîtriser les règles d’achat public de la définition des besoins à la réalisation - Savoir conduire une négociation en interne et en externe - Savoir rédiger des procédures et des notes techniques dans son domaine d’activité Benefits - Être autonome, rigoureux, faire preuve de discrétion, avoir le sens du service - Savoir travailler en équipe, être concerné par les activités du service - Savoir s’adapter aux consignes et exigences en matière de cybersécurité - Être curieux des nouvelles technologies - Avoir le sens des responsabilités, savoir prendre des décisions - Résilience aiguë afin de surmonter les pannes et proposer une solution adéquate - Être pédagogue, savoir s’exprimer devant un public