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Legal Assistant
Location
United States
Posted
7 days ago
Salary
$78K - $89K / year
Seniority
Mid Level
Job Description
Legal Assistant
Customer.io
• Triage and respond to inbound Legal requests and external notices, tracking deadlines so nothing gets missed • Own legal calendaring across filings, renewals, and compliance obligations • Coordinate invoice processing and vendor payments with Finance • Manage physical mail, board prep logistics, and note-taking for key Legal meetings • Maintain Legal's document and contract repositories in Google Drive - naming conventions, folder structure, access controls • Manage DocuSign workflows: track envelope status, store completed agreements, keep records clean • Support document migrations, system cleanups, and privacy-related documentation (DPAs, GDPR requests, data flows) • Leverage AI tools and automation to reduce manual work, improve document retrieval, and increase consistency across Legal processes • Proactively identify gaps in document management and suggest improvements • Track corporate records, manage filing deadlines, and ensure timely submissions across jurisdictions • Maintain compliance calendars with visibility across Finance, HR, and Legal • Review MNDAs, amendments, and order form exceptions, flagging issues for attorney review • Apply AI tools to support contract review - identifying non-standard terms, summarizing provisions, and flagging risks for attorney review • Partner with the Sr. Legal Ops Manager to identify and ship process improvements • Proactively identify new AI automation opportunities and help drive implementation alongside the Sr. Legal Ops Manager • Act as a coordination point across Legal initiatives, keeping things organized and moving.
Job Requirements
- 2+ years of experience in a legal assistant, paralegal, or similar operational role (in-house or law firm).
- Strong organizational skills and high attention to detail — you catch things others miss.
- Genuine comfort with AI tools, and a proactive mindset toward using technology to improve how you work.
- Experience managing documents, calendars, and administrative workflows at volume.
- Ability to juggle multiple workstreams and shift priorities without dropping the ball.
- Clear communication skills and comfort working cross-functionally.
- Demonstrated experience managing high-volume document systems (Google Drive, etc.) with strong discipline around structure, naming, and accessibility.
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
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